Cabin Crew Allocations Analyst

Qantas Airways; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Air travel benefits

Flexible leave

Wellbeing program

Employee discounts

Salary packaging

Training & development

Job summary

Qantas Group is seeking a Cabin Crew Allocations Analyst to support long-term planning of crew activities at our Mascot Campus, under the ASU Level 8/EBA 13 framework. You will manage pre-allocation, training, leave and crew movements, ensuring rosters meet regulatory and operational requirements.

You will interpret reports, allocate resources under tight deadlines and collaborate with Workforce Planning, Cabin Crew and operations to optimise crew utilisation.

Qualifications

• Experience in workforce planning, rostering, scheduling or related operational planning is highly desirable.
• Strong analytical skills and ability to interpret data to support planning decisions.
• Experience with Microsoft Excel, including formulas, filters and large datasets.
• Demonstrated ability to manage high-volume work accurately under deadlines.
• Strong attention to detail within policy and compliance frameworks.
• Experience interpreting Awards, EA, policies or other complex requirements.
• Strong organisational and time-management skills.
• Solid judgement and decision-making in time-critical situations.
• Strong written and verbal communication and stakeholder relationship skills.
• Ability to work independently and with cross-portfolio teams.

Responsibilities

• Support long-term planning of Cabin Crew activities and ensure regulatory and operational requirements are met.
• Manage pre-allocation and ongoing maintenance of training, ground duties, leave, crew movements, and roster-related activities before rosters are released for bidding.
• Process high volumes of allocation requests and run/interpret reports to adjust allocations as priorities shift.
• Apply Enterprise Agreements and policies to workforce planning decisions.
• Collaborate with Workforce Planning, Cabin Crew, and other internal stakeholders to enable crew utilisation.

Skills

Workforce planning

Rostering

Data interpretation

Excel large datasets

Attention to detail

Policy compliance

Stakeholder management

Time management

Communication skills

Independent & collaborative

Tools

ARMS rostering

ERP systems

Job description

• Exciting opportunity to support our Cabin Crew Allocations team
• Fixed-term opportunities based at our Mascot Campus
• ASU Level 8 role under EBA 13

As a Cabin Crew Allocations Analyst, you will support the long-term planning of Cabin Crew activities, helping ensure industrial, regulatory and operational requirements are met.

You will manage the pre-allocation and ongoing maintenance of training, ground duties, leave, crew movements and other roster-related activities before rosters are released for bidding and publication. This includes processing a high volume of allocation requests, running and interpreting reports, identifying training requirements, and adjusting allocations when operational priorities change.

Working within strict deadlines, you will apply relevant Enterprise Agreement, policy and compliance requirements to make informed workforce planning decisions. You will collaborate closely with Workforce Planning, Cabin Crew, operational leaders, Remuneration and Benefits, and other internal stakeholders to support accurate planning and effective crew utilisation.

You’ll have -

• Experience in workforce planning, rostering, scheduling, resource allocation or a similar operational planning environment is highly desirable
• Strong analytical skills and the ability to interpret data, identify issues and support planning decisions
• Experience with Microsoft Excel skills, including experience working with spreadsheets, formulas, filters and large datasets
• Demonstrated ability to manage high-volume work accurately within short and competing deadlines
• Strong attention to detail and experience working within policies, compliance requirements or audited processes
• Experience interpreting Awards, Enterprise Agreements, policies or other complex operational requirements
• Strong organisational and time-management skills
• Sound judgement and decision-making skills in time-critical situations
• Strong written and verbal communication skills
• Demonstrated ability to build effective stakeholder relationships
• The ability to work independently while collaborating with colleagues across different portfolios
• A flexible and adaptable approach when operational priorities change
• Experience using ARMS or another rostering or workforce management system is desirable but not essential
• Experience in aviation, transport, logistics or another operational environment would be advantageous

Why the Qantas Group?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at the Qantas Group. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment.
• You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

The Qantas Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We embrace diversity and encourage applications from people with disability. Candidates will have the opportunity to request support or reasonable adjustments during the recruitment process in order to demonstrate their ability to meet the inherent requirements of our roles.

Applications Close: Sunday 11thOctober