Business Systems Lead

Royal Botanic Gardens Victoria; Melbourne; On-site; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Flexible working

Annual leave loading

Employee Assistance Program

Job summary

Royal Botanic Gardens Victoria is seeking a senior leader to drive the strategy and continuous improvement of our enterprise business systems. You will shape roadmaps, provide guidance to senior leaders and steer governance, risk management and investment decisions across core platforms and integrations.

With hands-on technical depth and strong stakeholder engagement, you will translate business needs into practical solutions, assess emerging technologies, and guide multi-team efforts to deliver

Responsibilities

• Lead the strategic direction and continuous improvement of RBGV's business systems.
• Shape enterprise systems roadmaps and guide governance, risk management and investment decisions.
• Provide authoritative advice to senior leaders and manage complex transformations across multiple teams and suppliers.
• Translate business needs into practical, sustainable technical solutions while assessing emerging technologies.

Job description

Royal Botanic Gardens Victoria (RBGV) employs over 240 staff overseeing two beautiful world-class gardens, Royal Botanic Gardens Melbourne and Royal Botanic Gardens Cranbourne.

The organisation fosters an understanding and appreciation for plants and the natural world through arts and culture and education programs, world-leading scientific research, plant conservation programs, and promotes health and wellbeing in nature. For further information please visit https://www.rbg.vic.gov.au/

What You'll Do

Lead the strategic direction and continuous improvement of RBGV's business systems, ensuring our technology environment is secure, reliable and aligned with organisational priorities. You'll shape enterprise systems roadmaps, provide authoritative advice to senior leaders and guide technology governance, risk management and investment decisions. Combining strategic oversight with hands‑on technical expertise, you'll ensure our core platforms, integrations and supporting infrastructure remain fit for purpose, while leading complex business transformation initiatives across multiple teams and suppliers. Through strong stakeholder engagement and technical judgement, you'll translate business needs into practical, sustainable solutions, challenge existing approaches and assess emerging technologies, including AI and automation, to identify opportunities that enhance RBGV's systems and services.

What You'll Bring

The ideal candidate will have substantial experience leading enterprise business systems, combining strategic technical leadership with the hands‑on expertise to manage complex platforms and resolve challenging technical issues. With a tertiary qualification in IT or a related field, you'll have a strong background in developing technology roadmaps, designing secure and sustainable solutions, and delivering large-scale systems transformation. Your expertise in Microsoft Business Applications and the M365 ecosystem will be complemented by a broad understanding of enterprise applications, integrations, cloud technologies and the software development lifecycle. You'll be a confident decision‑maker and communicator, able to influence senior stakeholders, manage supplier relationships and translate complex technical concepts into practical business outcomes. With sound commercial judgement, a collaborative leadership style and a curiosity for emerging technologies, you're able to balance immediate operational needs with long‑term technology priorities to deliver meaningful and sustainable improvements.

All other key selection criteria can be found in the position description which is located under the attachments heading on the Victorian Government Careers website.

Working with Us

At RBGV you'll be part of a nationally recognised organisation that makes a genuine impact on a local and international scale. As an employee you will benefit from flexible working arrangements to assist in creating genuine work/life balance, annual leave loading, access to an Employee Assistance Program and much more.