Manager - Business Services

SW Accountants & Advisors; Sydney; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid working environment

2 AL days per year

Parental leave 18 weeks (primary)

Job summary

SW Accountants & Advisors in Sydney is seeking a Business Services professional to support a range of private businesses and not-for-profit entities. You will manage workflows, delegate tasks and advise clients while maintaining budgets and service levels.

The role emphasizes leadership, compliance, and delivering value-added services within a busy Sydney team. Hybrid working is offered with opportunities for development.

Qualifications

• Minimum 3-5 years’ experience in Business Services at a Chartered/CPA accounting firm
• Prior experience with small to medium business clients
• Degree and CA/CPA qualified (or in progress)
• Up-to-date knowledge of taxation and accounting developments
• Networking skills and client relationship abilities
• Excellent time management and ability to meet client deadlines
• Mentoring and managing junior staff
• Proficient in handling sensitive client matters diplomatically
• Professional presence with strong interpersonal and communication skills
• Proficient with Xero, MYOB, Reckon, and Microsoft Excel

Responsibilities

• Contribute to the management of a large portfolio of SW clients
• Achieve productivity targets and client budgets; deliver value-added services
• Support and lead team members for optimal performance
• Allocate staff and resources to meet client and firm commitments
• Identify and develop potential business opportunities and actively participate in management of business clients
• Attend manager meetings and advise Associate Directors and Directors
• Ensure administrative compliance
• Perform other duties including training and special projects

Skills

Client relationships

Leadership

Time management

Interpersonal skills

Excel

Xero

MYOB

Reckon

CA/CPA

Education

Degree + CA/CPA (in progress)

Tools

Xero

MYOB

Reckon

Excel

Job description

About SW Accountants & Advisors SW Accountants & Advisors (SW) is Australia’s best kept accounting secret. We are a leading advisory and accounting firm with a 90-year history in Australia. Operating in Melbourne, Sydney, Brisbane, and Perth, we have over 45 Partners and 400 staff nationally. SW provide a full range of audit, business advisory, corporate finance, tax, private clients, and wealth management solutions. We are proud to be ranked as the 22nd largest firm by revenue in the 2025 AFR Top 100 Accounting Firms and the 9th largest national practice in Australia.

About SW Accountants & Advisors SW Accountants & Advisors (SW) is Australia’s best kept accounting secret. We are a leading advisory and accounting firm with a 90-year history in Australia. Operating in Melbourne, Sydney, Brisbane, and Perth, we have over 45 Partners and 400 staff nationally. SW provide a full range of audit, business advisory, corporate finance, tax, private clients, and wealth management solutions. We are proud to be ranked as the 22nd largest firm by revenue in the 2025 AFR Top 100 Accounting Firms and the 9th largest national practice in Australia. Own it, Love your work, Share the load, Embrace the ride, Open doors. Our values are at the very heart of our firm and guide the way we interact within our firm’s teams, with our clients, and the way we interact and engage with you.

About the role This is an exciting opportunity to join our Business Services division, which supports a range of small, medium and large private businesses and family groups, along with some not-for-profit and foreign owned businesses. We offer a wide range of services including accounting and tax compliance, business and tax advisory, structuring, superannuation, wealth management and transactional services. You will be an integral member of our highly functioning team that specialises in Small to Medium enterprises. The Sydney Business Services division is led by 3 partners with over 20 staff within the Sydney division. Within the whole Sydney office there are approximately 90 team members. We are looking for someone that will fit into this team and contribute positively to the management of the vast range of business and private clients. Key duties include workflow management, job delegation, and -client advisory. This role demands strong client service, and leadership skills, while ensuring productivity goals and budgets are met and escalating issues when appropriate.

Key responsibilities

• Contribute to the management of a large portfolio of SW clients
• Achieve productivity targets and client budgets; deliver value-added services
• Support and lead team members for optimal performance
• Allocate staff and resources to meet client and firm commitments
• Identify and develop potential business opportunitiesActively participate in management of the business clients
• Attend manager meetings
• Advise Associate Directors and Directors of any necessary matters
• Ensure administrative compliance
• Perform other duties as required, including training and special projects

Key skills and experience

• Minimum 3-5 years’ experience in Business Services at a Chartered/CPA accounting firm
• Prior experience with small to medium business clients preferred
• Degree and CA/CPA qualified (or in progress)
• Up-to-date technical knowledge of taxation law and accounting developmentsPotential networking skills and client relationship abilities
• Excellent time management skills and ability to meet client deadlines
• Potential to mentor and manage junior staff
• Skilled in handling sensitive client matters diplomatically
• Professional presence with strong interpersonal and communication skills
• Proficient with Xero, MYOB, Reckon, and Microsoft Excel

Best kept secrets of SW

• Progressive firm, with excellent career opportunities
• Hybrid working environment
• 2 additional AL days per year
• 18 weeks paid parental leave for primary carers and 3 weeks for non-primary
• Paid volunteer leave
• Refer to client and refer a friend bonus scheme
• Employee Assistance Program and Wellness perks
• Assistance with home office setup
• Structured social program within the Sydney office
• Tailored Learning and Development Program
• Paid Course/study leave
• 1 paid professional membership per year
• Weekly lunch provided