Business Support Officer - City Services

Cumberland City Council; Sydney; On-site; AUD 77,000 - 89,000; Full time

Benefits offered by this job

Flexible working arrangements

Training and professional development

Annual leave and personal leave

Long Service Leave after five years

Corporate Health Insurance discounts

Health and wellbeing programs

Fitness Passport Program and EAP

Job summary

Cumberland City Council is seeking a dedicated Business Support Officer - City Services to provide confidential administrative support to Executive Managers and the Director City Services. The role is based at Auburn Depot with frequent travel to council worksites.

The successful candidate will have admin experience, strong communication, and proficient MS Office skills, plus knowledge of Technology One and ability to juggle priorities in a team environment.

Qualifications

• Relevant qualifications and/or demonstrated experience in an administrative support position
• Experience providing support to senior staff including confidential admin support
• High level written and verbal communication skills
• Strong computer skills with MS Office and knowledge of record management systems (Technology One)
• Ability to manage multiple tasks, meet deadlines and handle projects

Responsibilities

• Provide confidential administrative support to Executive Managers and Director City Services
• Coordinate diaries, meetings and travel arrangements across multiple sites
• Prepare and manage documentation, reports and correspondence
• Maintain records and assist with project administration
• Support a flexible, collaborative team environment and respond to priorities

Skills

Written communication

Verbal communication

Multitasking

Problem solving

Teamwork

Organisational skills

Judgement skills

MS Office

Record management systems

Technology One

Education

Administrative support experience or relevant qualifications

Tools

Microsoft Office Suite

Technology One

Job description

Business Support Officer - City Services

Located 20km west of Sydney on Dharug country, with a population of over 250,000 residents, Cumberland City Council is the fourth most populous Local Government Area in Greater Sydney. Cumberland boasts one of the most diverse communities in Australia, with people from many different backgrounds and cultures living alongside one another.

Our people are focused on driving community outcomes, programs and services to innovate, inspire and deliver change for the community we represent and has worked hard to fulfil its community’s vision for Cumberland as a place where anyone can feel welcome, belong and succeed.

Located 20km west of Sydney on Dharug country, with a population of over 250,000 residents, Cumberland City Council is the fourth most populous Local Government Area in Greater Sydney. Cumberland boasts one of the most diverse communities in Australia, with people from many different backgrounds and cultures living alongside one another.

Our people are focused on driving community outcomes, programs and services to innovate, inspire and deliver change for the community we represent and has worked hard to fulfil its community’s vision for Cumberland as a place where anyone can feel welcome, belong and succeed.

ABOUT THE OPPORTUNITY

In contributing to the overarching vision, the Business Support Officer supports the City Services Directorate by providing a full range of timely, confidential, administrative and executive support to Executive Managers, Managers, and Executive Assistant to Director City Services.

The successful applicant will require:

• Relevant qualifications and/or demonstrated experience in an administrative support position
• Experience in providing support and assistance to senior level staff including the provision of confidential administrative support
• High level written and verbal communication skills with the ability to communicate effectively
• Strong computer skills including the use of Microsoft Office Suite (Word, Excel, Power Point and Outlook) and knowledge of record management systems (Technology One)
• Ability to work on multiple tasks, identify priorities, meet deadlines and manage projects efficiently and effectively
• Ability to handle challenges and utilise problem solving skills
• Ability and willingness to work flexibly in a team environment
• Strong organisational and judgement skills, with the capacity to successfully manage competing priorities

Download the position description herefor more information.

About this role:

• Permanent, full-time position
• 70 hour fortnight
• Access to Council's 9 day fortnight Accrued Day Off (ADO) arrangement
• Located at Council's Auburn Depot, with frequent travel required across Council worksites, and may be required to work across any of Council’s work locations

Salary information: The salary and conditions of employment are in accordance with the NSW Local Government (State) Award.

• Grade 10 of the Cumberland Salary Structure with a salary range of $1,696.50 to $1,950.97 per week, plus 12% superannuation
• The commencing salary will be negotiated, taking into consideration the successful applicant's qualifications, skills and experience related to the role
• Mobile phone

What you'll need to have for this role:

• The right to live and work in Australia
• Be able to provide information for pre-employment checks required for the position, including attending a physical pre-employment medical examination as required
• Participate in health monitoring as outlined in the risk assessment for this position and Council’s Health Monitoring Procedure, as required.

WHAT WE CAN OFFER

• We promote work-life balance and offer flexible working arrangements including working from home opportunities or up to an additional five (5) days' leave for front-facing roles that are unable to access working from home arrangements
• Training and professional development opportunities available to develop skills and grow your career
• Leave entitlements including annual leave,10 days personal leave and up to five (5) days of MyLeave per year, parental leave entitlements and access to Long Service Leave after five (5) years (where applicable)
• Three (3) additional grant days of paid leave over Christmas (where applicable)
• Corporate Health Insurance discounts
• Health and Wellbeing Programs to support our staff by providing access to online professional learning, paid leave to undertake annual skin checks, COVID-19 vaccinations and to donate blood
• Subsidies to assist with the cost of wellness and fitness activities
• Free access to Council owned and managed Aquatic Centres
• Access to Council's Fitness Passport Program and Employee Assistance Program (EAP).

ABOUT US

Council adheres to the principles of a child safe organisation and is committed to the safety and wellbeing of all children and young people, and fully supports the aims and objectives of NSW Child Protection Legislation, and associated provisions. Council will implement all necessary measures to ensure a safe and supportive environment, which endeavours to promote child protection practices. It is essential for applicants to submit their WWCC number with their application, if required, and it is an offence under NSW legislation for barred workers to apply for or otherwise attempt to obtain, undertake or remain in child-related employment.

Cumberland City Council is committed to building a diverse and inclusive workplace, reflective of the community it represents. Council welcomes and encourages applicants from diverse backgrounds to apply for our roles, and is committed to providing an accessible and safe workplace for our staff through making reasonable adjustments. If you have any accessibility or support requirements throughout the recruitment process, please contact the hiring manager during the recruitment process.

ENQUIRIES

ContactJessica Chapman, Executive Assistant to Director City Serviceson8757 9541 or ***************@cumberland.nsw.gov.au for further information.

Closing date: 11:59pm, Wednesday, 14 October 2026