Business Development Manager - Aftersales and service

Brunel; Sydney; On-site; AUD 110,000 - 160,000; Full time

Benefits offered by this job

Global reach

Exposure to major industrial customers

Growth opportunities

Job summary

Brunel in Sydney seeks a results-driven Business Development professional to drive new account acquisition in the industrial and manufacturing sectors, while managing and expanding existing key accounts.

The role emphasizes a hunter mentality to secure service, maintenance and aftermarket opportunities, building strong customer relationships and collaborating with internal service, sales and technical teams.

Qualifications

• Proven experience in business development, sales or account management.
• Hunter mentality and demonstrated success winning new customers.
• Experience selling aftermarket, service, maintenance, spare parts or technical solutions.
• Experience within industrial equipment, engineering, manufacturing, mining, energy or a similar environment.
• Strong commercial, negotiation and relationship-building skills.
• Excellent communication and stakeholder management skills.
• Ability to identify customer needs and translate them into commercial opportunities.
• Strong organisational and analytical skills.
• A self-motivated approach with the ability to work autonomously.
• Willingness to travel as required.

Responsibilities

• Identifying and winning new service, maintenance and aftermarket opportunities
• Developing new customers and expanding existing key accounts
• Converting customers to longer-term service and maintenance agreements
• Identifying opportunities for additional service work, spare parts and aftermarket solutions
• Understanding customer requirements and developing appropriate commercial solutions
• Building strong relationships with key customers and stakeholders
• Working closely with internal service, sales and technical teams
• Monitoring market activity and identifying new business opportunities
• Supporting customer satisfaction and retention
• Managing opportunities through the sales cycle from identification through to close

Skills

Hunter mindset

Negotiation

Relationship building

Communication

Analytical skills

Self-motivated

Autonomy

Willing to travel

Job description

This is a Business Development role, with approximately 70% of the focus on developing new accounts across the industrial and manufacturing sectors, and the remaining 30% focused on managing existing accounts.

Our client is a global engineering and industrial technology organisation providing equipment, service and aftermarket solutions to customers across a range of industrial sectors.

Description

• Identifying and winning new service, maintenance and aftermarket opportunities


• Developing new customers and expanding existing key accounts


• Converting customers to longer-term service and maintenance agreements


• Identifying opportunities for additional service work, spare parts and aftermarket solutions


• Understanding customer requirements and developing appropriate commercial solutions


• Building strong relationships with key customers and stakeholders


• Working closely with internal service, sales and technical teams


• Monitoring market activity and identifying new business opportunities


• Supporting customer satisfaction and retention


• Managing opportunities through the sales cycle from identification through to close

Profile

• Proven experience in business development, sales or account management


• A strong hunter mentality and demonstrated success winning new customers


• Experience selling aftermarket, service, maintenance, spare parts or technical solutions


• Experience within industrial equipment, engineering, manufacturing, mining, energy or a similar environment


• Strong commercial, negotiation and relationship-building skills


• Excellent communication and stakeholder management skills


• Ability to identify customer needs and translate them into commercial opportunities


• Strong organisational and analytical skills


• A self-motivated approach with the ability to work autonomously


• Willingness to travel as required

Job Offer

• Global engineering and industrial technology organisation


• Strong focus on new business development and revenue growth


• Opportunity to grow an established aftermarket customer base


• Exposure to major industrial customers and technical solutions


• Strong internal technical and service support