Business Traineeship

East Coast Apprenticeships; Strathpine; On-site; AUD 20,000 - 36,000; Full time

Benefits offered by this job

Earn while you learn

Nationally recognised qualification

Work with experienced professionals

Inclusive workplace

Job summary

East Coast Apprenticeships in Queensland is seeking a motivated Business Trainee to support apprentices, trainees, host employers and our team. You will gain real workplace experience while completing a nationally recognised qualification.

The role covers documentation, bookings, data entry, scheduling, and delivering excellent customer service using Microsoft Office, with modern award rates and the opportunity to grow a long-term career in administration.

Qualifications

• Strong communication and customer service skills.
• Organised, with good time-management abilities.
• Attention to detail and accuracy with paperwork.
• Basic computer skills and Microsoft Office.
• Ability to work independently and in a team.

Responsibilities

• Preparing, processing, and distributing apprentice and trainee documentation
• Coordinating college bookings and training progression
• Data entry, filing, scanning, and maintaining accurate records
• Scheduling appointments and managing calendars
• Providing customer service face-to-face and over the phone
• Working with Microsoft Office Suite and administrative systems
• Assisting with apprentice and trainee sign-ups, contracts, and liaison with Training Providers
• Supporting Field Officers with attendance tracking and progressions
• Contributing to compliance requirements

Skills

Communication Skills

Customer Service

Organisational Skills

Attention to Detail

Basic Computer Skills

Team Player

Professionalism

Job description

Kick-start your career in business administration and gain valuable hands-on experience in a supportive and professional environment!

We are looking for a motivated and organised Business Traineewho is eager to learn, develop new skills, and build a long-term career in administration. This is a fantastic opportunity to gain real workplace experience while completing a nationally recognised qualification.

Business Trainee Opportunity

Kick-start your career in business administration and gain valuable hands-on experience in a supportive and professional environment!

We are looking for a motivated and organised Business Traineewho is eager to learn, develop new skills, and build a long-term career in administration. This is a fantastic opportunity to gain real workplace experience while completing a nationally recognised qualification.

What You'll Be Doing

As a Business Trainee, you'll play an important role in supporting apprentices, trainees, host employers, and our internal team by:

Preparing, processing, and distributing apprentice and trainee documentation

Coordinating college bookings and training progression alongside Field Officers and the Regional Manager

Performing data entry, filing, scanning, and maintaining accurate records

Scheduling appointments and managing calendars

Providing exceptional customer service both face-to-face and over the phone

Working with Microsoft Office Suite and a range of administrative systems

Assisting with apprentice and trainee sign-ups, contracts, and liaison with Training Providers

Supporting Field Officers with attendance tracking, progressions, year changes, completions, cancellations, and rotations

Contributing to compliance requirements, including regulatory, WHS, and organisational policies

What We're Looking For

• Strong communication and customer service skills
• A positive attitude and willingness to learn
• Good organisation and time-management abilities
• Attention to detail and accuracy when handling paperwork
• Basic computer skills, including Microsoft Office programs
• The ability to work both independently and as part of a team
• A professional and reliable approach to work

Why Join Us?

• Earn while you learn
• Gain a nationally recognised qualification
• Build valuable administration and business skills
• Work alongside experienced professionals who will support your development
• Develop a strong foundation for a successful career in business and administration

If you're ready to take the first step towards a rewarding career and want to be part of a team that values growth, learning, and development, we'd love to hear from you!

Modern Award rates apply

Access the PACT Calculator via Fairwork Website to help you understand your hourly rate. The PACT calculator can be found at https://calculate.fairwork.gov.au/CheckPay/Summary

At East Coast Apprenticeships, we are committed to building a diverse and inclusive workforce. We encourage applications from individuals of all backgrounds.

Please note:

• To be eligible you must be an Australian citizen, Permanent resident, or hold a valid visa that allows you to work and undertake training in Australia.
• Previous qualifications may affect required funding for this traineeship.

Successful applicants will be contacted for an interview