Capability & Performance Lead

Legal Aid NSW; Sydney; Hybrid; AUD 133,000 - 147,000; Full time

Benefits offered by this job

Flexible Working

Professional Growth

Wellbeing

Job summary

Legal Aid NSW is seeking a Capability and Performance Lead based in Central Sydney. You will own an assigned capability domain across learning, leadership, performance or talent, shaping frameworks and program cycles, and delivering practical content and pathways.

You will partner with Senior People Partners to ensure enterprise frameworks are applied consistently across portfolios, regions and workforce groups.

Qualifications

• Hold Australian or NZ citizenship or Australian permanent residency (for ongoing roles)
• Be willing to travel to regional and metropolitan offices as required
• Possess tertiary qualifications in Human Resources, Industrial Relations or related field, or equivalent experience

Responsibilities

• Own an assigned capability and keep its frameworks, tools, program cycles and guidance clear, current and scalable
• Design and deliver structured program cycles across learning, leadership, performance or talent
• Lead facilitation, content design, learning pathway development and capability uplift initiatives
• Partner with Senior People Partners and leaders to understand portfolio needs and support consistent application of enterprise frameworks
• Coordinate advisory and specialist contributions so capability effort is directed to priority organisational outcomes
• Use participation data, evaluation outcomes and stakeholder feedback to assess impact and improve future program design
• Provide specialist advice on capability development, leadership uplift, performance enablement and talent practices

Skills

Facilitation skills

Content design

Capability development

Data-driven decision making

Education

Bachelor degree in Human Resources / Industrial Relations or related field

Job description

• Own and shape an enterprise capability domain across learning, leadership, performance or talent
• Salary range $133,348- $146,945pa (plus superannuation and entitlements)
• 1 x Ongoing and 1 x Temporary Full-Time (up to 12 months) opportunity available based in Central Sydney office (flexible work arrangements available)

About Legal Aid NSW

We stand beside people when they need it most. At Legal Aid NSW, fairness isn’t just a legal principle, it shapes everything we do - our culture, our services, our workplace and our decisions. Since 1979, Legal Aid NSW has provided legal advice, support and representation in criminal, family and civil law, helping people across NSW navigate hardship and complex legal issues. Our work is challenging, but deeply meaningful. In partnerships with LawAccess NSW, Community Legal Centres and the Aboriginal Legal Service NSW/ACT, we are located throughout the state including our Central Sydney office, 25 regional offices, and satellite and outreach offices. Our People & Culture function plays an important role in making sure those people can access practical, reliable and responsive support when they need it. We are modernising People & Culture Legal Aid NSW is modernising how People & Culture works. We are building a more connected and responsive service model, using better technology, clearer service pathways and stronger insights to make HR simpler, more consistent and easier to access for employees and leaders.

About the Role

As a Capability and Performance Lead, you will take ownership of a capability domain across learning, leadership, performance or talent. That means end‑to‑end ownership. You will shape frameworks and program cycles, design practical content and learning pathways, facilitate capability uplift and evaluate whether the work is making a difference. You will work closely with Senior People Partners and leaders, so enterprise approaches are consistent, but still practical for different portfolios, regions and workforce groups. The work will combine design, facilitation, advice and delivery. You may be developing a leadership pathway, refreshing a performance tool, facilitating a manager session, reviewing evaluation data, coordinating specialist input or working with a Senior People Partner to respond to a portfolio capability need. You will have autonomy within your domain and will be expected to keep the work practical, scalable and connected to organisational priorities.

What you’ll be trusted to do

• Own an assigned capability and performance domain and keep its frameworks, tools, program cycles and guidance clear, current and scalable
• Design and deliver structured program cycles across learning, leadership, performance or talent
• Lead facilitation, content design, learning pathway development and capability uplift initiatives
• Partner with Senior People Partners and leaders to understand portfolio needs and support consistent application of enterprise frameworks
• Coordinate advisory and specialist contributions so capability effort is directed to priority organisational outcomes
• Use participation data, evaluation outcomes and stakeholder feedback to assess impact and improve future program design
• Provide specialist advice on capability development, leadership uplift, performance enablement and talent practices

About You

You like turning broad organisational priorities into practical tools, experiences and programs that leaders and employees can actually use. You are likely someone who:

• has experience designing, delivering and evaluating learning, leadership, performance, talent or organisational capability initiatives
• is a strong facilitator and can translate complex ideas into clear, practical content
• can work across competing priorities and coordinate outcomes through collaboration rather than direct authority
• uses data, evaluation and feedback to improve program quality and impact
• builds strong relationships with HR colleagues, leaders and external specialists
• is comfortable owning a domain and being accountable for how it evolves over time

You Belong Here

Here, every role has purpose. Whether you’re delivering frontline legal services or strengthening our organisation from behind the scenes, you’ll help create fairer outcomes for the people across NSW. We’re building a workplace where every culture, identity, ability and voice are included and valued. We welcome Aboriginal and Torres Strait Islander peoples, people with visible and invisible disability, culturally diverse communities, and LGBTQI+ communities so you can connect and flourish at every stage of career. You will be part of a diverse and inclusive organisation, working alongside like-minded and values driven people dedicated to justice, community impact, and delivering exceptional support and service through cross collaboration.

Benefits of working at Legal Aid NSW

• Flexible Working - we are a Flex Ready certified and Carers and Employers accredited organisation. We are leading the way in offering a variety of flexible working options to uniquely support your unique work life balance.
• Professional Growth – as the largest law firm in NSW we offer a variety of opportunities to enhance your career at every stage, through regional graduate programs, Practical Legal Training and work placements, mentoring, training, and secondment opportunities.
• Work Health, Safety and Wellbeing – with dedicated programs, training, resources, and respectful work practices, our Wellbeing Framework ensures your physical, mental and psychosocial wellbeing matters, so you feel supported, safe and holistically well.

Essential Requirements

• Hold Australian or NZ citizenship, Australian Permanent Residency (for ongoing roles ) or a valid visa to work in Australia (for temporary roles)
• Undertake relevant pre-employment checks such as Working with Children Check, Criminal Record Check, and Conduct Service Check
• Possess tertiary qualifications in Human Resources, Industrial Relations or related field, or equivalent experience
• Be willing to travel to regional and metropolitan offices as required

We may use this recruitment to create a Talent Pool for similar ongoing or temporary vacancies we have over the next 18 months. Legal Aid NSW is committed to a recruitment process that is inclusive and barrier free.

For recruitment enquiries, accessibility support and recruitment adjustments, please contact Paige Gill, Recruitment Officer at [e-mail] or call the Talent Acquisition team on 02 9134 9347. To find out more about adjustments in NSW Government, visit Adjustments for individual needs | NSW Government. For role specific enquiries, contact Marcus Mellick, Senior Project Manager, [e-mail] , 02 9134 9317. Aboriginal candidates are encouraged to connect with the Legal Aid NSW Aboriginal Services Branch for a yarn.