Campervan Travel Planner – Australia & Nz Expert

Sociable Tech Pty Ltd; Sydney; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Health program

Lunch provided

Employee assistance

Flagship store

Famils

Dynamic environment

Staff discount

Birthday leave

Job summary

Luxury Escapes in Australia hires passionate, sales-driven Retail Travel Consultants to join our premium retail team. Unlike a traditional agency, you'll sell exclusive Luxe holiday packages curated by our own team, giving you a product you can truly believe in.

You will welcome customers, build rapport, uncover travel needs, convert enquiries to bookings, manage high volumes of in-store, phone and digital inquiries, and collaborate with your team to deliver an outstanding customer experience

Qualifications

• Confident, engaging communicator who builds relationships and creates exceptional customer experiences.
• Thrives in a fast-paced retail sales environment.
• Motivated, target-driven with a track record of meeting KPIs.
• Experience in retail sales, consultative sales or travel industry preferred.
• Excellent communication and relationship-building skills.
• Resilient, proactive and able to earn with uncapped potential.

Responsibilities

• Welcome customers into our retail store and create an exceptional first impression.
• Build rapport and uncover travel needs to recommend the perfect package.
• Convert enquiries into bookings while identifying upgrade opportunities.
• Manage a high volume of face-to-face, phone and digital enquiries.
• Deliver an outstanding customer experience while achieving sales targets.
• Take ownership from first conversation to booking.
• Collaborate with the team to foster a high-performing sales culture.

Skills

Communication

Retail sales

Customer service

Target-driven

Job description

Luxury Escapes is redefining the retail travel experience.

We are looking for passionate, sales-driven Retail Travel Consultants to join our premium retail team. Unlike a traditional travel agency, you'll be selling exclusive Luxury Escapes holiday packages that are designed and curated by our own team, giving you a unique product you can genuinely believe in.

With only 2 Luxury Escapes retail stores across Australia, our stores offer a boutique experience backed by the power of one of Australia\'s leading travel brands. Supported by an outstanding marketing team that generates a steady flow of customer leads, you\'ll have every opportunity to do what you do best - build relationships, create excitement and help customers book incredible holidays.

You will be responsible for:

• Welcome customers into our retail store and create an exceptional first impression.
• Build rapport and uncover each customer\'s travel needs to recommend the perfect Luxury Escapes holiday
• Convert enquiries into bookings while identifying opportunities to upgrade and add value.
• Manage a high volume of face-to-face, phone and digital enquiries.
• Deliver an outstanding customer experience while consistently achieving and exceeding sales targets.
• Take ownership of customer enquiries from first conversation through to booking.
• Work collaboratively with your team to create an energetic, high-performing sales culture.

Qualifications

What we are looking for:

• A confident, engaging communicator who enjoys building relationships and creating exceptional customer experiences.
• Someone who thrives in a fast-paced retail sales environment.
• A highly motivated, target-driven individual who enjoys achieving and exceeding KPIs.
• Previous experience in retail sales, consultative sales or the travel industry.
• Outstanding communication and relationship-building skills.
• Resilient, proactive and driven by uncapped earning potential.
• A genuine passion for delivering exceptional customer experiences and selling dream holidays.

What\'s in it for you?

• First-class health and well-being program, lunch provided five days a week, plus an exceptional Employee Assistance Program.
• Work in flagship store with exceptional earning potential.
• Opportunity to experience the travel we sell through famils.
• A fun, dynamic environment with a collaborative team.
• Generous staff discount for you and your family and birthday leave!

About the Role

Join a supportive team and contribute to a premium retail travel experience for Luxury Escapes customers.

How to Apply (Note: This section has been removed to comply with formatting guidelines.)