Canberra Platform Engineer (L2) – 24x7 NOC, Secure Ops

NTT Limited; Canberra; On-site; AUD 120,000 - 150,000; Full time

Job summary

NTT DATA in Canberra is seeking an experienced MS Engineer L2 to support and maintain enterprise platform infrastructure in a 24x7 environment. You will work across Windows Server and RHEL, with virtualization, automation, and security-focused operations in a managed services setting.

You will mentor junior engineers, contribute to change control, and ensure continuous availability of critical services. The role requires Australian citizenship and baseline clearance, with on-site duties in

Qualifications

• Mandatory Australian Citizenship
• Baseline Security Clearance or ability to obtain one
• Diploma in Information Technology or related discipline
• Windows Server certifications or equivalent
• RHEL/Linux certifications or equivalent
• Active Directory expertise or certification
• Ansible and/or Packer certification or advanced experience
• VMware certifications
• PAM solutions such as XTAM/Imprivata
• Desirable ITIL, ISO27000, ISO9001, ISM, or related frameworks

Responsibilities

• Investigating, troubleshooting, and resolving incidents and service requests within SLAs
• Proactively identifying issues before they impact operations and driving timely resolution
• Planning, coordinating, and implementing infrastructure changes within approved change windows
• Monitoring performance, availability, and capacity across supported systems
• Supporting problem management activities and addressing recurring issues
• Developing and improving automation to increase efficiency and reduce manual effort
• Testing software releases, patches, and infrastructure upgrades
• Creating and maintaining technical documentation and procedures
• Supporting project delivery and handover activities
• Mentoring Level 1 engineers and sharing technical expertise
• Operating within security, compliance, and governance frameworks
• Participating in a 24x7 operational support and on-call environment

Skills

Windows Server

RHEL/Linux

VMware

Active Directory

Automation

Scripting/DevOps

Education

Diploma in Information Technology or related discipline

Tools

VMware vSAN

LogicMonitor

Ansible

Packer

GitLab CI/CD

Tanium

Job description

NTT DATA in Canberra is seeking an experienced MS Engineer L2 to support and maintain enterprise platform infrastructure in a 24x7 environment. You will work across Windows Server and RHEL, with virtualization, automation, and security-focused operations in a managed services setting.

You will mentor junior engineers, contribute to change control, and ensure continuous availability of critical services. The role requires Australian citizenship and baseline clearance, with on-site duties in