Cardiology Administration Officer

Melbourne Health; City of Melbourne; On-site; AUD 60,000 - 76,000; Part time

Benefits offered by this job

Salary packaging

Additional leave

Close to public transport

Job summary

Royal Melbourne Hospital in Parkville is seeking a patient-focused Cardiology Administration Officer to support a busy department across inpatient, outpatient and diagnostic services. Based at City Campus, you will handle bookings, reception, Medicare billing and patient flow in collaboration with nursing and medical teams.

You’ll contribute to high-quality care in a leading cardiac service, with opportunities to develop in a multidisciplinary environment and use hospital systems such as IPM and

Qualifications

• Previous hospital or medical administration experience.
• Knowledge of medical terminology and healthcare environments.
• Sound keyboard skills and confidence using Microsoft Office.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively as part of a multidisciplinary team.
• Adaptability and professionalism delivering high-quality patient experience.
• Understanding of a Cardiology diagnostic environment.

Responsibilities

• Coordinate day-to-day Cardiology clinic operations, including bookings, scheduling, cancellations, enquiries and waiting lists.
• Provide professional and compassionate patient and carer support, including check-in, Medicare billing and reception.
• Liaise with nursing, medical and hospital teams to coordinate schedules, cancellations and patient flow.
• Check referrals, documentation and other requirements are complete and current before clinic appointments.
• Maintain accurate patient records through effective filing, scanning and document management.
• Use hospital systems including IPM and EPIC, keeping up to date with training, system changes and enhancements.

Skills

Hospital admin

Medical terminology

Microsoft Office

Communication

Teamwork

Multidisciplinary teamwork

Adaptability

Job description

• Part time ongoing clinical role | 32 hours per fortnight
• Be part of a passionate and dedicated Cardiology team
• Salary Packaging | additional leave | Close to public transport

About the Role

Join the Royal Melbourne Hospital's Cardiology Administration Team and play an important role in supporting one of Victoria's leading Cardiology Services. Based at our City Campus in Parkville, you'll provide high-quality administrative support across a busy and collaborative department that delivers comprehensive inpatient, outpatient and diagnostic cardiac services.

Working alongside multidisciplinary teams, you'll contribute to the smooth delivery of care for patients with a broad range of cardiac conditions, including heart disease, heart failure and cardiac arrhythmias. You'll be part of a service recognised for excellence in clinical care, education and research, with opportunities to support a team at the forefront of innovative cardiac treatment and patient care.

Key Accountabilities

• Coordinate day-to-day Cardiology clinic operations, including bookings, scheduling, cancellations, enquiries and waiting lists.
• Provide professional and compassionate patient and carer support, including check-in, Medicare billing and reception.
• Liaise with nursing, medical and hospital teams to coordinate schedules, cancellations and patient flow.
• Check referrals, documentation and other requirements are complete and current before clinic appointments.
• Maintain accurate patient records through effective filing, scanning and document management.
• Use hospital systems including IPM and EPIC, keeping up to date with training, system changes and enhancements.

About You

You are a customer-focused administrator with experience in a hospital or medical environment, strong communication and computer skills, as well as:

• Previous hospital or medical administration experience.
• Knowledge of medical terminology and healthcare environments.
• Sound keyboard skills and confidence using Microsoft Office.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively as part of a multidisciplinary team.
• Adaptability, professionalism and a commitment to delivering a high-quality patient experience.
• Understanding of a Cardiology diagnostic environment.

Benefits of Working at RMH

• Meaningful WorkMake a real difference in the lives of patients, families and our community.
• Career GrowthAccess learning, development, and diverse career opportunities.
• Supportive Culture & BelongingJoin in a diverse and values-led organisation built on kindness, collaboration and inclusion.
• InnovationHelp shape the future of healthcare through research, technology and new models of care.
• World-Class ExcellenceWork alongside leading healthcare professionals at one of Australia's premier public hospitals, within the Parkville Precinct—one of the world's leading biomedical and research precincts.
• Enjoy great employee benefitsSalary packaging of up to $12,000 tax free and generous leave entitlements, including additional annual leave and a monthly accrued day off for eligible full-time staff (role/EBA dependent).
• Work in the Parkville PrecinctWork in the Parkville precinct with excellent public transport, onsite parking options and access to staff health services.