Business Analyst

Bolton Clarke Group; Sydney; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Salary packaging benefits

Private health insurance

Gym discounts

Employee Assistance Program

Job summary

Bolton Clarke Group is a leading not-for-profit provider of home care, retirement living and aged care services in Australia. We are seeking an experienced Commercial Analyst to join our high‑performing Commercial team and drive workforce, financial and operational performance across 87 residential aged care homes.

You will partner with operational leaders, Finance, Funding and Payroll to transform complex data into actionable insights that influence decisions and improve resident outcomes.

Qualifications

• Commercial analytics, workforce analytics or business partnering experience.
• Labour forecasting, budgeting, workforce planning or performance reporting.
• Strong ability to present insights to senior stakeholders.
• Financial modelling, forecasting and performance analysis.
• Advanced Excel skills including complex formulas and large data set analysis.

Responsibilities

• Deliver labour forecasting, workforce reporting and commercial analysis across 87 residential aged care homes.
• Analyse workforce performance trends and provide recommendations to improve productivity and financial outcomes.
• Support annual budget and reforecast processes through workforce modelling and labour forecasting.
• Monitor labour performance against budgets and forecasts, identifying risks, variances and opportunities.
• Drive roster governance initiatives to improve compliance, workforce utilisation and cost management.
• Lead Direct Care Minutes (DCM) and Quarterly Financial Report (QFR) reporting requirements.
• Partner with operational leaders to optimise workforce performance and improve business outcomes.
• Review and optimise master rosters, balancing care requirements, funding, occupancy and operational efficiency.
• Develop workforce models and funding forecasts to support strategic decision-making.
• Prepare Enterprise Agreement costings and analyse workforce-related business impacts.
• Support continuous improvement initiatives, tools, processes and reporting frameworks.

Skills

Labour forecasting

Workforce analytics

Financial analysis

Business partnering

Stakeholder engagement

Advanced Excel

Power Query

Education

Commerce/Finance/Accounting/Business Analytics degree

Tools

Excel

Power Query

Financial modelling tools

Job description

Bolton Clarke Group one of Australia’s largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.

Bolton Clarke is Australia's largest independent not-for-profit aged care provider, supporting thousands of residents nationally across our Residential Aged Care network. As the aged care sector continues to evolve, we are seeking an experienced Commercial Analyst to join our high-performing Commercial team and help drive workforce, financial and operational performance across one of Australia's largest residential aged care portfolios.

Reporting to the Commercial Manager, this is a highly visible role partnering with operational leaders, Finance, Funding, Payroll, Employee Relations and Workforce teams to deliver meaningful insights that influence business decisions. You'll transform complex workforce and financial data into actionable recommendations that improve productivity, optimise resource allocation, strengthen compliance and support exceptional resident outcomes.

Your responsibilities:

• Deliver labour forecasting, workforce reporting and commercial analysis across 87 residential aged care homes
• Analyse workforce performance trends and provide recommendations to improve productivity and financial outcomes
• Support annual budget and reforecast processes through workforce modelling and labour forecasting
• Monitor labour performance against budgets and forecasts, identifying risks, variances and opportunities
• Drive roster governance initiatives to improve compliance, workforce utilisation and cost management
• Lead Direct Care Minutes (DCM) and Quarterly Financial Report (QFR) reporting requirements
• Partner with operational leaders to optimise workforce performance and improve business outcomes
• Review and optimise master rosters, balancing care requirements, funding, occupancy and operational efficiency
• Develop workforce models and funding forecasts to support strategic decision-making
• Prepare Enterprise Agreement costings and analyse workforce-related business impacts
• Support continuous improvement initiatives, tools, processes and reporting frameworks

About you

You'll be a commercially minded analyst who enjoys working with stakeholders, solving complex business problems and influencing operational decision-making through data-driven insights.

You’ll likely bring experience in:

• Commercial analysis, workforce analytics, financial analysis or business partnering roles
• Labour forecasting, budgeting, workforce planning or operational performance reporting
• Presenting insights and recommendations to operational leaders and senior stakeholders
• Financial modelling, forecasting and business performance analysis
• Advanced Excel skills including complex formulas, Power Query and large data set analysis
• Working across multiple stakeholders to drive business outcomes and operational improvements
• Highly regulated environments such as aged care, healthcare, government or large service-based organisations
• Degree qualifications in Commerce, Finance, Accounting, Business Analytics or a related discipline
• CPA or CA qualifications (or progression towards these) will be highly regarded
• Importantly, you will mirror our values of Be Kind; Listen; Be Curious; Always Safe; and Always Together in all aspects of your work.

About this location:

A new opportunity is now available to join Bolton Clarke, Home & Community Support team.

Why Work For Bolton Clarke:

• Excellent work/life balance with shifts that suit your personal needs
• A caring team environment with strong clinical and allied health support
• Career progression and development opportunities
• Generous salary packaging and not-for-profit tax benefits - claim up to $18,550 tax free
• Private health insurance and gym discounts
• An Employee Assistance Program for staff and family

Our commitment to diversity:

At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status.

Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.