Business Analyst

PropertyMe; Sydney; Hybrid; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Job security

Hybrid work (3 days WFH)

Onsite snacks and meals

Sydney CBD office with views

Milestone parties and events

Job summary

PropertyMe is seeking an experienced Business Analyst to gather, analyse, validate and document user needs across our cloud-based property management platform. You will liaise between customers, product managers, designers and engineers to translate requirements into new product releases throughout the ALM lifecycle.

You will work in a collaborative, fast-paced environment with the product team, conducting market research, eliciting requirements and shaping end-to-end workflows, user stories and

Qualifications

• 5+ years of experience as a Business Analyst with requirement gathering, modelling and process improvement.
• 2+ years as a software development analyst.
• Experience in Agile/SCRUM development environment.
• Exposure to Real Estate/Property industry is advantageous.

Responsibilities

• Collaborate with Product Managers, Designers, SMEs, engineers and clients to translate needs into product releases.
• Write and rewrite feature specifications with the product management team.
• Define market requirements through market research and stakeholder conversations.
• Map and record business, technical and user needs; elicit requirements in workshops.
• Translate requirements into end-to-end workflows, user flows and high-level user stories.
• Collaborate with Product Designers to define scope and validate mockups.
• Support backlog refinement and prioritisation of features.
• Wear multiple hats and contribute across areas as needed.
• Liaise with third-party providers for integrations.
• Conduct product demos and internal training.
• Understand competitors’ offerings to maintain market leadership.

Skills

Requirement gathering

Process improvement

Modelling

Agile/SCRUM

B2B/B2C analysis

Job description

Join the National Leader in Cloud-Based Property Management

Your Mission:

As a Business Analyst, you will be responsible for gathering, understanding, analysing, validating and documenting the business needs of users on our platform. You will work closely with all stakeholders including Product Managers, Designers, SME’s, software engineers, and clients to help PropertyMe's customers become more successful. By ensuring that customers' needs (small, medium, and large) are clearly understood you will serve as the liaison between customers and engineers in translating needs into new product releases as part of PropertyMe’s Application Lifecycle Management (ALM).

About you:

You are an experienced Business Analyst with 5 or more years of experience with requirement gathering, modelling and process improvement and 2 or more years of experience as a software development analyst. You will have been working on high volume B2B and B2C web and mobile applications in a related or similar vertical, whilst identifying customer needs and developing solutions. Experience in, or exposure to, working in an Agile/SCRUM development environment. Exposure to or experience in the Real Estate/Property industry is advantageous but not essential.

About the Role:

• Work within the product management team to deliver and improve the Product ALM
• Work with PM’s to coordinate and control the writing/re-writing of feature specifications
• Specify market requirements for current and future products/features by conducting market research supported by on-going conversations with customers and non-customers
• Identify, map, and record business, technical and user needs
• Gather requirements from internal and external sources and participate in requirements elicitation workshops
• Translate requirements into end to end process workflows, user flows and high-level user stories
• Work with Product Designers during discovery to define scope and to create and validate mockups
• Work with Product Managers on product backlog refinement
• Have the chance to wear multiple hats and stretch into different areas
• Collaborate to prioritize key features considering complexity, business needs and user pain points
• Conduct gap/feasibility analysis and make recommendations to the business
• Liaise with third-party providers regarding integrations with their products and services, eg: portals, banks, franchisors, utilities, industry consultants
• Perform internal product demonstrations and training and take internal queries regarding 'how to' issues, product clarification
• Understand competitors' product/service offerings to ensure market leadership
• Other duties as required

The benefits and perks

• Job security working for one of Australia's leading PropTech companies
• 3 days WFH (Hybrid work)
• Free onsite snacks, breakfast, and lunch
• Beautiful office in Sydney CBD with great views of Darling Harbour
• Regular milestone parties and events