Business Process Analyst

Hastings Deering; Melbourne; Hybrid; AUD 90,000 - 120,000; Full time

Job summary

Sime Industrial is seeking a Business Process Analyst to join the Business Process Excellence team on a permanent, full-time basis. You will help analyse, document and improve processes that support our ERP transformation and governance model across functions and geographies.

Your role involves facilitating workshops, mapping current and future-state processes, analysing performance data, and developing reports and dashboards to support BPM activities.

Qualifications

• Experience in business process analysis, process improvement or transformation environments.
• Strong analytical skills to interpret data and translate findings into actionable recommendations.
• Experience facilitating workshops and engaging stakeholders to gather requirements and build alignment.
• Knowledge of process mapping methodologies, governance frameworks and continuous improvement practices.

Responsibilities

• Facilitate workshops to capture, map and analyse current and future-state business processes.
• Identify process variations, improvement opportunities, risks and impacts across business functions.
• Collect, validate and analyse process performance data to support decision-making and continuous improvement.
• Develop process documentation, governance materials, reports and dashboards to support BPM activities.
• Support process governance forums by preparing insights, reporting and recommendations.
• Maintain process repositories and documentation, ensuring alignment to BPM standards.
• Partner with stakeholders across the business to support process awareness, adoption and readiness activities.
• Contribute to the development of reporting solutions using tools such as Power BI and Power Apps.

Skills

Business process analysis

Data interpretation

Workshop facilitation

Stakeholder management

Analytical thinking

Tools

Power BI

Power Apps

Job description

At Sime Industrial, we are modernising the way we work to prepare for a digital future, one that enhances both the Customer and Employee Experience. We will achieve this through a multi year ERP transformation program then an ongoing Gopvernance model post implementation focused on simplifying, standardising and strengthening the way we operate across our Caterpillar dealerships.

We are seeking a Business Process Analyst to join the Business Process Excellence team on a permanent, full time basis.

Working across multiple business functions and geographies, you will help analyse, document and improve business processes that support our future ERP solution and future state governance post implementation . Partnering closely with subject matter experts, Business Process Owners, project teams and stakeholders, you will play a key role in understanding how we work today, defining future-state processes and supporting business readiness for change.

Your ability to gather insights, analyse data, identify improvement opportunities and translate complex information into clear, actionable outcomes will be critical to the success of both the ERP implementation and our long-term operational excellence objectives.

What You'll Be Doing:

• Facilitate workshops to capture, map and analyse current and future-state business processes.
• Identify process variations, improvement opportunities, risks and impacts across business functions.
• Collect, validate and analyse process performance data to support decision-making and continuous improvement initiatives.
• Develop process documentation, governance materials, reports and dashboards to support business process management activities.
• Support process governance forums by preparing insights, reporting and recommendations.
• Maintain process repositories and documentation, ensuring alignment to business process management standards.
• Partner with stakeholders across the business to support process awareness, adoption and readiness activities.
• Contribute to the development of reporting solutions using tools such as Power BI and Power Apps.

What You'll Bring:

• Experience in business process analysis, process improvement or business transformation environments.
• Strong analytical skills, with the ability to interpret data, identify trends and translate findings into practical recommendations.
• Experience facilitating workshops and engaging stakeholders to gather requirements and build alignment.
• Knowledge of process mapping methodologies, governance frameworks and continuous improvement practices.
• Exposure to Power BI, Power Apps or similar reporting and visualisation tools.
• Strong documentation skills and attention to detail, with the ability to manage multiple priorities and deadlines.
• The ability to build productive working relationships across diverse stakeholder groups and geographies.

What You'll Gain

This is a unique opportunity to play a hands-on role in one of the largest transformation programs across our dealer network. You'll work alongside experienced business leaders, process specialists and project professionals while helping shape the future ways of working across Sime Industrial. In return, you'll gain valuable ERP transformation experience, broaden your business knowledge across multiple functions and regions, and build skills that will open future career opportunities across our global organisation.

Who are we and why work with us?

Sime is a partner of choice for some of the world's best brands in the Industrial and Motors sectors including Hastings Deering, TerraCat, BMW and Porsche. With operations in 17 countries and territories and a strong footprint in Asia Pacific, we continue to grow, delivering sustainable value to our stakeholders through operational excellence, high-performance standards and good corporate governance.

When you join our team at Sime Industrial, you’ll benefit from:

• Flexibility & Work-Life Balance – We prioritise your well-being with flexible working hours and the option to work from home one day per week.
• Innovation & Improvement – We drive continuous improvement through dedicated initiatives, foster inclusivity with gender/culture work groups and embrace technological advancements to stay at the forefront of our industry.
• Health & Wellbeing Support – Dedicated programs and utilities to support your physical, mental, and financial health, such as our Employee Assistance Program, free health checks, and discounted private health insurance.
• Team & Culture – Join a tight-knit team where collaboration thrives, with regular staying connected lunches, team BBQs, and an active social group that fosters a positive and engaging work environment.

Sime Industrial follows a Pre-Employment Process for all successful applicants, which includes two employment references, a National Police Check and a medical assessment. These checks are essential to your application, and your Talent Acquisition Partner will support you through the process.