Business Support Officer

City of Monash; City of Melbourne; On-site; AUD 80,000 - 100,000; Full time

Job summary

A progressive local council is seeking a Business Support Officer to provide vital support within their Business Support Team. Located in Glen Waverley, the role requires strong administrative skills and a customer-focused approach. The successful candidate will work in a dynamic environment with growth opportunities, flexible arrangements, and a focus on personal development.

Benefits

Supportive leaders for development

Employee Assistance Program

Flexible working arrangements

Discounted gym memberships

Qualifications

• Experience in a fast-paced administrative environment, preferably in Local Government.
• Intermediate to high level skills in software programs.
• Demonstrated understanding of business and internal control systems.

Responsibilities

• Support customers and the department's programs and business units.

Skills

Experience in a fast-paced administrative environment

Intermediate to high level skills in software programs

Understanding of business and internal control systems

High quality customer service

Qualifications in office management or business administration

Education

Office management or business administration qualification

Tools

Word

Excel

PowerPoint

Outlook

Job description

City of Monash is a dynamic organisation committed to providing excellence in service delivery. Located in the eastern region, Monash is a cosmopolitan and culturally diverse city, close to the demographic centre of Melbourne.

The Community Safety and Amenity Department consists of four teams: Community Laws, Public Health, Business Support and Contracts & Strategy. The primary role of these teams is to ensure that regulatory controls are complied with to help Monash residents enjoy amenity, maintain a safe environment and manage issues that may cause a nuisance.

About the Position

The Business Support Officer is a valued team member within our Business Support Team that effectively supports customers and the department's programs and business units.

The position is based in our vibrant Glen Waverley Activity Centre with staff car park available.

Skills and Experience

• Experience in a fast-paced administrative environment, preferably in Local Government
• Intermediate to high level skills in a variety of software programs including Word, Excel, PowerPoint and Outlook and aptitude for new software systems
• Demonstrated understanding of business and internal control systems
• Experience in providing high quality customer service
• Qualifications in, or working towards a qualification in, office management or business administration

Requirements

• Satisfactory National Police Check

As a City of Monash employee, your personal and professional development is a key focus for us. You will have access to:

• Supportive and experienced leaders that care for your development and wellbeing
• Vibrant health and well-being programs
• Employee Assistance Program for you and your family
• Flexible working arrangements
• Training and development opportunities
• Discounted gym memberships at our Active Monash Recreation Centres

To apply, please submit your CV with a cover letter outlining your experience and how it relates to the role. Applications close Sunday 19 October 2025 at 11:55pm.

If you would like to discuss this role further or have any enquiries, please contact Jzanelle Cook on 9518 3006.

Monash Council is committed to being a flexible, safe, equal and inclusive workplace where we embrace and support diversity. As an Equal Opportunity employer, we encourage applications from people who are from different backgrounds including Aboriginal and Torres Strait Islander, people of any age, race, ethnicity, religion, gender identity, disability, sexual orientation and cultural background.

We are also committed to being a Child Safe organisation and have zero tolerance to child abuse.