Business Development Manager

O'Brien Glass Industries Limited; Sydney; On-site; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Brand recognition

Growth potential

Major fleet customers

Competitive salary package

Cross-functional collaboration

Job summary

O'Brien Glass Industries Limited is seeking a National Business Development Manager - Commercial Vehicles on a 12-month fixed-term contract to lead the growth of a national portfolio. You will manage the full lifecycle from identifying opportunities to contract negotiations, with a focus on large B2B relationships and revenue growth.

Reporting to the Head of Commercial Partnerships, this role demands strategic thinking, hands-on execution, and collaboration with senior leaders across functions

Qualifications

• You'll be a commercially astute business development professional with strong experience managing large customer relationships and driving revenue growth.
• You'll bring: 10+ years' experience in Business Development, Sales, or Account Management.
• Experience working with large B2B customers and commercial contracts.
• Strong negotiation and stakeholder management skills.

Responsibilities

• Develop and execute the national sales strategy for the Commercial Vehicles portfolio.
• Identify, pursue, and convert new business opportunities.
• Lead tenders, proposals, and commercial negotiations.
• Manage pipeline, forecasting, revenue, and margin performance.
• Build and maintain strong relationships with key customers and industry stakeholders.
• Act as the primary commercial contact for national accounts.

Skills

Business Development

Sales

Account Management

Negotiation

Stakeholder Management

Relationship Building

Job description

Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity.

Drive national growth with one of Australia's most trusted brands O'Brien is Australia's leading provider of automotive glass repair and replacement services, supporting over 400,000 customers annually. We're looking for an experienced National Business Development Manager - Commercial Vehicles to join our team on a 12-month fixed-term contract and lead the growth of a key national portfolio. This is an opportunity to take ownership of strategic customer relationships, drive commercial outcomes, and make a lasting impact across a national business.

What's in it for you?

• Join a trusted and iconic Australian brand
• Lead a national commercial portfolio with significant growth potential
• Work with major fleet and commercial vehicle customers
• Influence strategy and deliver meaningful business outcomes
• Collaborate with senior leaders and cross-functional teams
• Competitive salary package and tools of trade

About the Role

Reporting to the Head of Commercial Partnerships, you'll be responsible for managing and growing O'Brien's Commercial Vehicles portfolio across Australia. You'll oversee the full commercial lifecycle, from identifying and securing new opportunities through to contract negotiations, account management, and ongoing customer growth. This role combines strategic thinking with hands‑on execution and will suit someone who enjoys building relationships, solving customer challenges, and driving commercial performance.

Key Responsibilities

• Business Development & Growth
  • Develop and execute the national sales strategy for the Commercial Vehicles portfolio
  • Identify, pursue, and convert new business opportunities
  • Lead tenders, proposals, and commercial negotiations
  • Manage pipeline, forecasting, revenue, and margin performance
• Key Account Management
  • Build and maintain strong relationships with key customers and industry stakeholders
  • Act as the primary commercial contact for national accounts
  • Conduct regular customer reviews and business performance discussions
  • Resolve customer issues and escalations effectively
• Commercial Management
  • Negotiate and manage commercial agreements
  • Develop pricing, service levels, KPIs, and contract frameworks
  • Protect commercial performance and manage risk
  • Work closely with operational teams to ensure successful delivery
• Performance & Reporting
  • Analyse account performance and identify growth opportunities
  • Provide commercial insights and recommendations
  • Monitor customer trends, market activity, and business performance

About You

• You'll be a commercially astute business development professional with strong experience managing large customer relationships and driving revenue growth.
• You'll bring: 10+ years' experience in Business Development, Sales, or Account Management
• Experience working with large B2B customers and commercial contracts
• Strong negotiation and stakeholder management skills
• A proven track record of delivering sales growth and commercial outcomes
• Excellent communication and relationship‑building abilities
• The ability to influence stakeholders across all levels of the business
• Nice to Have
  • Experience within the automotive, fleet, transport, trade, or service industries
  • Relevant tertiary qualifications
  • Experience managing national customer portfolios

Why O'Brien?

At O'Brien, our people are at the heart of everything we do. We combine the strength of an iconic Australian brand with a culture focused on innovation, collaboration, and customer excellence. If you're looking for a high-impact opportunity where you can contribute immediately and drive meaningful commercial outcomes, we'd love to hear from you.

Founded in February 1924 by Frank G. O'Brien on Allen Street, Waterloo, O'Brien began as a silvering business with a strong commitment to customer satisfaction and employee well‑being. Over the years, we’ve grown to become Australia’s leading vehicle glass repair and replacement company. Today, O'Brien operates nationwide, offering a wide range of automotive care products and services to both retail and wholesale customers. Each year, we serve over 360,000 motorists, 24 hours a day, 7 days a week, 365 days a year.

Our expertise extends beyond vehicles – since 1924, O'Brien has also been a trusted provider of quality glass products and services for Australian homes and businesses. Our tailored glazing solutions are designed to meet the unique needs of every customer. In 2018 O'Brien and Laser & Electrical Plumbing untied their expertise, giving rise to O'Brien Plumbing and Electrical enabling O'Brien to offer a complete range of a complete range of products and services across Australia. O'Brien is also part of Belron®, a global leader in vehicle glass repair, replacement, and recalibration, operating in over 40 countries across 6 continents. At O'Brien, we put our customer at the heart of everything we do, maintaining a continual focus on Making a Difference with Real Care to our customers and employees.