Business Support Officer P&C

Northern Land Council; Darwin; On-site; AUD 72,000 - 88,000; Full time

Benefits offered by this job

15% superannuation

Salary sacrificing

Meal Entertainment benefit

Holiday accommodation benefit

District allowance

5 weeks annual leave

18 days personal leave

Annual airfare

Job summary

Northern Land Council in Darwin is seeking a dedicated Business Support Officer to assist the People and Culture team with daily HR administration and record keeping. You will respond to walk-in enquiries, maintain files, and help ensure policies and forms are up to date.

The role emphasizes confidentiality, cross-cultural communication, and service excellence to Aboriginal communities in the NLC region. A base salary and generous leave are included.

Qualifications

• Certificate IV in HRM or equivalent experience.
• At least two years’ practical HR admin/HR officer experience.
• Strong cross-cultural interpersonal and customer service skills.
• Proficiency in Microsoft Office and HR information systems.

Responsibilities

• Provide day-to-day support to the People and Culture team.
• Manage administration, record keeping and responsive employee service.
• Be the first point of contact for walk-in enquiries and inquiries.
• Assist with personnel file reviews and keep policies current.

Skills

Cross-cultural communication

Attention to detail

Customer service

Record keeping

Confidentiality

Education

Certificate IV in Human Resource Management

Two years HR administration experience

Tools

Microsoft Office

HRIS systems

Job description

Bring your HR administration skills to a purpose-driven organisation and help deliver responsive, professional People and Culture support across the NLC.

About the Role

As the Business Support Officer, you will provide practical day-to-day support to the People and Culture team, with a particular focus on administration, record keeping and responsive employee service. You will be the first point of contact for walk-in enquiries, respond to straightforward employment questions, maintain the shared P&C inboxes, assist with personnel file reviews and help ensure policies, procedures, forms and guidance material remain current and accessible.

What You Will Bring

You will be an organised and approachable HR administrator who enjoys helping people, keeps accurate records and can manage competing priorities without losing attention to detail. You will communicate clearly with employees and stakeholders from diverse backgrounds, exercise sound judgement when handling sensitive information, and understand when an enquiry can be resolved directly or should be referred for specialist advice. Your commitment to respectful, culturally informed service will be central to your success in the role.

In addition to this, you will have:

• A minimum Certificate IV in Human Resource Management and/or relevant experience.
• At least two years’ practical experience in an HR administration or HR officer role, including support and advice on general operational HR matters.
• Strong cross-cultural, interpersonal and customer service skills, together with an understanding of and genuine interest in the lived experiences of Aboriginal people in the NLC region.
• Intermediate Microsoft Office and HR information system skills, effective organisation and teamwork, and a demonstrated ability to maintain integrity and confidentiality.

For a full copy of the Position Description, refer to the link provided below.

What’s in It for You?

At the NLC, you will join a team whose work supports Traditional Owners and Aboriginal people across the Top End. This role offers the opportunity to build your People and Culture experience in a varied, service-focused environment where your organisation, judgement and ability to work respectfully with people will make a genuine difference.

We offer:

• A base salary of $79,870 per annum plus 15% superannuation paid on Base and District Allowance
• salary sacrificing up to $15,900 + Meal Entertainment and Holiday Accommodation benefit up to $2,650 per year.
• Other benefits under our Enterprise Agreement include:
• District allowance of up to $4,884 (DA2) per annum for individuals with dependents and $2,678 (DA1) without dependents.
• Generous leave provisions 5 weeks annual leave, 18 days personal leave;
• Paid Christmas close down;
• Upon completion of 12 months of service an Annual airfare with a net (in hand) value of $3,177

For further information, please contact Paul Barrett on 0488 925 449

Applications close: Wednesday 2 September 2026

About the NLC

The Northern Land Council (NLC) is an independent statutory authority of the Commonwealth, established under the Aboriginal Land Rights (Northern Territory) Act 1976. Our purpose is to serve Traditional Owners and other Aboriginal people living in the NLC region. Cultural knowledge and lived experience are central to our work. We are committed to enhancing Aboriginal peoples’ social, political and economic participation by supporting their aspirations and amplifying their voices on matters affecting their lands, seas, culture and communities.

The Northern Land Council is committed to increasing Aboriginal and Torres Strait Islander employment. This position is a prioritised position and Aboriginal and/or Torres Strait Islander applicants who meet the selection requirements will be given priority consideration in accordance with the NLC’s Special Measures provisions and section 8(1) of the Racial Discrimination Act 1975.