Business Systems Lead

Royal Botanic Gardens; Melbourne; Hybrid; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Flexible working arrangements

Annual leave loading

Employee Assistance Program

Job summary

Royal Botanic Gardens Victoria invites an experienced technology leader to steer the strategy and delivery of our enterprise systems in Melbourne. You will shape roadmaps, govern risk, and guide multi‑team transformation across suppliers and internal stakeholders.

With a background in Microsoft Business Applications and M365, you will translate complex needs into secure, scalable solutions while balancing operational priorities and long‑term technology goals.

Qualifications

• Significant experience leading enterprise business systems.
• Proven ability to develop roadmaps and design secure scalable solutions.
• Strong stakeholder engagement and communication with executive leadership.
• Experience with Microsoft Business Applications and the M365 ecosystem.

Responsibilities

• Lead the strategic direction and improvement of business systems.
• Shape roadmaps, governance, risk management and investment decisions.
• Translate business needs into practical, sustainable solutions across teams and suppliers.
• Assess emerging technologies including AI and automation for opportunities.

Skills

Enterprise systems leadership

Stakeholder engagement

Microsoft 365 / Power Platform

Cloud technologies

IT governance & risk management

Supplier management

Education

Bachelor's degree in IT or related field

Tools

Microsoft 365

Power Platform

Azure

Job description

Who We AreRoyal Botanic Gardens Victoria (RBGV) employs over 240 staff overseeing two beautiful world-class gardens, Royal Botanic Gardens Melbourne and Royal Botanic Gardens Cranbourne.The organisation fosters an understanding and appreciation for plants and the natural world through arts and culture and education programs, world-leading scientific research, plant conservation programs, and promotes health and wellbeing in nature. For further information please visit https://www.rbg.vic.gov.au/What You'll DoLead the strategic direction and continuous improvement of RBGV's business systems, ensuring our technology environment is secure, reliable and aligned with organisational priorities. You'll shape enterprise systems roadmaps, provide authoritative advice to senior leaders and guide technology governance, risk management and investment decisions. Combining strategic oversight with hands-on technical expertise, you'll ensure our core platforms, integrations and supporting infrastructure remain fit for purpose, while leading complex business transformation initiatives across multiple teams and suppliers. Through strong stakeholder engagement and technical judgement, you'll translate business needs into practical, sustainable solutions, challenge existing approaches and assess emerging technologies, including AI and automation, to identify opportunities that enhance RBGV's systems and services.What You'll BringThe ideal candidate will have substantial experience leading enterprise business systems, combining strategic technical leadership with the hands-on expertise to manage complex platforms and resolve challenging technical issues. With a tertiary qualification in IT or a related field, you'll have a strong background in developing technology roadmaps, designing secure and sustainable solutions, and delivering large-scale systems transformation. Your expertise in Microsoft Business Applications and the M365 ecosystem will be complemented by a broad understanding of enterprise applications, integrations, cloud technologies and the software development lifecycle. You'll be a confident decision-maker and communicator, able to influence senior stakeholders, manage supplier relationships and translate complex technical concepts into practical business outcomes. With sound commercial judgement, a collaborative leadership style and a curiosity for emerging technologies, you're able to balance immediate operational needs with long-term technology priorities to deliver meaningful and sustainable improvements.All other key selection criteria can be found in the position description which is located under the attachments heading on the Victorian Government Careers website.Working with UsAt RBGV you'll be part of a nationally recognised organisation that makes a genuine impact on a local and international scale. As an employee you will benefit from flexible working arrangements to assist in creating genuine work/life balance, annual leave loading, access to an Employee Assistance Program and much more.How to ApplyTo apply for this role, please visit the Victorian Government Careers website at http://jobs.careers.vic.gov.au. You must submit a recent resume along with a letter responding to each of the Key Selection Criteria (max. three pages) as stated in the position description prior to the deadline. Enquiries can be directed by email to [e-mail] will only be accepted via the Victorian Government website.