Business Analyst

Star X Technology Solutions; Sydney; On-site; AUD 90,000 - 135,000; Full time

Job summary

Star X Technology Solutions in Sydney CBD NSW is seeking a Business Analyst to bridge clients, Sales, and technical delivery. You will turn client needs into clear, delivery-ready requirements and keep projects on scope from discovery to delivery.

This client-facing, collaborative role works with Sales, Project Managers, Developers, Designers, QA and external stakeholders across the full lifecycle. The ideal candidate is commercially aware, technically confident and highly organised.

Qualifications

• 4+ years’ experience in business analysis or similar role.

Responsibilities

• Gather, analyse and document business and technical requirements.
• Translate client requirements into clear functional specifications, user stories and delivery-ready documentation.
• Facilitate workshops, requirement sessions, solution reviews and client meetings.
• Work with technical teams to validate feasibility and recommend practical solutions.
• Coordinate cross-functional teams, including developers, designers, QA and external stakeholders.
• Support backlog prioritisation, sprint planning and delivery coordination.
• Identify project risks, scope gaps, dependencies and delivery challenges early.

Skills

Client liaison

Requirements translation

Stakeholder management

Technical delivery collaboration

Communication skills

Problem-solving

Multi-discipline software projects

AWS exposure

SaaS/rest APIs

Mandarin proficiency

Team leadership

Delivery process improvement

Career growth mindset

Tools

AWS

REST APIs

Power BI dashboards

Java

PostgreSQL

Job description

Star X Technology Solutions – Sydney CBD NSW

As our Business Analyst, you will be the link between our clients, our Sales team and our technical delivery teams. You will turn client needs into clear, delivery-ready requirements and keep projects on scope from discovery to delivery.

This is a client-facing, highly collaborative role. You will work closely with Sales, Project Managers, Developers, Designers, QA and external stakeholders across the full project lifecycle.

The ideal candidate is commercially aware, technically confident and highly organised. You can balance client expectations with practical delivery outcomes in a fast-paced environment.

Key responsibilities

Discovery and requirements

• Work with Sales and stakeholders during project discovery and solution discussions.
• Gather, analyse and document business and technical requirements.
• Translate client requirements into clear functional specifications, user stories and delivery-ready documentation.
• Facilitate workshops, requirement sessions, solution reviews and client meetings.

Solution and delivery

• Work with technical teams to validate feasibility and recommend practical solutions.
• Collaborate with Project Managers and development teams to keep execution aligned with what was agreed.
• Coordinate cross-functional teams, including developers, designers, QA and external stakeholders.
• Support backlog prioritisation, sprint planning and delivery coordination.

Scope, risk and change

• Identify project risks, scope gaps, dependencies and delivery challenges early.
• Assess change requests, clarify scope and analyse delivery impact.
• Support issue resolution and delivery escalations where required.

Clients and continuous improvement

• Manage stakeholder expectations and maintain strong, ongoing client relationships.
• Contribute to process improvements across product delivery and client engagement.

Skills and experience

• 4+ years’ experience in business analysis, product management, technical delivery or a similar role.
• Strong experience working directly with clients and technical delivery teams.
• Excellent communication and stakeholder management skills.
• Ability to translate business requirements into practical technical solutions.
• Strong organisational and problem-solving skills, with the ability to manage multiple projects, priorities and stakeholders at once.
• Confidence to challenge assumptions and proactively drive outcomes.
• Experience on software projects across multiple disciplines (such as Java, PostgreSQL and mobile-responsive apps), with enough working knowledge of Java and PostgreSQL to collaborate closely with developers. Hands-on coding is not required.
• Exposure to AWS, SaaS, REST APIs, reporting and Power BI dashboards.
• Experience working with offshore or cross-functional teams.
• Proficiency in written and spoken Mandarin.
• Work on a wide range of digital and software projects.
• A fast-paced, collaborative team culture.
• Exposure to diverse industries, technologies and clients.
• The chance to shape our delivery processes and product direction.
• Career growth in a growing technology business.