Business Development Executive - Hospitality Technology (Pubs & Clubs)

Tyro Payments Limited; Australia; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work model (3 days in office)

Career development

18 weeks parental leave

Volunteering day

Birthday leave

Wellness initiatives

Novated leasing

Job summary

Tyro Payments Limited, a leading Australian fintech, is seeking a Business Development Executive to drive growth across pubs, clubs and hospitality venues. You’ll identify opportunities, build strong owner/operator relationships, and deliver innovative payment and business solutions tailored to venues.

You’ll join a fast-paced, collaborative Sales team with a strong focus on results, market insight and customer satisfaction. Hybrid work options and career development are available in Australia.

Qualifications

• 2+ years of proven success in B2B sales, preferably fintech or technology to hospitality venues.
• Strong understanding of technology products and ability to explain complex concepts simply.
• Excellent communication, negotiation, and interpersonal skills.
• Capable of independent work, prioritising tasks, and meeting deadlines in a fast-paced environment.

Responsibilities

• Prospecting: identify and qualify leads via cold calling, email outreach, events and social platforms.
• Lead pipeline: maintain a robust funnel to drive continuous growth.
• Client relationships: build and nurture accounts, understand needs and objectives.
• Strategy: help develop sales strategies and craft compelling value propositions.
• Proposals: prepare quotes and proposals; negotiate terms to close deals.
• Cross‑functional: collaborate with product, marketing and support teams; share market feedback.
• Market research: analyse trends and opportunities within pubs, clubs and hospitality sectors.

Skills

B2B sales

Fintech knowledge

CRM proficiency

Relationship building

Negotiation

Tools

CRM software

Job description

Why Tyro?

At Tyro, we’re into business big time. Through our integrated payments, banking and lending solutions, we’re here to ensure nothing stands in the way of Australian business success. With over 21 years' experience under our belt, we know what it takes to build something great, which is why we combine the best people, technology, and partners to deliver simplified payments and seamless business banking to our customers. We’re proud to power more than 76,000 merchants across Australia and to work with almost 800 partners to create seamless experiences for hospitality, retail, services and health providers.

It starts with You.

Just like our customers, we’re obsessed with the success of our people. So, when you come onboard, we’ll give you all the support you need to do your best work. Our close to 600 Tyros are a highly collaborative team, so you’ll get to work with smart, motivated and friendly people across Tyro. We are fast paced and innovative and strive to live our values everyday – commit to greatness, stay hungry, wow the customer, be good and win together! We are big enough for you to have opportunities to have a career at Tyro and small enough that you can have a real impact. As we continue our mission to shake things up and make payments the easiest part of doing business, you’ll have the opportunity to learn new skills with hands‑on experience, further your career, and help unleash the potential of our customers, one payment at a time.

Step inside life at Tyro here.

About the role

We’re looking for a Business Development Executive who understands this market and can build on an established network across the sector. As a Business Development Executive, you'll play a key role in driving growth and making a real impact within our Sales team by helping pubs, clubs and hospitality venues across Australia streamline how they do business.

This is a high-energy, commercially driven role where you'll identify new opportunities, build strong relationships with venue owners and operators, and grow Tyro's presence across the pubs and clubs sector. You'll combine your sales instincts, industry knowledge and relationship‑building skills to win new business, understand each venue's unique needs, and deliver innovative payment and business solutions that help them operate more efficiently and provide a great customer experience.

What you'll do

Prospecting & Lead Generation

• Identify and qualify leads through various channels including cold calling, email outreach, networking events, and social media platforms.
• Develop and maintain a robust pipeline of qualified leads to ensure continuous business growth.

Client Relationship Management

• Build and nurture strong relationships with clients, understanding their needs, challenges, and objectives.
• Act as a trusted advisor to clients, offering tailored solutions and providing exceptional customer service to drive satisfaction and retention.

Sales Strategy Development

• Collaborate with the sales team and other stakeholders to develop effective sales strategies and tactics.
• Create compelling value propositions and sales pitches to effectively communicate the benefits of the company's products and services to potential clients.

Proposal Development & Negotiation

• Prepare and present proposals, quotes, and presentations to prospective clients.
• Negotiate terms and pricing to close deals while maximising profitability and maintaining client satisfaction.

Cross-functional Collaboration

• Work closely with internal teams such as product development, marketing, and customer support to ensure alignment and support in achieving sales objectives.
• Provide feedback from clients and market insights to inform product development and marketing strategies.

Market Research & Analysis

• Conduct thorough market research to identify potential clients, market trends, and competitive landscape.
• Analyse market data to uncover new opportunities and market segments for the company's tech products.

What you'll bring

• 2+ years' proven track record of success in B2B sales, preferably in fintech or technology, including experience selling payment, technology or business solutions to pubs, clubs and hospitality venues.
• Strong understanding of technology products and services, with the ability to effectively communicate technical concepts to non-technical audiences.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently, prioritise tasks, and meet deadlines in a fast-paced environment.
• Proficiency in CRM software and other sales tools.
• Willingness to travel as needed.

Attributes:

• Results-oriented with a focus on exceeding sales targets and driving revenue growth.
• Strategic thinker with the ability to identify and capitalise on market opportunities.
• Self-motivated and proactive with a strong sense of initiative.
• Adaptability and resilience in the face of challenges.
• Collaborative team player with strong relationship-building skills.

What’s in it for you?

We’ve worked hard to create an environment that’s big on diversity, inclusion, and flexibility, and one that suits the changing needs of team members across Australia. Here are just some of the things Tyros tell us they love about working here.

You’ll also receive:

• A mix of in-office and remote working (3 days in the office)
• Learning and career development opportunities
• 18 weeks paid primary carers leave
• 12 weeks paid secondary carers leave
• Annual team-based volunteer day
• Birthday Leave
• Power Up Day (Additional day of leave)
• Weekly team social events, snacks, craft beer and wine, ping pong and video games
• Taco Tuesdays
• Mental health and wellness initiatives
• Novated leasing

Tyro is committed to a diverse, inclusive workplace where everyone thrives. We welcome applicants of all backgrounds and are an equal opportunity employer. If you need accommodations or adjustments at any stage of the recruitment process, simply inform our Talent team during your conversation with them.

Still with us?

If you’ve got this far, then you might just be a great fit for us. Don’t tick all the boxes above? That’s ok, apply anyway and our Talent team will review your profile - you might be a fit for future roles.

#LI-Hybrid