Cafe Supervisor

Bunbury; City Of Bunbury; On-site; AUD 71,000 - 73,000; Full time

Benefits offered by this job

Salary packaging up to $18,550

Gym membership/Wellbeing benefits

Employee discount on hospital services

Professional development opportunities

Employee Assistance Program (EAP)

Job summary

St John of God Bunbury Hospital is seeking a hands-on Cafeteria Food Services Supervisor to lead the daily Café and Kiosk operations, support food production to menu standards, and drive exceptional customer service. You will coach and motivate staff, manage stock, and contribute to menu development while maintaining food safety and quality across the department.

The role offers a full-time schedule (38 hours/week) with generous salary packaging and wellbeing benefits, reflecting the hospital’s

Qualifications

• Experience in food preparation and service.
• Sound food safety knowledge.
• Ability to work independently and as part of a team.
• Strong communication skills.

Responsibilities

• Lead daily Café and Kiosk operations.
• Support hot and cold food production to menu standards.
• Ensure excellent customer service and efficient service delivery.
• Coordinate internal catering orders.
• Maintain food safety, hygiene and cleanliness standards.
• Manage stock, merchandising and presentation.
• Assist rostering and operational improvements.
• Support menu development and customer engagement.

Skills

Food service knowledge

Customer service

Communication skills

Team leadership

Stock management

Food safety knowledge

Proactive approach

Job description

St John of God Bunbury Hospital

has been providing high-quality, compassionate health care to the people of Bunbury and the surrounding communities since 1927.

With 145 beds and more than 330 highly qualified medical practitioners, our hospital caters for a variety of medical and surgical admissions and palliative care, plus allied health and community-based services.

We offer a wide range of services, caring for inpatients, outpatients and day patients across a range of specialties including medical, surgical, rehabilitation and allied health.

About the role

In this hands-on leadership role, you will supervise café operations while supporting food preparation, merchandising, internal catering services and stock management. You will provide coaching and guidance to café team members, promote a culture of service excellence and help deliver business improvement initiatives that enhance the customer experience.

Key responsibilities

• Leading and supervising the daily operations of the Café and Kiosk.
• Supporting hot and cold food production to menu standards.
• Ensuring excellent customer service through efficient service delivery.
• Coordinating and accurately fulfilling internal catering orders.
• Maintaining food safety, hygiene and cleanliness standards.
• Managing stock, merchandising and product presentation.
• Assisting with rostering requirements and operational improvements.
• Supporting menu development and customer engagement activities.
• Ensuring the security of cash, stock and equipment.

You will bring strong food service knowledge, a commitment to excellent customer service and the ability to support and motivate colleagues in a fast-paced environment.

You will have experience in food preparation and service, sound food safety knowledge, and the ability to work effectively both independently and as part of a team. Well organised and adaptable, you will have strong communication skills and a proactive approach to supporting daily café and catering operations.

Above all, people will be at the core of everything you do committing to and supporting our Mission and Values.

We can offer you

Salary: $71,369 to $72635, plus 12% superannuation

A Full Time position, working 38 hours per week

Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:

• Novated leasing
• work related expenses
• self-education and
• additional superannuation

A healthy work-life balance through flexible work options, additional purchased leave & well-being programs

Access to gym membership, fitness and wellbeing benefits through Fitness Passport for you and your family.

Employee discount on St John of God Hospital & Medical Services and Private Health Insurance

Employee support through our dedicated free Employee Assistance Program (EAP)

Innovative Professional Development opportunities

All applicants are asked to submit a CV and covering letter (of no more than one (1) page) demonstrating how you meet the above position requirements.

For enquiries, contact Steven Guy, Cafeteria Food Services Coordinator, on 08 9729 1063.

Applications will be reviewed throughout the advertising period and interviews conducted regularly.

At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds.

Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.

Our inclusive culture f... ???