Buy Now Sales Consultant

Pickles Auctions; City of Melbourne; Hybrid; AUD 55,000 - 75,000; Full time

Job summary

A leading asset auction company is seeking an experienced Sales Consultant to join the Buy Now team in Sunshine, VIC. This permanent full-time role requires strong sales skills and customer service expertise. The successful candidate will assist customers with purchasing pre-owned vehicles and meet sales targets, while enjoying a range of employee benefits. Training opportunities and a supportive work environment are also offered.

Benefits

Employee bonus program

Paid volunteer leave

Paid parental leave

Training and development opportunities

Reward and recognition programs

Career advancement opportunities

Qualifications

• Previous sales experience in the automotive industry preferred.
• Experience in using CRM to enhance customer experience.
• Valid driver’s licence with a clean driving record.

Responsibilities

• Assist customers in selecting and purchasing pre-owned vehicles.
• Meet or exceed sales targets and KPIs.
• Follow up with customers to ensure satisfaction.

Skills

Sales experience

Excellent communication skills

Strong negotiation skills

Passion for cars

Tools

CRM

Zoho

Job description

ABOUT THE ROLE

We are looking for an experienced asset Sales Consultant to join our high performing Buy Now team based in Sunshine, VIC 3020. Enjoy the security of this permanent full-time position, working Monday to Friday, 8am to 5pm. As a Sales Consultant with Pickles, you will support our customers and share your knowledge as soon as they walk through our digital doors. As an industry leader, you connect our customers to whatever they need.Your forward thinking andgo-getterattitude will help the Buy Now Cars sales channel thrivebuy building strong customerrelationships.You will offer seamless customer service and empower them to purchase digitally. With our shift into a digital e-commerce business,you’reall about the conversion from query to lead, bringing people into the funnel and turning them into buyers. Since you can articulate and connect the dots for each query, you make buying at Pickles simple. Your main tasks include:

• Assist customers in selecting and purchasing pre-owned vehicles by understanding their preferences, budgets, and needs, utilising current stock availability to find the right car for them
• Meet or exceed set sales and other targets and KPI's
• Follow up with customers to ensure satisfaction and cultivate long-term relationships to drive repeat business and referrals
• Use insights to identify opportunities to bring in more queries and leads

ABOUT YOU

To be successful in this role, you will need to have the following skills and experience:

• Previous sales experience and understanding of the NSW state requirements in the automotive industry preferred
• Demonstrated experience utilising the full potential of CRM in all interactions to increase sales and customer experience, experience with Zoho is a plus
• Excellent communication and interpersonal skills
• Strong negotiation skills with a focus on customer satisfaction
• Passion for cars and willingness to stay updated on industry trends
• Valid driver’s licence and clean driving record

WHAT’S IN IT FOR YOU

• Employee Benefits – Earn up to 5 days’ extra leave and enjoy sharing in the company bonus program after a qualifying period.
• Training & Development – On the job training to make you an expert in your area, internal career pathing opportunities, and study assistance options to help you complete a course or qualification.
• Community & Wellbeing – Pickles proudly support local events and charities, enjoy paid volunteer leave and access our employee assistance program for you and your family.
• Reward & Recognition – Cash vouchers & recognition awards for doing great work and celebration of long service.
• Paid Parental Leave – We recognise the significance of your life beyond work and provide permanent team members with paid parental leave to help you achieve a balance between your professional and family responsibilities.
• Pickles Referral Program - At Pickles, our goal is to hire and retain talented people and one of the ways we do that is by our great employees referring great people to work for us! You could be paid a bonus for referring a successful candidate.
• Advance your Career – Pickles offers a diverse range of career path opportunities, including sales, valuations, project management, leadership, specialist positions, and much more.

ABOUT PICKLES

Since 1964, Pickles has powered trusted marketplaces that bring people together, delivering value for everyone. We’re a service company striving to provide a consistent world-class experience and advice for our customers. We’re a people company because great people do and create great things together. We’re a technology & data company creating thriving marketplaces for our customers to connect and transact easily. We are the Australian leaders in asset remarketing across industrial, motor vehicles, salvage, general goods, mining, oil & gas, agriculture and more. Our major clients include the Australian government, state governments, local councils, fleet and lease companies, insurance companies, financial institutions, banks and not-for-profit organisations. Maintaining this breadth of expertise is made possible by the huge number of industry experts who work for Pickles across Australia. With over 850 specialist employees, Pickles boasts a truly national footprint across many important Australian industries.

Only suitable candidates will be contacted. Reference checks and criminal history checks will be conducted for the successful candidate.

Applying for a hybrid role?

Pickles will supply a laptop and docking station, as well as role-specific equipment like a mobile phone or special headset if it’s required. The candidate is responsible for all other elements their hybrid working environment, including but not limited to: reliable internet connection, dedicated workspace that is safe and free from distractions, as well as providing necessary furniture and equipment such as a desk, chair, screens, keyboard, mouse, and any other peripherals required to perform their role effectively.

Visit our website at www.pickles.com.au