Business Partner

Digital Canberra; Canberra; On-site; AUD 90,000 - 130,000; Full time

Job summary

Digital Canberra in Canberra is seeking a Business Partner to lead the engagement and client service culture within the ACT Digital Health Group. You will coordinate the intake and triage of new digital initiatives, work with architects to align to principles, and build strong relationships with clinical and business stakeholders to guide digital pathways and service engagement.

The role supports governance, visibility of demand and next steps, and contributes to the Directorate's operations.

Qualifications

• Citizenship: Australian citizen
• NV1 security clearance eligibility
• Pre-employment National Police Check required

Responsibilities

• Lead and manage the digital health ICT front door, acting as the primary intake point for new digital initiatives and ensuring requests are appropriately captured and progressed.
• Work closely with Enterprise and Solution Architects to shape incoming initiatives, ensuring early alignment to architecture principles and strategic direction.
• Facilitate the intake and triage process, including coordinating concept development, research spikes, and progression through governance pathways.
• Act as a trusted advisor to clinical and business stakeholders, building strong relationships and providing guidance on digital pathways and service engagement.
• Support visibility and continuous improvement of the intake and engagement model, ensuring clear communication of demand, status, and next steps across stakeholders.
• Undertake other duties appropriate to this classification that contribute to the effective operations of the Directorate

Job description

Details:

The Future Capability Branch is responsible for the development and implementation of the ACT Digital Health Strategy, engagement with clinical and support areas to identify technology solutions to enhance the quality and efficiency of patient-centred care, and ensuring the operations of the Division occur within a robust governance framework. The Branch is comprised of multiple teams who are actively delivering new or improved technology capability across ACT’s health services. We are responsible for reporting services, the ongoing maintenance and continuous improvement of data products in the Enterprise Data Platform, and we provide comprehensive data management services.

The Business Partner is responsible for leading the engagement and client service culture within the Digital Health Group to support the diverse range of clients supported by the division across the ACT public health system.

What you will do:

• Lead and manage the digital health ICT front door, acting as the primary intake point for new digital initiatives and ensuring requests are appropriately captured and progressed.
• Work closely with Enterprise and Solution Architects to shape incoming initiatives, ensuring early alignment to architecture principles and strategic direction.
• Facilitate the intake and triage process, including coordinating concept development, research spikes, and progression through governance pathways.
• Act as a trusted advisor to clinical and business stakeholders, building strong relationships and providing guidance on digital pathways and service engagement.
• Support visibility and continuous improvement of the intake and engagement model, ensuring clear communication of demand, status, and next steps across stakeholders.
• Undertake other duties appropriate to this classification that contribute to the effective operations of the Directorate

We are committed to creating an inclusive environment where people with diverse thoughts, lived experience, and perspectives can thrive and contribute their unique talents to the ACTPS and ACT community. We encourage Aboriginal and Torres Strait Islander people, people with disability, people with culturally and linguistically diverse backgrounds, veterans, younger and older workers, and people with diverse genders, sexes and sexualities to apply.

Eligibility/Other Requirements:

• This position requires the successful applicant to be an Australian citizen and possess, or acquire and maintain a security clearance at the Negative Vetting 1 (NV1) level as an eligibility qualification for the position. If screening is not successful, your employment will not commence or, if already commenced, your employment will be reassessed.
• Prior to commencement, the successful candidate will be required to undergo a pre-employment National Police Check.

Notes:

This is a temporary position available for a period of six months with a possibility of extension up to 12 months and/or permanency. A Merit Pool will be established from this selection process and will be used to fill vacancies over the next 12 months. Selection may be based on application and referee reports only.

For further information, please visit www.jobs.act.gov.au