Campaign Operations Executive

JCDecaux North America; Sydney; Hybrid; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid working arrangements

Bonus program

Training & development opportunities

Parental leave

Job summary

JCDecaux is seeking an operationally focused role to support installation of static billboard, small format and transit campaigns within timelines. You will liaise with installers, internal teams and manage operational data for reporting while gaining exposure across the media environment.

The role emphasizes proactive collaboration, attention to detail, and strong communication skills, with a fast-paced, team-driven culture and a flexible hybrid work arrangement.

Qualifications

• Experience in operations or campaign/installation coordination is preferred.
• Strong communication and stakeholder management skills.
• Able to work to tight deadlines and manage multiple tasks.

Responsibilities

• Support client service delivery and installation preparation.
• Track installation completion records within agreed timelines.
• Build relationships with installers and suppliers and manage proof of posting requests.
• Process manual install records accurately and timely.
• Assist in resolving material compliance issues and prepare reports on installer performance.
• Participate in governance with suppliers to track campaign delivery status.

Skills

Customer focus

Attention to detail

Problem solving

Written & verbal communication

Time management

Team player

MS Office (Excel & Outlook)

Education

Tertiary education in Business/Media or related field

Job description

About the role:

An operational focused position, this role will see you supporting the installation process of all static billboard, small format and transit campaigns within agreed timelines, liaising with installers and internal departments to achieve on time campaign installations, provide excellent service quality and maintain timely and accurate operational data for reporting.

A fast paced and diverse role, you’ll get great exposure across the media environment, working with a cross spectrum of teams both internally and externally.

A Day in the Life:

• Assist Campaign Operations Manager to support client service delivery and installation preparation
• Track and ensure 100% installation completion records of all campaigns within agreed timelines
• Build relationships and maintain processes with installers/suppliers
• Manage proof of posting requests
• Accurate and timely processing of manual install records
• Assist in resolving material compliance issues
• Prepare routine, accurate and timely reports to support installer performance
• Participate in team meetings and governance with suppliers to ascertain campaign delivery status and take appropriate action where required

About You:

You will have prior Operations experience and be used to working to tight deadlines. You’re someone who is pro-active, upbeat, collaborative and enjoys working in a fun, but driven team environment. In addition to:

• Customer focused always delivering a great experience for stakeholders
• Great attention to detail
• Curious problem solver and willingness to learn
• Excellent written and verbal communication skills
• Time management and ability to organise, prioritise and multi-task
• A team player
• Confident with MS Office applications, namely Excel and Outlook

Desirable but not essential

• Media or OOH exposure
• Tertiary Education in Business, Media, or related field

Why join JCDecaux:

At JCDecaux your wellbeing, health, and safety are our top priority. We value and reward your contributions and ensure Belonging and Inclusion are at the heart of everything we do.

Benefits on offer:

• Opportunity to get an additional week of annual leave after your first year (25 days), volunteer leave, and dedicated celebration and wellness days.
• Participation in our bonus or OTE programs
• Access to comprehensive training and development opportunities, including personalised development plans and a range of in-person and online courses to support your career journey. Development which enables you to advance and reach your full potential.
• Parental leave and Market-leading fertility leave.
• Fully supported hybrid working arrangements (subject to role).
• Opportunities to be part of employee-led steering committees across Diversity & Inclusion, Reconciliation Action Plan (RAP), Corporate Social Responsibility (CSR) and Sustainability. Our dedicated DEIB committee champions are involved in initiatives like Pride Panel, International Women’s Day, and RAP. We also proudly partner with charities such as R U OK?, Oz Harvest, and Thread Together.

Join us and be part of a company where your ideas matter, your growth is a priority, and your contributions will help us lead the way in transforming the Out-of-Home landscape.