Business Traineeship

AGA - Apprenticeships Plus; Albury City; On-site; AUD 42,000 - 54,000; Full time

Job summary

AGA in New South Wales invites applicants to start their career with a 12-month Certificate III in Business traineeship. This is a full-time role where you earn a wage while you learn and gain practical business skills.

You will be supported by mentors and a friendly team, handling client communications by phone, email and face-to-face, coordinating calendars, documents and daily office tasks to keep operations running smoothly.

Qualifications

• Friendly and confident when talking to customers and answering phone calls.
• Able to stay organised and complete tasks on time.
• Comfortable using computers and keeping information up to date.
• Positive attitude and willing to help out wherever needed.
• Able to work well as part of a team.

Responsibilities

• Welcoming clients in person, answering incoming phone calls and directing enquiries to the right team member.
• Maintaining friendly, professional client communication by phone, email and face-to-face.
• Coordinating planning, permits, development approvals, consultants and project documentation.
• Monitoring project milestones and following up outstanding actions with sales, drafting, estimating and construction teams.
• Arranging day-to-day office coordination and practical administrative support.

Skills

Customer communication

Organization

Computer literacy

Teamwork

Positive attitude

Education

Certificate III in Business

Job description

Looking for a rewarding first step into the business world? This traineeship offers the opportunity to work full-time, earn a wage, and gain a Certificate III in Business while building practical skills and confidence.

Earn as you learn

Gain a nationally recognised qualification - Certificate III in Business over a 12 month period

What You Can Expect:

• Ongoing support and mentoring from your consultant and dedicated trainer.
• Be part of a welcoming and professional team.
• Work in a respectful, inclusive, and values-driven environment.
• Enjoy variety, flexibility, and opportunities to grow.
• Welcoming clients in person, answering incoming phone calls and directing enquiries to the right team member.
• Maintaining friendly, professional client communication by phone, email and face-to-face, including updates and follow-ups.
• Coordinating planning, permits, development approvals, consultants and project documentation.
• Monitoring project milestones and following up outstanding actions with sales, drafting, estimating and construction teams.
• Checking pre-construction requirements and assisting with site-start readiness.
• Arranging appointments and coordinating client handovers, keys and supporting documentation.
• Logging and following up service or warranty enquiries and keeping project records up to date.
• Helping with day-to-day office coordination and practical administrative support when required.

What We Are Looking For:

• Friendly and confident when talking to customers and answering phone calls.
• Able to stay organised and complete tasks on time.
• Comfortable using computers and keeping information up to date.
• Positive attitude and willing to help out wherever needed.
• Able to work well as part of a team.

About AGA

Starting a career begins well before you get your first job - it begins with training. At AGA, we are a trusted provider of high quality, recruitment and employment management services. We are a community based, not-for-profit company that covers New South Wales and Victoria and are a member of the Apprenticeship Employment Network.

Our team are experienced Industry Specialists that will assist you in laying solid foundations for your career. We deliver industry-recognised trade qualifications with flexible training to suit your needs. Whether you’re starting out or upskilling, we support you every step of the way. On top of flexibility in learning, we provide modern training centers, expert trainers and employer support to ensure your journey is successful.

We are committed to supporting National Reconciliation efforts through the implementation of our Reconciliation Action Plan, fostering respectful relationships and creating meaningful opportunities with Aboriginal and Torres Strait Islander peoples