Business Systems Officer

Kalwun Development Corporation; Gold Coast City; Hybride; AUD 83 000 - 101 000; Plein temps

Avantages offerts par ce poste

Salary 92k+super

Salary sacrifice benefits

Meal & entertainment allowance

Paid parental leave

5 weeks annual leave

Résumé du poste

Kalwun Development Corporation Ltd is recruiting a Business Systems Officer to support the administration, maintenance and improvements of Kalwun's business systems and software. The role involves ensuring data integrity, user access control and effective use of business applications across finance and operations, with collaboration with internal teams and external providers.

The position is full-time, based in Varsity Lakes (Gold Coast area) with partial work-from-home options, and will run for

Qualifications

• Experience in business systems administration or a similar role.
• Knowledge of ERP/CRM/workflow platforms.
• Strong data accuracy and security understanding.
• Experience with system configuration and user access management.

Responsabilités

• Configure, maintain and support organisational business systems.
• Provide staff with technical support and training on applications.
• Assist with system implementations, upgrades and testing.
• Maintain data integrity and develop reports/dashboards.

Connaissances

Business systems administration

Systems support

Data management

Outils

Sage Intacct

Sandwai

ERP/CRM platforms

Description du poste

Job Category: Finance and Corporate Services

Job Description

Join the Kalwun Team - Make a Real Impact in Community!

Kalwun Development Corporation Ltd, a proud Aboriginal and Torres Strait Islander community-controlled organisation, is calling on passionate changemakers to join ourBusiness Systems & Enablementteam.

Whether you’re delivering frontline services, supporting our community behind the scenes, or helping to strengthen cultural connections, your work will make a real difference in the lives of Aboriginal and Torres Strait Islander people across South East Queensland. Kalwun offers a wide range of programs across health, community, and family services, all grounded in culture, care, and connection.

About the role
The Business Systems Officer supports the administration, maintenance and continuous improvement of Kalwun's business systems and software, including operational, financial, reporting and workflow platforms. The role supports day-to-day system administration, maintains data integrity, manages user access and permissions, assists with system troubleshooting, and supports staff in the effective use of business applications.

Working collaboratively with internal teams and external software providers, the Business Systems Officer contributes to system implementations, upgrades, testing, documentation and process improvements to ensure Kalwun's systems remain efficient, reliable and aligned with organisational requirements.

This is a full-time fixed term role for approximately 18 months, covering parental leave. The role is based in Varsity Lakes, however partial work from home is available.

What you'll be doing

• Business Systems Administration: Configure, maintain and support organisational business systems, including user access, permissions, security settings and system performance.
• Systems Support & Training: Provide staff with technical support, troubleshooting, guidance and training to ensure effective use of business applications.
• Systems Improvement & Projects: Assist with system implementations, upgrades, testing, integrations and process improvements to enhance operational efficiency.
• Data Management & Reporting: Maintain data accuracy and integrity, investigate discrepancies and support the development of reports and dashboards.
• Systems Governance & Compliance: Maintain system controls, access permissions, documentation and compliance with organisational policies and data security requirements.
• Finance & Operational Systems: Provide administration and support for key financial and operational platforms, including Sage Intacct and Sandwai, working closely with Finance and operational teams to improve system functionality and processes.

About You

You’re someone who:

• Builds strong, respectful relationships with Aboriginal and Torres Strait Islander communities
• Brings experience in business systems administration, application support or a similar role
• Is passionate about making a positive impact and supporting others with heart and purpose
• Sound understanding of business operations, systems and workflows.
• Experience working with business software, including ERP, CRM, workflow or operational management platforms.
• Strong analytical, problem-solving and troubleshooting skills.
• Excellent attention to detail and commitment to data accuracy.
• Understanding of user access management, system permissions and data security principles.
• Proficiency in Microsoft Office applications, including Excel.

Requirements

• National police check

What we offer
Kalwun values the contributions of all staff and is committed to providing an inclusive workplace where all staff feel accepted, included and welcomed. Our Employees enjoy a variety of benefits including:

• Competitive salary of $92,000 + super per annum
• Salary sacrifice of $15,900 per annum which can significantly increase your take home pay, plus meal and entertainment expenses of $2,650
• Company that is focused on improving the health and wellbeing of our community
• 5 weeks annual leave + extra paid personal leave
• Paid parental leave
• A workplace where mob lead the way.

Our Commitment to Culture
Kalwun strongly encourages Aboriginal and Torres Strait Islander peoples to apply. We are committed to creating a culturally safe, inclusive and respectful workplace where staff and clients feel valued, heard and supported.

Together, let’s build stronger futures for our kids, our families, and our communities.