Business Support Officer - General Manager'S Office

Cumberland Council; Sydney; On-site; AUD 84,000 - 96,000; Full time

Benefits offered by this job

Flexible working arrangements (WFH)

Training and professional development

Leave entitlements including annual, 2

Health Insurance discounts

Wellbeing programs and wellness grants

Free access to Council facilities

Job summary

Cumberland City Council is seeking a motivated individual to join the General Manager's Office in a permanent, full-time capacity. The role is based at Merrylands and Auburn with frequent travel across council sites.

You will provide confidential administrative support, assist senior staff, coordinate council programs and help promote the council's public image while maintaining high standards of discretion and organisation.

Qualifications

• Relevant qualifications and/or demonstrated experience in an administrative support position.
• Experience in providing support and assistance to senior level staff including confidential administrative support at all times.
• High level written and verbal communication skills with the ability to communicate effectively and sensitively at all levels, both internally and externally.
• Strong computer skills including the use of Microsoft Office suite (Word, Excel, Power Point and Outlook) and knowledge of record management systems (Technology One).
• Ability to work on multiple tasks, identify priorities, meet deadlines and manage projects efficiently and effectively.
• Advanced interpersonal skills and the ability to act independently and manage highly confidential and/or sensitive matters with discretion.
• Ability and willingness to work flexibly in a team environment.
• Strong organisational and judgement skills, with the capacity to successfully manage competing priorities.
• Valid Class C Driver's Licence.

Responsibilities

• Provide a full range of timely, confidential administrative and executive support to the General Manager's Office.
• Assist with coordinating Council programs to promote the public image of Council.
• Support senior staff with confidential administrative tasks and project coordination.

Skills

Administrative support

Confidential handling

Verbal and written communication

Time management

Team flexibility

Education

Admin support experience

Tools

Technology One

Microsoft Office

Job description

Located 20km west of Sydney on Dharug country, with a population of over 250,000 residents, Cumberland City Council is the fourth most populous Local Government Area in Greater Sydney. Cumberland boasts one of the most diverse communities in Australia, with people from many different backgrounds and cultures living alongside one another.

Our people are focused on driving community outcomes, programs and services to innovate, inspire and deliver change for the community we represent and has worked hard to fulfil its community's vision for Cumberland as a place where anyone can feel welcome, belong and succeed.

ABOUT THE OPPORTUNITY

Our General Manager's Office are looking for an enthusiastic and motivated person to join their team as soon as possible!

In contributing to the overarching vision, the Business Support Officer supports the General Manager's Office by providing a full range of timely, confidential, administrative and executive support. This position also assists with the coordination of Council programs to promote the public image of Council.

The successful applicant will require:

• Relevant qualifications and/or demonstrated experience in an administrative support position.
• Experience in providing support and assistance to senior level staff including the provision of confidential administrative support at all times.
• High level written and verbal communication skills with the ability to communicate effectively and sensitively at all levels, both internally and externally.
• Strong computer skills including the use of Microsoft Office suite (Word, Excel, Power Point and Outlook) and knowledge of record management systems (Technology One).
• Ability to work on multiple tasks, identify priorities, meet deadlines and manage projects efficiently and effectively.
• Advanced interpersonal skills and the ability to act independently and manage highly confidential and/or sensitive matters with discretion.
• Ability to handle challenges and utilise problem solving skills.
• Ability and willingness to work flexibly in a team environment.
• Strong organisational and judgement skills, with the capacity to successfully manage competing priorities.
• Valid Class C Driver's Licence.

Download the position description here for more information.

About this role:

• Permanent, full-time position
• 70 hour fortnight
• Access to Council's 9 day fortnight Accrued Day Off (ADO)
• Located at Council's Merrylands and Auburn offices, with frequent travel required across Council worksites, and may be required to work across any of Council's work locations

Salary information:

The salary and conditions of employment are in accordance with the NSW Local Government (State) Award.

• Grade 11 of the Cumberland Salary Structure with a salary range of $1,836.08 to $2,111.49 per week, plus 12% superannuation
• The commencing salary will be negotiated, taking into consideration the successful applicant's qualifications, skills and experience related to the role
• Mobile phone

What you'll need to have for this role:

• The right to live and work in Australia
• Be able to provide information for pre-employment checks required for the position, including attending a physical pre-employment medical examination as required
• Participate in health monitoring as outlined in the risk assessment for this position and Council's Health Monitoring Procedure, as required.

WHAT WE CAN OFFER

• We promote work-life balance and offer flexible working arrangements including working from home opportunities or up to an additional five (5) days' leave for front-facing roles that are unable to access working from home arrangements
• Training and professional development opportunities available to develop skills and grow your career
• Leave entitlements including annual leave,10 days personal leave and up to five (5) days of MyLeave per year, parental leave entitlements and access to Long Service Leave after five (5) years (where applicable)
• Three (3) additional grant days of paid leave over Christmas (where applicable)
• Corporate Health Insurance discounts
• Health and Wellbeing Programs to support our staff by providing access to online professional learning, paid leave to undertake annual skin checks, COVID-19 vaccinations and to donate blood
• Subsidies to assist with the cost of wellness and fitness activities
• Free access to Council owned and managed Aquatic Centres
• Access to Council's Fitness Passport Program and Employee Assistance Program (EAP).

ABOUT US

Council adheres to the principles of a child safe organisation and is committed to the safety and wellbeing of all children and young people, and fully supports the aims and objectives of NSW Child Protection Legislation, and associated provisions. Council will implement all necessary measures to ensure a safe and supportive environment, which endeavours to promote child protection practices. It is essential for applicants to submit their WWCC number with their application, if required, and it is an offence under NSW legislation for barred workers to apply for or otherwise attempt to obtain, undertake or remain in child-related employment.

Cumberland City Council is committed to building a diverse and inclusive workplace, reflective of the community it represents. Council welcomes and encourages applicants from diverse backgrounds to apply for our roles, and is committed to providing an accessible and safe workplace for our staff through making reasonable adjustments. If you have any accessibility or support requirements throughout the recruitment process, please contact the hiring manager during the application process.

ENQUIRIES

Contact Jade Setter, Executive Officer to the General Manager on or for further information.

Closing date: 11:59pm, Tuesday, 3 November 2026