Care Partner (Allied Health)

Aveo; Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

Aveo is seeking a Care Partner (Clinical) to support residents in their homes across Aveo communities. You will assess care needs, explain options, and create personalised plans while coordinating services to help residents live independently longer.

You'll work with GPs and allied health professionals, maintain records in Alayacare, and deliver compassionate, customer-focused care throughout weekday hours.

Qualifications

• Current AHPRA registration
• Experience in home care or community care preferred
• Driver's license required
• Familiarity with My Aged Care/ACT is desirable

Responsibilities

• Meet with residents and families to assess care needs and explain options clearly and compassionately
• Develop personalised home care plans and coordinate services accordingly
• Coordinate with GPs, allied health and other care providers
• Monitor resident wellbeing and adjust care plans as needs evolve
• Maintain accurate documentation in the Care Management System (Alayacare) and CRM
• Promote Aveo Care at Home services at community events and information sessions

Skills

Communication skills

Clinical judgement

Microsoft Office

Mobile tech proficiency

Education

AHPRA registration

Tools

Care Management System (Alayacare)

CRM system

Job description

Do you love to build genuine connections, nurture belonging and enhance life? At Aveo, you can do just that and more. Join us and feel confident to embrace new challenges in our supportive culture. Bring your whole-self to work, grow as you learn new things and be rewarded through the joy of helping others. Together let's redefine retirement living for senior Australians.

Location: Aveo Northern Beaches Communities – Avalon Beach, East Lindfield, Mosman and St. Ives

Reports to: Regional Home Care Manager

The Opportunity

As a Care Partner (Clinical) you'll be an advocate, a familiar face, and a trusted partner to a caseload of Aveo residents as they navigate their home care options. Immersed within our Aveo retirement communities, you will spend your day in residents’ homes building genuine connections, explaining care options, creating personalised plans and coordinating services, to ensure that Aveo residents continue to live independently for as long as possible.

Your Impact

• Meet with prospective residents and families to assess care needs and explain funding options clearly and compassionately
• Develop personalised home care plans and ensure services are in place as required
• Coordinate with external service providers including GPs, Allied Health and other care and support services
• Monitor resident wellbeing over time and adjust care plans as needs evolve
• Guide residents and families through the My Aged Care and Support at Home journey, providing excellent customer service at every moment
• Maintain accurate documentation and records via our Care Management System (Alayacare)
• Promote Aveo Care at Home services by attending community events and delivering information sessions to residents

What you’ll bring

• Current AHPRA registration
• Prior experience in the home care or community care industry (e.g. Case Manager or Care Coordinator)
• Exposure to My Aged Care/ACT is desired but not essential
• Confidence using clinical judgement in an autonomous, community-based setting
• Excellent communication skills - with residents, families, and multidisciplinary teams
• Confident using a Care Management System Or CRM System, Microsoft Office and proficient with mobile technology
• Drivers License (required)

Why Aveo?

• Monday-Friday hours – no weekends or night-shifts
• Spend your day within our Aveo communities and with consumers, rather than your day being spent travelling on the road
• A sense of genuine belonging as you'll become a familiar face not just to your consumers, but to the entire retirement community around you
• Everything you need from day one - Aveo vehicle (with fuel card), laptop, phone and all systems training provided
• A dedicated team behind you to provide onboarding training, ongoing support and strong systems from our highly experienced Care at Home team
• Health and well-being benefits including paid leave days, health insurance, retail and leisure discounts, plus annual flu vaccinations and skin checks
• Employee Referral Program and Employee Assistance Program

Who we are

As a leader in retirement living, with 30 years' experience, Aveo provides the stability and confidence to try new things and keep innovating. Owned by The Living Company, we're on an exciting journey of growth. Our in-house range of services is holistic, supporting our customers in their independence for as long as possible. This helps us deliver seamless experience for our 10000 residents across 60+ diverse communities nationwide. We're a dedicated group of over 1000 caring, friendly team members; united with our core values; Kindness, Care and Respect. Together we create thriving communities that help retired Australians be their best selves.

Aveo is an Equal Employment Opportunity employer, with a focus on hiring great people regardless of their race, gender identity, nationality, ethnic origin, background, religion, age, or sexual orientation. We treasure skills, expertise, and commitment. Our goal is to attract, develop, motivate, reward, and retain the best talent in the industry. Diversity is essential to our success; we are committed to building an inclusive