Cafe Team Lead: Elevate Service & Sales

Laurent Bakery; City of Melbourne; On-site; AUD 50,000 - 60,000; Full time

Job summary

Laurent Bakery is seeking a cafe supervisor for their Camberwell cafe in Melbourne. You will lead from the floor, coach the team, and ensure service standards while helping grow sales through great customer experiences.

Experience in hospitality and strong leadership in a busy cafe environment are essential. You will support stock planning, rosters and open/close procedures, with weekends and some public holidays required.

Qualifications

• Experience in hospitality with cafe supervision.
• Strong customer service and leadership skills.
• Proficient in barista techniques and espresso coffee.
• Able to manage busy service and coach the team.

Responsibilities

• Lead the team through busy service periods.
• Drive upselling and sales.
• Coach baristas and cafe team members on service standards.
• Manage service flow and resolve customer issues.
• Support stock ordering, waste and roster planning.
• Open and close the cafe.

Skills

Hospo experience

Cafe supervision

Barista knowledge

Customer leadership

Tools

POS systems

Job description

Laurent Bakery is seeking a cafe supervisor for their Camberwell cafe in Melbourne. You will lead from the floor, coach the team, and ensure service standards while helping grow sales through great customer experiences.

Experience in hospitality and strong leadership in a busy cafe environment are essential. You will support stock planning, rosters and open/close procedures, with weekends and some public holidays required.