Business Analyst - (USI) Project

FIRST PEOPLE Recruitment Solutions; Canberra; On-site; AUD 90,000 - 120,000; Full time

Job summary

The Department of Education in Canberra seeks an experienced Business Analyst to join the Schools USI project. You will link policy objectives with business processes, technology solutions and stakeholder needs, turning policy intent into clear, actionable requirements for implementation.

This is a 12-month contract starting January 2027, offering the opportunity to influence policy-driven improvements across education services and IT-enabled systems through robust BRDs, user stories and policy

Qualifications

• Demonstrated experience in policy analysis, business analysis and process improvement.
• Demonstrated experience working in an education and training portfolio.
• Ability to translate policy objectives into practical business and technology requirements.
• Strong stakeholder engagement, consultation and facilitation skills.
• Experience developing business requirements, process maps, user stories and policy documentation.
• Sound analytical and problem-solving skills, including assessing risks, impacts and implementation considerations.
• Excellent written and verbal communication skills, including briefs, reports and recommendations.

Responsibilities

• Analyse existing policies, regulations and frameworks to assess their impact on business operations.
• Identify gaps, inefficiencies and risks in how current policies are implemented.
• Develop and refine policy documents, business rules and compliance guidelines.
• Ensure policy recommendations align with legislative requirements and industry best practice.
• Document and analyse business processes to understand how policies work in practice.
• Collaborate with business units to identify policy-driven process improvements.
• Develop process models and workflows to support policy changes.
• Translate policy objectives into functional and non-functional business requirements.
• Prepare clear documentation, including BRDs, user stories and policy impact assessments.
• Assist IT teams in interpreting policy requirements for system implementation.

Skills

Policy analysis

Business analysis

Process improvement

Education portfolio

Stakeholder engagement

Requirements gathering

Process mapping

User stories

Policy documentation

Analytical thinking

Communication skills

Job description

First People Recruitment Solutions - Canberra ACT

The Department of Education is responsible for national policies and programs that help Australians get quality education, from early childhood through school to higher education and research. The department works with states and territories, schools, education providers and the wider community to improve outcomes for all learners.

The Schools USI project is a national initiative to give every school student a Unique Student Identifier. The USI will help governments and the education sector understand student pathways and outcomes, and will support better planning, policy and decisions.

About the Role

The department is looking for an experienced Business Analyst to join the Schools USI project. You will connect the project's policy objectives with business processes, technology solutions and stakeholder needs, and turn policy intent into clear, practical requirements for implementation.

This 12-month contract starts in January 2027.

Key Duties

• Analyse existing policies, regulations and frameworks to assess their impact on business operations


• Identify gaps, inefficiencies and risks in how current policies are implemented


• Develop and refine policy documents, business rules and compliance guidelines


• Make sure policy recommendations align with legislative requirements and industry best practice


• Document and analyse business processes to understand how policies work in practice


• Work with business units to find areas for policy-driven process improvement


• Develop process models and workflows to support policy changes


• Translate policy objectives into functional and non-functional business requirements


• Prepare clear documentation, including business requirements documents (BRDs), user stories and policy impact assessments


• Help IT teams interpret policy requirements for system implementation

Key Skills and Capabilities

• Demonstrated experience in policy analysis, business analysis and process improvement


• Demonstrated experience working in an education and training portfolio


• Ability to translate policy objectives into practical business and technology requirements


• Strong stakeholder engagement, consultation and facilitation skills


• Experience developing business requirements, process maps, user stories and policy documentation


• Sound analytical and problem-solving skills, including the ability to assess risks, impacts and implementation considerations


• Excellent written and verbal communication skills, including preparing briefs, reports and recommendations