Business Administration Trainee

Burnie City Council; City of Burnie; On-site; AUD 42,000 - 52,000; Full time

Job summary

Burnie City Council is looking for a motivated Business Administration Trainee to join our Financial Services team. You will learn on the job while earning an income and work toward completing a Certificate II and III in Business Administration.

Based at our City Offices, this role offers hands-on experience in customer service, accounts and office administration, with support from a friendly team and clear learning goals.

Qualifications

• No extensive experience needed; keen to learn.
• Willingness to complete Certificate II and III in Business Administration.
• Strong customer service and communication attitude.

Responsibilities

• Provide friendly and helpful customer service to residents and other customers.
• Assisting with records, invoices and notices.
• Learning how payments, reconciliations and other financial processes work.
• Using computer systems and Microsoft Office to support everyday administration.

Skills

Customer service

Communication

Organisation

Teamwork

Basic computer skills

Education

Certificate II in Business Administration

Certificate III in Business Administration

Job description

Applications closing on 02 November 2026, 05:00 PM

Start your career with Burnie City Council

Looking to get started in your career but not sure where to begin? This could be the opportunity you have been waiting for!

Burnie City Council is looking for a motivated and enthusiastic Business Administration Trainee to join our Financial Services team. This is a great opportunity to learn new skills, gain practical workplace experience and work towards completing a Certificate II and III in Business Administration, all while earning an income.

No extensive experience is needed. We are looking for someone who is keen to learn, willing to give things a go and ready to build their skills in a supportive team environment.

About the opportunity

Based at our City Offices, you will gain hands-on experience in business administration, customer service and finance while learning how local government operates and the important role Council plays in our community.

You will work alongside experienced team members and develop your skills across a range of tasks, including:

• Providing friendly and helpful customer service to residents and other customers.
• Assisting with rates, fees, charges and general account enquiries.
• Helping maintain records and prepare accounts, invoices and notices.
• Learning how payments, reconciliations and other financial processes work.
• Using computer systems and Microsoft Office to support everyday administration.

Every day will be an opportunity to learn something new, build your confidence and develop skills that can open the door to future career opportunities.

About you

You don’t need to know everything on day one. What matters most is your attitude and willingness to learn.

You will bring:

• A positive attitude and a genuine interest in learning new skills.
• Good communication skills and a willingness to help others.
• An organised approach and the initiative to get things done.
• Basic computer skills and an interest in developing these further.
• The ability to work as part of a team while also taking responsibility for your own tasks.
• A commitment to completing your Certificate II and III in Business Administration.

Why join Burnie City Council?

This is more than just your first job. It’s an opportunity to build a foundation for your future.

You will receive practical, on-the-job experience, work towards a recognised qualification and learn from people who can help you develop your skills. You will also be part of a team that supports the services our community relies on every day.

As part of our commitment to safety, the successful candidate will be required to provide a National Police Check.

For confidential enquiries please contact our People and Safety team on [phone] or [e-mail]