Business Analyst

Downer; North Canberra; On-site; AUD 80,000 - 100,000; Full time

Job summary

A leading professional services firm in Canberra is seeking a Business Analyst to join their Defence Logistics project. This role involves managing requirements, facilitating stakeholder workshops, and engaging with both business and technical ICT teams. Ideal candidates will have experience with ServiceNow and a strong understanding of Defence ICT. The position requires a Negative Vetting 1 Security clearance and offers meaningful work that contributes to Australia's national security.

Benefits

Discounts on healthcare

Career development programs

Veteran support initiatives

Qualifications

• Experience with the ServiceNow platform.
• Ability to work collaboratively within the project team.
• Understanding of Defence ICT capability and experience in Defence projects.
• Maintaining minimum Negative Vetting 1 Security clearance.

Responsibilities

• Elicit, manage, and validate project requirements.
• Facilitate stakeholder requirement workshops.
• Engage and communicate between business and technical ICT stakeholders.

Skills

Experience with the ServiceNow platform

Collaboration skills

Defence ICT understanding

Job description

We currently have an opportunity for a Business Analyst in Canberra to work on a Defence Logistics project.

Join our Downer Professional Services team and play a key role in delivering complex defence and national security projects that safeguard Australia's future.

Downer Professional Services is comprised of two business units, our Technical, Advisory, and Capability consulting practice and Team Downer, a major service partner to Defence. Together, we are a multi-disciplinary advisory and delivery partner of choice for our clients in Defence and National Security.

Job Description

This role offers a broad scope, with key role responsibilities including:

• Elicitation, managing and validating requirements for the project - captured in a Functional & Performance Specification (F&PS).
• Facilitating stakeholder requirements elicitation and validation workshops.
• Undertaking environment scan of existing capability and functionality.
• Developing artefacts including but not limited to business requirements document (e.g. Business Case and/or Operational Concept Document), FAQs, Service transition related documents, operating model and other project deliverables.
• Engaging with, and communicating between, business and technical ICT stakeholders.

Requirements

Experience with the ServiceNow platform.

Ability to work in a collaborative manner internally within the Project team.

An understanding of Defence ICT capability and experience working in Defence projects.

Due to the nature of the work, you are required to currently hold and maintain a minimum Negative Vetting 1 or higher Security clearance as required by the Commonwealth. In some instances, compliance with International Traffic in Arms Regulations (ITAR) requirements may also be an inherent requirement.

You'll bring a strong work ethic, a positive attitude, and a commitment to delivering high-quality outcomes for our clients.

Why Downer Professional Services

At Downer Professional Services, we're not just a workplace - we're a business dedicated to contributing to the shaping of the future of defence in Australia. As the country's only sovereign prime, we're committed to making a real difference in protecting Australia's interests.

What it means to belong at Downer Professional Services

• Meaningful work: Help to deliver critical Defence projects that protect Australia and shape its future.
• Professional development: Access career mapping, accelerated learning programs, and shared learning through our Communities of Practice.
• Great perks: Enjoy discounts on healthcare, retail, vehicles, and more through Perks@Downer.
• Veteran support: Benefit from initiatives like up to 20 days of Reservist Leave to stay connected post-service.

We know that diversity makes us stronger and we actively celebrate it through our commitment to inclusion and belonging. We're committed to building a team that reflects the diverse communities we serve and we welcome people of all ages, genders, sexual orientations, cultures, abilities, and lived experiences.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you need support or adjustments through the recruitment process, just let us know, we're here to help you put your best foot forward.