Care Manager Bupa Coburg

Bupa Aged Care; Melbourne; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Discounts on Insurance

Wellbeing program (VIVA Happier and 健康

Wellbeing program (VIVA Happier and  H

Job summary

Bupa Aged Care in Melbourne is recruiting a Care Manager to lead the care home team, ensuring person-centred care and the highest clinical governance. You will support the General Manager in delivering quality resident care and overseeing assessments, planning, and evaluation.

Join a team committed to compassionate service, with opportunities for professional development and a supportive workplace culture that values learning and residents’ wellbeing.

Qualifications

• Bachelor of Nursing with APHRA registration is essential.
• Postgraduate qualification in aged care is highly regarded.
• Strong leadership and communication abilities.
• Excellent interpersonal skills and a person-centred care mindset.
• Empathy and passion for residents.

Responsibilities

• Oversee daily clinical operations of the care home and ensure high-quality care.
• Lead the care home clinical team, including coaching and performance management.
• Review incidents and complaints, implementing solutions to mitigate risk.
• Lead AN-ACC assessments and compliance.
• Manage person-centred care planning and family conferencing.
• Foster a positive team environment and drive continuous improvement.
• Oversee medication management in line with regulations.
• Liaise with allied health and medical practitioners to optimise resident care.

Skills

Leadership

Communication

Interpersonal skills

Person-centred care

Education

Bachelor of Nursing (APRA)

Postgrad qualification in aged care

Job description

As Australia's largest regional aged care and dementia provider, we're proud to be part of communities built on vision, passion, and dedication. At Bupa Aged Care, our purpose is simple - helping residents live longer, healthier, and happier lives.

And you'll be joining a team that's deeply committed to making that happen. Every day, you make a meaningful difference to our residents and their families - and we're here to make sure you feel supported to do just that.

Step into a fulfilling role at our welcoming care home, where no two days are the same. You'll enjoy variety, trust, and the chance to grow as a leader - all in a place that values kindness, learning, and putting people first.

The heart of the role

As a Care Manager, you'll lead with purpose - supporting your team and making a meaningful difference to the lives of our residents every day. You will support the General Manager in managing and leading the delivery of person-centred care of residents, ensuring the highest standard of ongoing assessment, care planning and evaluation and clinical governance.

The Benefits

• Dicounts on Health Insurance, Home, Contents and Landlord Insurance, Car Insurance, Travel Insurance, Pet Insurance
• VIVA Happier and Healthier - our employee wellbeing program. We've got your back. We support our people to be the best version of themselves, physically and mentally, so they can be the best support for our customers. If our customers deserve outstanding healthcare, then so do you.
• Career development; You'll have a real say in shaping the future direction of the business and your own career because we believe that when you grow, Bupa grows.
• Access to leading training and professional development - supported by our quality education team and expert clinicians with a commitment to clinical excellence
• Comprehensive induction and buddy program - we set you up for success from the outset and ease you into your new role with support
• Be recognised and rewarded - Bupa Love Reward & Recognition Program ensures that the gratitude of our residents and their families is passed on to staff who deserve it

What will you do?

• Oversee the daily clinical operations of the care home ensuring our residents receive the best care available.
• Support and lead the care home clinical team including coaching, mentoring, staff allocations and delegation, performance management and education.
• Review clinical incidents, complaints and changes, providing solutions to reduce any risks.
• Lead compliance with AN-ACC assessments.
• Manage person-centred care planning and evaluation for residents - including case conferencing with families and carers.
• Fostering a strong team environment.
• Prepare and conduct clinical governance audits.
• Provide insights and innovative solutions for continuous clinical improvement.
• Oversee medication management in accordance with resident needs and legislative requirements.
• Liaise with allied health, medical practitioners and other services to provide optimal resident care.

What will you bring?

• Bachelor of Nursing with current APHRA is essential.
• Post grad qualification in aged care highly regarded.
• Strong and effective leadership, communication and interpersonal skills.
• A person-centred care mindset.
• A passion for nurturing a strong team environment.
• Ingrained passion and empathy for our residents.
• Proven track record in delivering quality clinical care within an aged care or acute setting.
• Excellent clinical assessment and triaging skills as well as strong care planning capabilities.
• Proven and demonstrated experience in fostering a reporting culture balanced with your effective investigative skills.
• An understanding of Resident Rights, Aged Care Accreditation Standards and Outcomes.

Be at the Heart of It - your new team is ready to welcome you!

Just so you know, everyone will be required to complete pre-employment checks as part of the application process.

At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment.

We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants.

We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you'd like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.