Business Intelligence Developer

Victorian R&L Services Trust; City of Melbourne; On-site; AUD 103,000 - 120,000; Full time

Benefits offered by this job

Salary packaging

Fitness Passport

Professional development

Flexible working

Parental leave (16 weeks)

Job summary

VicRoads in Melbourne is seeking a skilled Business Intelligence Developer to design, develop and maintain Power BI dashboards and reports that drive data-informed decisions across operations and workforce planning.

You will transform trusted enterprise data into actionable insights, promote self-service analytics and help establish a single source of truth for operational performance reporting.

Qualifications

• Proven BI/data analytics experience with Power BI.
• Advanced Power BI skills including DAX, Power Query, data modelling and visualisation best practices.
• Strong analytical ability to translate data into practical business insights.
• Experience gathering and translating business requirements into reporting and performance measurement solutions.
• Excellent stakeholder engagement and communication skills.

Responsibilities

• Designing, developing and maintaining Power BI dashboards, reports and analytical products.
• Partnering with stakeholders to understand business challenges and translate requirements into meaningful reporting solutions.
• Applying best-practice data visualisation and storytelling techniques to communicate insights effectively.
• Driving adoption of self-service reporting and improving data literacy across the business.
• Supporting business improvement initiatives through performance reporting, benefit realisation and outcome measurement.
• Collaborating with Enterprise Data Platform teams to maximise the use of trusted data sources and reporting products.

Skills

Power BI

DAX

Power Query

Data modelling

Stakeholder engagement

SQL

Python

Microsoft Fabric

Self-service analytics

Education

Bachelor's degree in Data Analytics

Information Systems

Computer Science

Tools

Salesforce reporting

Power Apps

Power Automate

CRM reporting

Job description

At VicRoads the work you do has real impact. Our work connects people and communities. We keep Victorians moving safely and smoothly today and help them be ready for tomorrow. VicRoads empowers our people to learn and grow– focusing on impact and innovation. We reflect the diversity of Victoria and foster clever thinking to keep you and the community moving. VicRoads is progressing too. In August 2022, we started on a new chapter when the Victorian State Government partnered with Aware Super, Australian Retirement Trust, and Macquarie Asset Management to operate registration and licensing services on its behalf. We work collaboratively with the Victorian State Government to ensure we fulfill regulatory requirements, deliver State projects and safeguard customer data. The Victorian State Government retains sole responsibility for road access, infrastructure and safety.

Annual salary range: $103,124 - $120,000 plus super

Employment type: Permanent, full-time

Usual work location: Melbourne CBD

About the opportunity

We are seeking a talented Business Intelligence Developer to join our Customer Service Planning team. In this role, you will be responsible for enabling data-driven decision making through the design, development and continuous improvement of business intelligence solutions, reports and self-service analytical tools. Working closely with operational leaders and stakeholders, you will transform trusted enterprise data into meaningful insights that support operational performance, workforce planning, customer outcomes and strategic objectives. You will play a key role in developing impactful Power BI dashboards and reporting solutions, promoting self-service analytics, and helping establish a single source of truth for operational performance reporting.

Key responsibilities

• Designing, developing and maintaining Power BI dashboards, reports and analytical products.
• Partnering with stakeholders to understand business challenges and translate requirements into meaningful reporting solutions.
• Applying best-practice data visualisation and storytelling techniques to communicate insights effectively.
• Driving adoption of self-service reporting and improving data literacy across the business.
• Supporting business improvement initiatives through performance reporting, benefit realisation and outcome measurement.
• Collaborating with Enterprise Data Platform teams to maximise the use of trusted data sources and reporting products.

About you

• Demonstrated experience in Business Intelligence, Data Analytics or Power BI development.
• Advanced Power BI skills, including DAX, Power Query, data modelling and visualisation best practices.
• Strong analytical capability with the ability to translate complex data into practical business insights.
• Experience gathering and translating business requirements into reporting and performance measurement solutions.
• Excellent stakeholder engagement and communication skills, with the ability to explain technical concepts to non-technical audiences.
• Experience developing KPI frameworks, operational reporting solutions and performance dashboards.
• Relevant tertiary qualifications in Data Analytics, Information Systems, Computer Science, Business or a related discipline, or equivalent practical experience.
• Highly regarded experience includes: Customer service, workforce planning or operational performance environments.
• Salesforce reporting solutions.
• Microsoft Power Platform technologies including Power Apps and Power Automate.
• SQL, Python, Microsoft Fabric or other modern analytics technologies.
• Supporting business transformation, continuous improvement and benefits realisation initiatives.

Our culture

Innovation powers progress, but it doesn’t come without support. To attract, retain, and develop talented people, we reward initiative and ingenuity, foster collaboration, and offer dynamic career development. At VicRoads, we embrace diversity and inclusion and we’re proud our workforce reflects the community we work for.

What we offer

• Salary packaging
• Fitness Passport & discounts to hundreds of retailers
• Opportunities for professional and personal development
• Flexible working arrangements and family-friendly practices, including 16 weeks paid parental leave

We encourage applications from people of all genders, backgrounds and communities.

VicRoads is required to evidence your right to work in Australia and may ask for your consent to check records maintained by the Department of Immigration and Border Protection as well as records maintained by Victoria Police and VicRoads as part of the selection process. Information provided to VicRoads will be treated in the strictest confidence. Please note that due to legal requirements you must be predominantly located in Australia and for certain roles, predominantly located in Melbourne or Victoria.

Applications close 11.59pm Thursday 24 September 2026.

For a copy of the Position Description please [e-mail]. Unfortunately, applications cannot be accepted via this email.

VicRoads Registration and Licensing Services (RLS) is on a pivotal transformation journey, with a dedicated focus on placing customers at the heart of everything we do. We’re committed to modernising our operations and expanding our service offerings to meet customer needs. At the core of our business, we manage the essential services of vehicle registration and licensing and our goal is to simplify interactions with VicRoads RLS, making our services more accessible and user-friendly. We’re also expanding our custom plate offerings and developing value-added products and services for those using and supporting our road networks. In August 2022 VicRoads embarked on a new chapter when the Victorian State Government partnered with Aware Super, Australian Retirement Trust, and Macquarie to operate and modernise registration and licensing services on its behalf. The joint venture is a 40-year partnership where the Government retains ownership of VicRoads, and continues to control regulation, policy, data, and privacy provisions for VicRoads Registration and Licensing. The Government sets pricing and collects the revenue for essential registration and licensing fees, whilst also maintaining its roads and safety responsibilities. Our organisational values steer our actions, decisions, and behaviours as we progress on our path of transformation - innovating to keep Victorians moving.