Business Support Officer

Department for Housing and Urban Development; South Australia; On-site; AUD 85,000 - 96,000; Full time

Job summary

A South Australian government department is seeking a Business Support Officer to assist the Registrar-General by managing correspondence, compliance, and statutory obligations. The ideal candidate will possess knowledge of land services and excellent drafting skills. Remuneration ranges from $85,790 to $95,413 with ongoing employment. Applications close on 12/10/2025.

Qualifications

• Ability to assist with cabinet, ministerial and ORG enquiries.
• Experience in preparing high-quality submissions and briefings.
• Understanding of Land Administration Systems.

Responsibilities

• Assist the Contract Manager and Compliance Officer with obligations.
• Prepare briefings, reports, and official correspondence.
• Review and oversee the publication of statutory instruments.

Skills

Knowledge of land services and the operation of the ORG

Understanding of contractual, governance and compliance frameworks

Experience in writing policies, procedures and work instructions

Expertise in the drafting of Ministerial, Cabinet correspondence

Job description

Department for Housing and Urban Development

Job Reference: 701211
Location: 5000 - ADELAIDE
Job Status: Ongoing
Eligibility: Open to Everyone

Our department’s primary objective is the delivery of homes and housing options for South Australians. In response to the national housing crisis, we are committed to accelerating the build of a diverse range of housing options. We strive to find solutions to the urgent demand for housing security. Our mission focuses on coordinating various portfolios related to housing, housing infrastructure, urban development, and planning. By ensuring sound decisions and efficient management, we strive to create sustainable, well-planned communities offering safe and affordable housing options.

Join us in our endeavour to address one of the most pressing challenges of our time and make a tangible difference in the lives of our community.

The Role

The Business Support Officer will report to the Deputy Registrar General (and at times the Registrar-General) and will be responsible for assisting the Registrar-General in meeting the requirements of the Land Titles Office retained functions at commercialisation. The role is responsible for assisting the Deputy Registrar-General with cabinet, ministerial and ORG enquiries, preparing briefings, preparation and ongoing management of procedures and work instructions, managing statutory instruments, drafting notices and correspondence.

• Assist the Contract Manager and Compliance Officer in fulfilling obligations under the Land Services Agreement by coordinating activities, tracking deliverables, and ensuring efficient execution of compliance and governance tasks.
• Aid the Registrar-General in meeting statutory and ministerial obligations by preparing high-quality submissions, briefings, reports, and official correspondence in a timely and accurate manner.
• Review, update, and oversee the publication of statutory instruments, notices to lodging parties, and customer information bulletins to ensure consistency, accuracy, and accessibility.
• Provide support to government agencies and affiliated organisations in accessing land services data, recording property interests, and understanding the statutory and regulatory requirements of the Property Interest Report.
• Track progress of minor enhancement requests and substantial enhancement statements of work, ensuring milestones and deadlines are met and that clear next steps are documented and communicated.

About You

To be successful in this position, you must be able to demonstrate experience across the following key capabilities:

• Knowledge of land services and the operation of the ORG (Desirable).
• Comprehensive understanding of contractual, governance and compliance frameworks.
• Understanding of Land Administration Systems and Land Information Assets available through SAILIS and overseen by the ORG.
• Expertise in the drafting of Ministerial, Cabinet and Organisational correspondence that meets Government and external expectations.
• Experience in writing policies, procedures and work instructions, Ministerials, briefings and Cabinet documents.

Special Conditions

Successful applicants may be required to obtain a satisfactory Department of Human Services Criminal History Check or National Police Check prior to employment. A renewal will be required every 3 years.

Remuneration

ASO5 $85,790 p.a min $95,413 p.a max.

Enquiries

For all confidential enquiries, please contact Gemma Wallace, Registrar General at [e-mail]

Application Instructions

All applications must be submitted online. If you are interested in this opportunity, please submit a covering letter (no more than 2 pages), outlining your skills and experience in relation to the key capabilities outlined in the role statement, a current CV and the contact information of three referees including your current line manager. All applicants must complete a ‘Pre-Employment Declaration in the SA Public Sector’ form.

Flexibility Statement

The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.

Applications close: 12/10/2025 6:00 PM