Cairns One Apartments - Caretaking Manager

Sunshine Group Australia; Cairns Regional; On-site; AUD 65,000 - 90,000; Full time

Job summary

Sunshine Group Australia is seeking an experienced Caretaking Manager to oversee the day-to-day caretaking operations at Cairns One Apartments in Cairns. You will manage common property presentation, supervise caretaking services and liaise with body corporate representatives.

The role requires coordination of maintenance, proactive problem-solving and the ability to work with residents and contractors to uphold high standards across the complex.

Qualifications

• Experience in building caretaking, facilities management, strata management or resort operations.
• Experience coordinating maintenance activities, contractors and service providers.
• Strong organisational, time management and problem-solving skills.
• Excellent written and verbal communication; able to develop relationships with residents, owners and body corporate representatives.

Responsibilities

• Caretaking compliance – complete duties under Body Corporate Caretaking Agreement to standard.
• Oversee upkeep, presentation and condition of common property and facilities.
• Identify maintenance needs, maintain schedules and address issues promptly.
• Coordinate, supervise and monitor contractors and external service providers.
• Coordinate daily caretaking activities, allocate duties and monitor work quality.
• Maintain professional relationships with Body Corporate Committee and Manager.
• Respond to resident/owner enquiries regarding common property.
• Conduct regular property inspections and provide operational reports to management.
• Identify hazards and maintain a safe, compliant living environment.
• Identify opportunities to improve property presentation and service delivery.

Skills

Caretaking

Facilities management

Contractor coordination

Owner/resident relations

Team leadership

Body Corporate liaison

Risk & safety

Record keeping

Job description

Cairns One Apartments - Caretaking Manager

Sunshine Group Australia is seeking an experienced, motivated and proactive Caretaking Manager to oversee the day-to-day caretaking operations at Cairns One Apartments, a large residential apartment complex in Cairns.

This is an excellent opportunity for a capable property professional who enjoys taking ownership of their work, maintaining high property standards and building positive relationships with residents, contractors and body corporate representatives.

We are looking for someone who can confidently manage daily operations, anticipate maintenance requirements and ensure our caretaking obligations are consistently delivered to a high standard.

ABOUT THE ROLE

As Caretaking Manager, you will be responsible for the effective management and presentation of the complex's common property, coordinating maintenance activities, supervising caretaking services and maintaining positive working relationships with the Body Corporate.

You will work closely with Sunshine Group Australia's senior management team while exercising initiative and sound judgement in managing day-to-day operations.

KEY RESPONSIBILITIES

• Caretaking Compliance – Ensure all duties and obligations under the Body Corporate Caretaking Agreement are completed to the required standard.
• Property Maintenance – Oversee the upkeep, presentation and general condition of common property, including buildings, grounds and shared facilities.
• Preventative Maintenance – Identify maintenance requirements, maintain schedules and ensure issues are addressed promptly.
• Contractor Coordination – Arrange, supervise and monitor contractors and external service providers to ensure work is completed efficiently and satisfactorily.
• Staff Supervision – Coordinate daily caretaking activities, allocate duties and monitor work quality and performance.
• Body Corporate Liaison – Maintain professional and constructive relationships with the Body Corporate Committee and Body Corporate Manager.
• Resident Relations – Respond professionally to resident and owner enquiries relating to common property and caretaking matters.
• Inspections and Reporting – Conduct regular property inspections, maintain accurate records and provide clear operational reports to senior management.
• Safety and Compliance – Identify potential hazards and assist in maintaining a safe, compliant and well-managed residential environment.
• Operational Improvement – Proactively identify opportunities to improve property presentation, maintenance efficiency and service delivery.

ABOUT YOU

The successful candidate will be organised, approachable and confident in managing a residential property with minimal day-to-day supervision.

You will demonstrate a practical understanding of property maintenance, strong leadership skills and the ability to prioritise competing operational demands.

We are particularly interested in candidates who can demonstrate:

• Previous experience in building caretaking, facilities management, strata management, property maintenance or resort operations.
• Experience coordinating maintenance activities, contractors and service providers.
• Strong organisational, time management and problem-solving skills.
• Excellent written and verbal communication skills.
• The ability to develop professional working relationships with body corporate representatives, residents and owners.
• Confidence in supervising staff and maintaining accountability for work standards.
• A proactive approach to identifying and resolving issues before they become larger problems.
• Good computer literacy and the ability to maintain clear records and reports.
• The ability to work independently, take initiative and exercise sound judgement.

Previous experience working with Queensland body corporate legislation and caretaking agreements will be highly regarded.

WHY JOIN SUNSHINE GROUP AUSTRALIA?

Sunshine Group Australia operates a growing portfolio of residential, accommodation and hospitality properties across Queensland and New South Wales.

We offer:

• The opportunity to manage an established residential apartment complex.
• A varied and engaging role with genuine operational responsibility.
• Support from an experienced senior management team.
• A professional working environment that values initiative and accountability.
• The opportunity to contribute to the continued development and improvement of our property operations.