Care Coordinator - MHAOD Connect

Western Health; City of Melbourne; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Flexible work options

Wellbeing programs

Scholarships and grants for learning

Western Health Learning Academy

Job summary

Western Health invites applications for a Social Worker in the MHAOD Connect program, providing post-discharge support for up to six weeks to patients from Sunshine and Footscray Hospital Emergency Departments.

The role is part of Western Health Drug Health Services, collaborating with ED AOD clinicians, nurses and other specialists to assess, counsel, and refer clients.

Qualifications

• Bachelor/Master of Social Work degree and eligibility for AASW membership.
• Minimum 3 years professional social work experience, preferably in AOD, mental health or hospital/health care.
• Trauma-informed care, recovery-oriented practice, human rights and social justice principles.
• Highly developed interpersonal, written and electronic communication skills.

Responsibilities

• Coordination of the intake functions of the service, including initial needs assessments for new referrals.
• Provision of social work support and case coordination to consumers accessing the service.

Skills

Interpersonal skills

Written communication

Electronic communication

Education

Bachelor/Master of Social Work

AASW eligibility

Job description

• Employment Type: Full-Time, Ongoing
• Salary: Grade 2 Qualified Social Worker + Superannuation + Salary Packaging

About the role:

The MHAOD Connect service provides timely and effective community based post-discharge support for up to six weeks for individuals who present to Sunshine Hospital Emergency Department or Footscray Hospital Emergency Department with Mental Health and/or AOD care concerns.

The role is part of Western Health Drug Health Services and works closely with Emergency Department based AOD Clinical Nurse Consultants, Addictions Registrars, Addictions Specialists and AOD Nurse Practitioners as well as Emergency Department staff, including the Emergency Mental Health service.

The Care Coordinator works as part of the multidisciplinary MHAOD Connect team providing AOD related assessments, counselling interventions and referrals.

Key responsibilities:

• Coordination of the intake functions of the service, including undertaking initial needs assessments with consumers who have been newly referred to the service.
• Provision of social work support and case coordination to consumers accessing the service.

About you:

• Bachelor/Master of Social Work degree and eligibility for AASW membership.
• Minimum 3 years professional social work experience, preferably in an AOD, Mental Health or hospital/health care setting.
• Demonstrates a sound understanding of a broad range of theoretical frameworks, including trauma informed care, recovery-oriented practice, human rights, and social justice principles.
• Highly developed interpersonal, written and electronic communication skills.

About Western Health

Western Health is the leading healthcare provider in Melbourne's West - one of Australia's fastest-growing and most culturally and socioeconomically diverse regions.

More than 13,000 employees help deliver a comprehensive range of services across our hospitals, community, correctional, and home-based settings. These services include acute tertiary care, emergency and intensive care, medical and surgical specialties, mental health and wellbeing, subacute care, ambulatory care, primary care, home-based services, and residential aged care.

We are committed to driving innovation and sustainability that improves health outcomes for our community. With specialties spanning oncology, renal care, mental health, women's health and maternity, chronic disease management, geriatrics, and cardiology, Western Health is recognised for its expertise in managing complex and chronic conditions through integrated, patient-centred care.

We foster a collaborative and inclusive culture where you can make a meaningful impact. We support our staff to keep learning and growing through a diverse range of education programs, partnerships with universities in medical research and professional development opportunities.

Compensation and Benefits

• Competitive salaries, flexible work options, and wellbeing programs.
• Scholarships and grants to support ongoing learning.

Learning and Development

• Access personalised pathways through the Western Health Learning Academy.
• Opportunities for postgraduate study, clinical education, and mentorship.

Community Impact and Inclusion

• Make a difference through compassionate care in a diverse, inclusive workforce.
• Contribute to community wellbeing initiatives and healthcare research.

Organisational Culture and Environment

• Work in a collaborative, innovative team focused on continuous improvement and excellence.

Closing date:

11:59pm on 18 October 2026.

Enquiries:

For further information about this role, contact Glenn Rutter via ************@wh.org.au.

Western Health is an equal opportunity employer. We welcome applications from people of all genders, Aboriginal and Torres Strait Islander peoples, people with disability, people from culturally and linguistically diverse backgrounds, and people with lived experience that strengthens their ability to do this work.

Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.

All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance and a Working with Children Check (if applicable).

Western Health is committed to the psychosocial safety of all applicants and employees.

Western Health does not accept unsolicited resumes/applications from recruitment agencies.