Business Development Manager

Toll Group; City of Melbourne; On-site; AUD 110,000 - 170,000; Full time

Job summary

Toll Group is seeking an experienced Business Development Manager to join our Melbourne and Brisbane teams. You will drive growth by identifying target clients, building long-term relationships and delivering Toll’s broad range of logistics solutions.

You will collaborate with regional managers, utilize market insights and develop a balanced product mix across Ocean, Air and other services to win profitable business. Toll values curiosity, inclusivity and a proactive approach to progress.

Qualifications

• Proven success in global forwarding sales and building end-to-end client relationships.
• Ability to identify client needs and provide effective logistics solutions.
• Strong commercial awareness and capability to differentiate Toll’s offerings in the market.

Responsibilities

• Identify target clients using market insights and demographics.
• Build and maintain long-term client relationships to fill the pipeline.
• Collaborate with State Business Development Manager to stay ahead of market trends.
• Develop a balanced product mix across Ocean, Air, and other Toll services.
• Convert opportunities into profitable business through regular client visits.

Skills

Global forwarding sales

Market insights

Client engagement

Negotiation

Commercial acumen

Job description

About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post - www.tollgroup.com

Play a vital role in enabling sustainable, global supply chains with Global Forwarding, Australia and New Zealand. With ongoing job security, enjoy working in a stable and safe environment, where we can be curious and inspired to try new things as we put customers at the centre of everything we do. As a recognised global brand with long-term success, we're passionate about progress. That means adapting to change and transforming how our customers experience world-class freight forwarding solutions. In an open and inclusive culture, we share our ideas with approachable leaders who clearly communicate our ambitions. Our contribution is recognised with flexibility for balance and opportunities to learn, grow and progress. And we're always looking out for each other's wellbeing. We take pride in rising to any challenge to deliver what matters. Like thriving on diverse, challenging, even unordinary projects, while being supported by friendly and positive teamwork.

About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post - www.tollgroup.com

Play a vital role in enabling sustainable, global supply chains with Global Forwarding, Australia and New Zealand. With ongoing job security, enjoy working in a stable and safe environment, where we can be curious and inspired to try new things as we put customers at the centre of everything we do. As a recognised global brand with long-term success, we're passionate about progress. That means adapting to change and transforming how our customers experience world-class freight forwarding solutions. In an open and inclusive culture, we share our ideas with approachable leaders who clearly communicate our ambitions. Our contribution is recognised with flexibility for balance and opportunities to learn, grow and progress. And we're always looking out for each other's wellbeing. We take pride in rising to any challenge to deliver what matters. Like thriving on diverse, challenging, even unordinary projects, while being supported by friendly and positive teamwork.

The Role

We are looking for an experienced Business Development Manager to join our team in Melbourne and Brisbane teams.

Apply your strategic thinking. Share your passion for our reputation, values, and positive team culture. Fill our pipeline by building positive long-term relationships.

As the Business Development Manager, you will:

• Client Insights: Identify target clients using key demographics and market insights.
• Market Feedback: Provide valuable market feedback to ensure fair pricing and service offerings.
• Regular Meetings: Collaborate with the State Business Development Manager to stay ahead of market trends.
• Market Understanding: Understand other companies' strengths, weaknesses, and market positioning.
• Client Engagement: Ensure regular client visits and convert opportunities into profitable business.
• Product Development: Develop a balanced product mix across Ocean, Air, and other services.

About you

To be successful in this role, you will need:

• Proven success in global forwarding sales with a strong understanding of the sales process.
• In-depth knowledge of global forwarding operations, other companies, and market trends.
• Ability to identify client needs and provide effective solutions.
• Strong commercial awareness and ability to differentiate our offerings in the marketplace.
• Extensive network of industry contacts and excellent knowledge of trade lanes and customs procedures.
• Strong numerical and problem-solving abilities to support decision-making.

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don't meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you're interested in this role but your past experience doesn't align perfectly then please talk to us - you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

To find out more about us visit www.careers.tollgroup.com