Business Analyst - PeopleConnect

Western Health; Melbourne; On-site; AUD 90,000 - 100,000; Part time

Benefits offered by this job

Flexible work options

Wellbeing programs

Scholarships and grants

Job summary

Western Health in Melbourne is seeking a Business Analyst to bridge HR and technology during Phase 2 of Project PeopleConnect. You will transform employee experiences, define future-state HR processes, and ensure system quality through hands-on testing for a 13,000+ workforce.

You will work with HR, operations, and external partners, translating needs into clear requirements and supporting training and change management. A strong background in HR systems and health sector exposure is valued.

Qualifications

• 3+ years HR experience in core HR functions including Rostering, Payroll, HR systems.
• Solid understanding of enterprise integrations, interfaces, APIs, and data flows.
• Hands-on experience in process mapping, drafting test scripts, supporting UAT, and delivering training.
• Excellent stakeholder management and ability to translate complex system capabilities into simple language.
• Background as a Business Analyst or project management experience, or health/public sector exposure is valued.

Responsibilities

• Map and design efficient future-state HR and workforce management processes.
• Translate operational business needs into clear functional and technical requirements for vendors and implementation teams.
• Develop, execute, and review quality test scripts for functional, integration, regression, and UAT.
• Collaborate with project leadership, implementation partners, and external health networks to deliver the cloud-based rostering solution.
• Champion change and project delivery by reporting risks, creating updates, and supporting training and post-go-live care.

Skills

HR experience

Integration

Process mapping

UAT testing

Stakeholder management

BA/project management background

Job description

• Employment Type: Full-Time or Part-Time (0.8 FTE), Fixed Term (18 months)
• Salary: Admin Grade 4 (+ over award, commensurate with experience - up to $90K to $100K total) + Salary Packaging + 12% Superannuation

About the role:

Western Health is embarking on Phase 2 of Project PeopleConnect, our major initiative to deliver a fully integrated Human Resources Information System (HRIS). Following the successful launch of our core HR platforms, we are introducing two cutting-edge workforce systems: an HR Service Management (HRSM) platform and a cloud-based rostering, time, and attendance solution (RosterHub).

As our new Business Analyst, you will play a critical role in transforming our employee experience. Reporting to the Test and Quality Manager, you will act as the vital bridge between HR, operational teams, and our external technology partners. This is an impactful opportunity to shape future‑state processes, ensure system quality through hands‑on testing, and support a workforce of over 13,000 employees.

Key responsibilities:

• Map and design efficient future‑state HR and workforce management processes.
• Translate operational business needs into clear functional and technical requirements for vendors and implementation teams.
• Develop, execute, and review quality test scripts for functional, integration, regression, and user acceptance testing (UAT).
• Collaborate closely with project leadership, implementation partners, and external health networks to deliver the new cloud‑based rostering solution.
• Champion change and project delivery by reporting risks, creating communication updates, and supporting stakeholder training and post‑go‑live care.

About you:

• Proven HR experience: You bring 3+ years of working background within core human resources functions including Rostering, Payroll, HR systems.
• Integration knowledge: You possess a solid understanding of enterprise integrations, interfaces, APIs, and data flows.
• Continuous improvement mindset: You have hands‑on experience in process mapping, drafting test scripts, supporting UAT, and delivering training.
• Exceptional stakeholder skills: You can easily build strong relationships with operational leaders and translate complex system capabilities into simple language.
• Valued additions: Background as a Business Analyst, project management capabilities, or experience within the health or public sector will be highly regarded.

About Western Health

Western Health is the leading healthcare provider in Melbourne’s West - one of Australia’s fastest-growing and culturally and socioeconomically diverse regions.

More than 13,000 employees help deliver a comprehensive range of services across our hospitals, community, correctional, and home‑based settings. These services include acute tertiary care, emergency and intensive care, medical and surgical specialties, mental health and wellbeing, subacute care, ambulatory care, primary care, home‑based services, and residential aged care.

We are committed to driving innovation and sustainability that improves health outcomes for our community. With specialties spanning oncology, renal care, mental health, women's health and maternity, chronic disease management, geriatrics, and cardiology, Western Health is recognised for its expertise in managing complex and chronic conditions through integrated, patient‑centred care.

We foster a collaborative and inclusive culture where you can make a meaningful impact. We support our staff to keep learning and growing through a diverse range of education programs, partnerships with universities in medical research and professional development opportunities.

Whyjoinus?

Compensation and Benefits

• Competitive salaries, flexible work options, and wellbeing programs.
• Scholarships and grants to support ongoing learning.

Learning and Development

• Access personalised pathways through the Western Health Learning Academy.
• Opportunities for postgraduate study, clinical education, and mentorship.

Community Impact and Inclusion

• Make a difference through compassionate care in a diverse, inclusive workforce.
• Contribute to community wellbeing initiatives and healthcare research.

Organisational Culture and Environment

• Work in a collaborative, innovative team focused on continuous improvement and excellence.

Closingdate:11:59pm on6 November 2026.

Enquiries:Forfurther information about this role, contactVijay Vijayakumar on 0481 757 *** or ***************@wh.org.au.

Western Health is an equal opportunity employer. We welcome applications from people of all genders, Aboriginal and Torres Strait Islander peoples, people with disability, people from culturally and linguistically diverse backgrounds, and people with lived experience that strengthens their ability to do this work.

Western Health is committed to providing a safe environment for the children and young people who are involved in our services,sitesand operations. We follow and abide by all legislative requirements to keep children and young people safe.

All appointments are made subject to a satisfactory Police Record Check, anImmunisationStatus Clearance and a Working with Children Check (if applicable).

Western Health is committed to the psychosocial safety of all applicants and employees.

Western Health does not accept unsolicited resumes/applications from recruitment agencies.