Business Services Manager - Client Advisory & Team Leadership

SW Accountants & Advisors; Sydney; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid working environment

2 AL days per year

Parental leave 18 weeks (primary)

Job summary

SW Accountants & Advisors in Sydney is seeking a Business Services professional to support a range of private businesses and not-for-profit entities. You will manage workflows, delegate tasks and advise clients while maintaining budgets and service levels.

The role emphasizes leadership, compliance, and delivering value-added services within a busy Sydney team. Hybrid working is offered with opportunities for development.

Qualifications

• Minimum 3-5 years’ experience in Business Services at a Chartered/CPA accounting firm
• Prior experience with small to medium business clients
• Degree and CA/CPA qualified (or in progress)
• Up-to-date knowledge of taxation and accounting developments
• Networking skills and client relationship abilities
• Excellent time management and ability to meet client deadlines
• Mentoring and managing junior staff
• Proficient in handling sensitive client matters diplomatically
• Professional presence with strong interpersonal and communication skills
• Proficient with Xero, MYOB, Reckon, and Microsoft Excel

Responsibilities

• Contribute to the management of a large portfolio of SW clients
• Achieve productivity targets and client budgets; deliver value-added services
• Support and lead team members for optimal performance
• Allocate staff and resources to meet client and firm commitments
• Identify and develop potential business opportunities and actively participate in management of business clients
• Attend manager meetings and advise Associate Directors and Directors
• Ensure administrative compliance
• Perform other duties including training and special projects

Skills

Client relationships

Leadership

Time management

Interpersonal skills

Excel

Xero

MYOB

Reckon

CA/CPA

Education

Degree + CA/CPA (in progress)

Tools

Xero

MYOB

Reckon

Excel

Job description

SW Accountants & Advisors in Sydney is seeking a Business Services professional to support a range of private businesses and not-for-profit entities. You will manage workflows, delegate tasks and advise clients while maintaining budgets and service levels.

The role emphasizes leadership, compliance, and delivering value-added services within a busy Sydney team. Hybrid working is offered with opportunities for development.