Business Intelligence Consultant

Volkswagen Financial Services Australia Pty Limited; Canterbury-Bankstown; On-site; AUD 110,000 - 150,000; Full time

Job summary

Volkswagen Financial Services Australia Pty Limited is seeking a Business Intelligence Consultant to deliver data-driven insights across VWFS divisions in NSW. The role focuses on data warehouse consolidation, process automation, and KPI reporting to support strategic decision-making.

You will collaborate with internal and external stakeholders, design new reports, and ensure data governance and compliance while driving innovative analytics across the business.

Qualifications

• Tertiary degree in data analytics, BI, information systems, business, commerce, or related field.
• Proven experience in business intelligence, data warehousing and reporting.
• Strong proficiency in SQL, Power BI and Excel.
• Excellent communication and stakeholder engagement skills.
• Experience with process automation and system integration is highly desirable.

Responsibilities

• Data Warehouse & Process Automation: consolidate data sources, maintain data health, automate BAU processes (minimal manual effort).
• Reporting & KPI Development: design/tracking reports and KPIs, train users, drive adoption.
• Data Analysis & Innovation: ensure data meets stakeholders' needs, automate collection where possible, explore innovative data use.
• Strategic Planning & Future Readiness: assess current/future data/reporting needs, research best practices and opportunities.
• Project Support & SME Engagement: act as SME for VWFS Projects team, support cross-functional tool deployments.

Skills

Excellent communication

Stakeholder engagement

Analytical thinking

Data-driven insights

Education

Tertiary degree in Data Analytics / BI / IS / Business / Commerce

Tools

SQL

Power BI

Excel

Job description

Volkswagen Financial Services Australia Pty Limited – Chullora NSW

Volkswagen Financial Services Australia is a leading provider of competitive finance and insurance products to over 1200 retailers across Australia representing automotive brands within the Volkswagen Group including: Audi, ŠKODA, Bentley, Porsche, Ducati and Lamborghini and outside the Volkswagen Group - Jaguar and Land Rover. Nobody does finance better than our team of experts ensuring a positive customer experience at all times.

We believe our employees are key to our success and offer career advancement to grow your career across various divisions. Our people are recognised for their achievements and we have a team culture led by empathetic managers. Our EVP is testament to our continued commitment to retaining our staff and providing a fulfilling experience during their journey with Volkswagen Financial Services Australia. Our core value is integrity and we seek like-minded individuals to join our thriving business.

The Business Intelligence Consultant (6-month Fixed Term Contract) is responsible for delivering data-driven insights and strategic solutions across all departments of Volkswagen Financial Services. This role works closely with internal and external stakeholders to consolidate data sources, enhance reporting capabilities, and support business decision-making through robust analytics and technology-driven tools.

What you’ll do:

Data Warehouse & Process Automation:

• Assist in consolidating a single source of truth within the data warehouse, integrating all VWFS departments, with a focus on operations.
• Enhance and maintain the health and integrity of data within the warehouse.
• Develop and maintain automated BAU processes, reducing manual effort to a minimum of 3 days per month.
• Improve existing data collection, storage, and analysis processes.

Reporting & KPI Development:

• Design and implement new reports and KPIs to support business performance tracking.
• Communicate new reporting initiatives to relevant users and provide training to ensure effective adoption.
• Support deployment of solutions through handover and stakeholder engagement, including triage and follow-up to improve usage.

Data Analysis & Innovation:

• Ensure data meets the evolving needs of internal customers and stakeholders.
• Develop innovative approaches to leverage collected data for strategic insights.
• Automate data collection processes wherever possible.
• Maintain strong relationships with internal and external stakeholders to drive collaborative solutions.
• Ensure compliance with data governance, regulatory standards, and best practices.

Strategic Planning & Future Readiness:

• Analyse current and future data/reporting needs of the business.
• Research global and cross-industry data capture and reporting practices to identify opportunities for innovation.
• Recommend enhancements to data capture and analysis processes to future-proof the business.

Project Support & SME Engagement:

• Act as a subject matter expert (SME) in support of the VWFS Projects team.
• Participate in cross-functional initiatives to implement new tools and solutions that align with business strategy.

The successful applicant:

• Tertiary degree in Data Analytics, Business Intelligence, Information Systems, Business, Commerce or a related field.
• Proven experience in business intelligence, data warehousing, and reporting.
• Strong proficiency in SQL, Power BI, Excel, and other data visualisation tools.
• Excellent communication and stakeholder engagement skills.
• Ability to translate complex data into actionable business insights.
• Experience with process automation and system integration is highly desirable.
• Knowledge of data governance and compliance standards.

Are you Driven by More?

• When you join Volkswagen Financial Services Australia you become part of a professional and dynamic team structure that is the foundation for the company's current and future success. You will also be offered a competitive salary, the chance to contribute to our success and the opportunity to grow your career within a global brand.

Volkswagen Financial Services Australia is an equal opportunity employer in each jurisdiction that it operates. We encourage and value applications from all diverse perspectives, experience and backgrounds.

To support our desire to create a local talent pipeline, this role is only available for individuals who have permanent work rights in Australia.

Successful applicants will be required to complete background checks through our external provider as a condition of employment.