Business Development Partner - Sydney, NSW

Flight Centre Travel Group; Sydney; On-site; AUD 90,000 - 140,000; Full time

Job summary

Envoyage, part of Flight Centre Travel Group, seeks a Business Development Partner to drive new business across its network. The role prioritises new business acquisition (70%), sales process (20%), and support/stick rate (10%), with clear performance metrics.

You will build networks with independent travel agencies, leverage marketing for leads, and use Salesforce to manage opportunities and activity.

Qualifications

• Minimum 3 years in a BDM role within travel industry.
• Proven track record of meeting sales targets.
• Experience with Salesforce or similar CRM.
• Understanding of travel agency processes.

Responsibilities

• Build networks for opportunity and acquisition through multi-level relationships with key suppliers and independent travel agencies.
• Collaborate with marketing to assist with new lead generation.
• Utilise Salesforce to record customer activity and manage opportunities.
• Qualify customer needs, identify gaps and provide tailored solutions.
• Understand market trends, competitor product offerings and Envoyage differentiators.
• Present products and services to maximise travel spend, stick rate and profitability.
• Ensure brand standards, CVP’s and market proposition is clear and compelling.
• Negotiate mutually agreeable outcomes whilst optimising margin and profitability.
• Guide the customer through the transition phase and provide support resources.

Skills

BDM experience

Sales targets

CRM familiarity

Tools

Salesforce

Job description

About The Company

Envoyage is a global network of experienced, entrepreneurial travel advisors and agencies across the world. As part of Flight Centre Travel Group, we’ve got the breadth, reach and expertise to equip travel businesses with everything needed to succeed. We know that just as every trip is unique, so is every travel business. This is why we’ve created Envoyage with travel advisors in mind. Our goal is to be the home and the heart of the travel industry for the independent world and to build an unparalleled offering you can tap into as much or as little as you need to succeed, grow and thrive.

About The Company

Envoyage is a global network of experienced, entrepreneurial travel advisors and agencies across the world. As part of Flight Centre Travel Group, we’ve got the breadth, reach and expertise to equip travel businesses with everything needed to succeed. We know that just as every trip is unique, so is every travel business. This is why we’ve created Envoyage with travel advisors in mind. Our goal is to be the home and the heart of the travel industry for the independent world and to build an unparalleled offering you can tap into as much or as little as you need to succeed, grow and thrive.

Visit the Envoyage Website https://join.envoyage.com/au/home

About The Opportunity

We are looking for a Business Development Partner (BDP) to drive new business sales across the Envoyage Network. The ideal candidate will implement strategies and cultivate relationships with key decision makers to create new sales opportunities through various channels such as networking, customer profiling and local marketing/events.

This role focuses on new business acquisition (70%), sales process (20%), and support and stick rate (10%), with clear performance metrics for each objective.

Key Responsibilities

• Build and leverage networks for opportunity and acquisition through multi-level relationships with key suppliers and industry bodies, internally within FCTG and from existing agencies
• Work with marketing team to assist with new lead generation
• Utilise Salesforce to record customer activity and management of opportunities
• Qualify customer needs, identify gaps and provide tailored solutions
• Understand market trends, competitor product offerings and Envoyage differentiators
• Present products and services in a compelling way to maximise travel spend, stick rate and profitability
• Ensure brand standards, CVP’s and market proposition is clear and compelling
• Negotiate mutually agreeable outcomes whilst optimising margin and profitability
• Guide the customer through the transition phase and provide support resources

Experience & Qualifications

• Minimum 3 years in a BDM role within the travel industry, resulting in established strong relationships with independent travel agencies
• Consistent high performance in relation to reaching sales targets
• Experience with Salesforce or similar CRM
• Understanding of Travel Agency processes, and the travel supplier landscape

What You'll Enjoy

• Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry -Flight Centre Travel Group Australia is proud to be a certifiedGreat Place To Work® Australia New Zealand Pty Ltd
• Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability
• Development:Individualised Learning & Development pathway options
• Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages
• Exclusive Staff Discounts:Accessible via our employee-only portal with 350+ of Australia’s leading retailers,health and wellness discounts, financial planning advice, employee share plan and more
• Travel Discounts:Including family and friends - flights, hotels, tours, cruises, travel insurance and more
• Brightness of Future:Career opportunities in a network of brands and businesses across theglobe -we promote from within
• Corporate Health Discounts:Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
• Mental Health:Support and Employee Assistance Program for staff and family
• Social:Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026)
• Giving Back:Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
• Sustainability:The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment