CALD Peer Community Support Worker | Eastern Suburbs

Pathway Talent; Sydney; On-site; AUD 65,000 - 80,000; Full time

Benefits offered by this job

Salary packaging benefits up to $15,9

Meal and entertainment expenses

Ongoing training and professional dev.

Supportive team environment

Career growth opportunities

Job summary

Pathway Talent partners with a respected not-for-profit to recruit a CALD Peer Community Support Worker for Sydney's Eastern Suburbs. The role centers on leveraging lived experience and cultural knowledge to support individuals on their recovery journey and enhance social inclusion.

You will collaborate with participants, families, carers, clinical teams and community organisations to deliver culturally safe, person-centered support, helping clients achieve wellbeing goals and navigate services.

Qualifications

• Lived experience of mental health recovery and CALD background.
• Certificate IV in Mental Health, Peer Work, Community Services, or equivalent.
• Minimum 12 months' experience in CLS or similar mental health program.
• Understanding of recovery-oriented and person-centred practice.
• Experience supporting people from diverse cultural backgrounds.
• Knowledge of trauma-informed care and culturally responsive service delivery.
• Strong communication, relationship-building, and advocacy skills.
• Strong computer literacy, including Microsoft Office and electronic reporting systems.
• Current NSW Driver's Licence, Working with Children Check, National Police Check, NDIS Worker Screening Check and NDIS Orientation Module.

Responsibilities

• Build positive, professional, and culturally responsive relationships with participants.
• Support participants to achieve recovery, wellbeing and independence goals.
• Facilitate community engagement, social inclusion and connections to supports.
• Assist participants to access services, appointments, education, training, employment and activities.
• Advocate for participant choice and recovery-oriented practice.
• Promote culturally safe and inclusive service delivery.
• Build relationships with CALD community organisations and service providers.
• Assist participants to navigate complex service systems and access resources.
• Maintain accurate case notes, records and reporting requirements.

Skills

Lived experience

Communication skills

Advocacy

Relationship-building

Cultural competency

Computer literacy

Education

Certificate IV in Mental Health, Peer Work, Community Services

Tools

Microsoft Office

Electronic reporting systems

Job description

CALD Peer Community Support Worker | Eastern Suburbs

We are working with a is proud to partner with a highly respected not-for-profit organisation dedicated to supporting people living with mental health challenges to lead fulfilling, independent, and connected lives.

We are seeking a compassionate and motivated CALD Peer Community Support Worker to join a growing community-based team supporting individuals across Sydney's Eastern Suburbs.

This role provides an opportunity to draw on your lived experience, cultural knowledge, language skills, and community connections to support people from culturally and linguistically diverse backgrounds on their recovery journey. Working within a recovery-oriented framework, you will help participants build confidence, strengthen social and community connections, and achieve their wellbeing goals.

About the Role

As a CALD Peer Community Support Worker, you will use your lived experience, cultural understanding, and recovery-focused approach to support people living with mental health challenges from culturally and linguistically diverse communities.

Working within a community-based setting, you will build meaningful relationships with participants, support them to achieve their recovery and wellbeing goals, strengthen their connection to community and culture, and assist them to access services and opportunities that promote independence and social inclusion.

You will work collaboratively with participants, families, carers, clinical teams, and community organisations to deliver culturally safe, person-centred support that empowers individuals throughout their recovery journey.

Key Responsibilities

• Build positive, professional, and culturally responsive relationships with participants.
• Support participants to achieve their recovery, wellbeing, and independence goals.
• Facilitate community engagement, social inclusion, and connection to culturally appropriate supports.
• Assist participants to access services, appointments, education, training, employment, and community activities.
• Advocate for participant choice, self-determination, and recovery-oriented practice.
• Promote culturally safe and inclusive service delivery.
• Build relationships with CALD community organisations, leaders, and service providers.
• Support participants to navigate complex service systems and access appropriate resources.
• Maintain accurate case notes, records, and reporting requirements.

Essential Requirements

• Lived experience of mental health recovery and identification with a culturally and linguistically diverse (CALD) community.
• Certificate IV in Mental Health, Peer Work, Community Services, or a related qualification (or equivalent industry experience).
• Minimum 12 months' experience in a Community Living Supports (CLS) program or similar mental health program.
• Demonstrated understanding of recovery-oriented and person-centred practice.
• Experience supporting people from diverse cultural backgrounds.
• Knowledge of trauma-informed care and culturally responsive service delivery.
• Strong communication, relationship-building, and advocacy skills.
• Strong computer literacy, including Microsoft Office and electronic reporting systems.
• Current NSW Driver's Licence.
• Working with Children Check.
• National Police Check (issued within the last three months).
• NDIS Worker Screening Check and NDIS Orientation Module.

What's on Offer?

• Meaningful work that makes a genuine difference in people's lives.
• Ongoing training, development, and professional support.
• Supportive and collaborative team environment.
• Opportunities for career growth within a respected not-for-profit organisation.
• Access to generous salary packaging benefits, including up to $15,900 tax-free and an additional $2,650 for meal and entertainment expenses.
• The opportunity to contribute to improved mental health outcomes within culturally diverse communities.

A Safe and Inclusive Workplace

The organisation has a zero-tolerance approach to abuse, neglect, and harm and is committed to safeguarding the wellbeing of children, young people, people with disability, and the communities we serve. Successful applicants will be required to undertake relevant pre-employment screening, including a National Criminal History Check and other role-specific compliance checks.

The provider is an Equal Opportunity Employer and reflects the communities it serves. We encourage applications from people of all cultural backgrounds, faiths, genders, sexualities, abilities, and lived experiences.

The organisation acknowledges the Traditional Custodians of Country throughout Australia and recognises their continuing connection to land, waters, and community. We pay our respects to Elders past and present.

IMPORTANT: This is an identified peer position. Applicants must have lived experience of mental health recovery and identify as being from a culturally and linguistically diverse (CALD) community.

Please note that only shortlisted applicants will be contacted.