Business Manager, Operations, Data & Technology

IFM Investors; City of Melbourne; Hybrid; AUD 140,000 - 180,000; Full time

Job summary

IFM Investors is seeking a Business Manager, ODT to support the COO and ODT Leadership Team in defining and delivering the ODT strategy. You’ll act as a central coordination point to drive operating discipline, strategic alignment and timely delivery across ODT.

You will establish the operating rhythm, coordinate leadership meetings, planning cycles and governance checkpoints, and implement improvements to business management processes that strengthen execution accountability and workflow

Qualifications

• Significant experience in a similar role within a financial services or complex global organisation.
• Bachelor’s degree in business, finance, operations or related discipline; post-graduate financial qualifications highly regarded.
• Demonstrated ability to operate with executive-level stakeholders and provide strategic coordination.
• Understanding of investment management operating environments and the role of Operations, Data & Technology.
• Proven experience in producing high-quality executive reporting and communication packs.

Responsibilities

• Design and maintain management reporting for leadership visibility of ODT performance.
• Coordinate planning disciplines to convert strategic priorities into milestones and governance.
• Monitor ODT financial performance including P&L, budget tracking, risk and issues.
• Coordinate annual ODT business planning, investment requests and trade-offs.
• Prepare high-quality executive communications, papers and briefing packs.
• Coordinate governance processes for ODT, including planning calendars and follow-through.
• Partner with Internal Communications to shape ODT communications strategy and artefacts.
• Design and maintain an ODT performance dashboard across budget, delivery, risk and health.
• Establish objective performance indicators to measure ODT contributions.

Skills

Executive stakeholder engagement

Strategic coordination

Executive reporting & briefing

Education

Bachelor’s degree in business/finance/operations

Post-graduate financial qualifications (CA/CPA/CIMA)

Job description

JOB DESCRIPTION

IFM Investors is a global asset manager, founded and owned by pension funds, with capabilities in infrastructure equity and debt, private equity, private credit, real estate and listed equities.

About Us

IFM Investors is a global asset manager, founded and owned by pension funds, with capabilities in infrastructure equity and debt, private equity, private credit, real estate and listed equities.

JOB DESCRIPTION

IFM Investors is a global asset manager, founded and owned by pension funds, with capabilities in infrastructure equity and debt, private equity, private credit, real estate and listed equities.

Our purpose is to invest, protect and grow the long-term retirement savings of working people. We believe healthy returns depend on healthy economic, environmental and social systems - and these are evolving on a scale never experienced before. To find opportunity, build value and meet the needs of future generations, you need scale, skill and expertise. That’s what IFM Investors has built up over 30 years.

With assets under management of approximately $291.1 AUD billion (at 30 June 2026), we prioritise the interests of over 883 institutional investors worldwide. IFM operates from 17 offices across Australia, Europe, North America and Asia.

The Opportunity

At IFM, you’re not just part of an investment company – but an invested one. We see the work we do as the chance to take sustainable, responsible steps forward for millions of people around the world.

So, we have made sure to create a workplace that’s inclusive, accountable and collaborative. Where you’re given the opportunities to make a meaningful contribution and grow your skills. All while feeling valued and supported for who you are and what you bring to the team.

Along with the chance to make a meaningful, positive difference from day one, we offer a competitive salary and generous leave entitlements. Our hybrid and flexible approach can vary by team and role, it is built around trust. We encourage our people to manage their work life rhythm in a way that works best for them and their teams.

Business Overview

Our Operations, Data & Technology team collaborates across the business with a strong emphasis on designing solutions, increasing efficiency and reducing operational risks. The team consists of several areas of specialisation including:

• Client & Product Operations
• Data, Digital & AI
• Enterprise Resilience, ODT Strategic Planning & Execution
• Enterprise Transformation & Delivery
• Technology
• Operating Platform Transformation
• Operations
• Valuations Management Office

The Role

The Business Manager, ODT (Operations, Data & Technology) will support the Chief Operating Officer and ODT Leadership Team to build and maintain an effective business management capability that strengthens the definition and delivery of the ODT strategy, ensuring it is aligned to IFM’s vision, enterprise priorities and long‑term investor outcomes. The role provides proactive strategic and operational support, acting as a central coordination point across ODT to drive operating discipline, strategic alignment and high‑quality execution of agreed deliverables.

This role will provide proactive business management support and act as a key connector across teams, enabling functions and enterprise stakeholders to support aligned, timely and high‑quality delivery across ODT. The successful candidate will help establish and maintain the operating rhythm across ODT, including leadership meetings, planning cycles, governance checkpoints, action tracking and decision follow‑through, while identifying and implementing improvements to business management processes that strengthen execution accountability and improve workflow discipline.

Key Responsibilities

• Design and maintain management reporting that gives leadership clear visibility of ODT performance, including strategy delivery, budget, risk, compliance, people, operational health and key initiatives.
• Coordinate the planning disciplines needed to convert ODT strategic priorities into clear milestones, governance rhythms, reporting and measurable outcomes.
• Monitor ODT financial performance against plan, including P&L oversight, budget tracking and early escalation of risks, gaps or emerging pressure points.
• Coordinate the annual ODT business planning process, ensuring priorities, investment requests, capacity choices and trade‑offs are clearly framed for leadership decision‑making.
• Prepare high‑quality executive communications, papers, presentations, agendas and briefing packs that clearly position ODT priorities, progress, risks and value delivered.
• Coordinate Board, ELT, committee and policy governance processes for ODT, including planners, registers, due‑date tracking, submission readiness checks and follow‑through.
• Partner with Internal Communications and the COO to shape and implement the ODT communications strategy, including channels, messaging, achievement tracking and core business management artefacts.
• Design and maintain an ODT performance dashboard covering budget, delivery, people, risk, compliance and operational health.
• Establish objective performance indicators to measure ODT contribution, effectiveness and value across the firm.

Your Background And Experience

• Significant experience in a similar role obtained within a financial services or complex global organisation.
• Bachelor’s degree in business, finance, operations or related discipline required with post‑graduate financial qualifications highly regarded (CA, CPA, CIMA etc.)
• Demonstrated ability to operate with executive‑level stakeholders, providing anticipatory support and strategic coordination.
• Understanding of investment management operating environments and the role of Operations, Data & Technology in enabling investment outcomes.
• Proven experience in producing high‑quality executive reporting and communication packs.

Ready to invest in what matters?

With IFM, that includes your own career. Visit ifminvestors.com/careers to find out more.

IFM Investors is committed to promoting an inclusive culture where all employees are valued and recognised for their unique qualities, backgrounds, and perspectives. We champion all groups regardless of race, gender, religion, sexual orientation, age, disability, or family status. We are committed to providing individuals with disabilities reasonable adjustments to participate in the job application or interview process. Please contact us if you require specific support at any stage of the recruitment process at [e-mail]