Brand & Marketing Officer

SSI; Sydney; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Salary packaging options up to $15,900

Hybrid work arrangements

In-house training and development

Community-focused team

Job summary

Settlement Services International (SSI Group) is seeking a Brand & Marketing Officer to support campaigns, content and digital experiences across our mission-driven organisation. This is an early-career role with 2–3 years’ experience, offering a full-time max-term contract until end June 2027, with hybrid work from Sydney or Brisbane.

You will create and coordinate content, manage social media, calendars and digital channels, while upholding brand standards and delivering insights to improve

Qualifications

• 2–3 years’ experience in marketing, communications, content or digital media.
• Strong writing and content-creation skills.
• Hands-on experience managing social media channels.
• Familiarity with email marketing, websites, SEO and analytics.
• Degree or diploma in Marketing, Communications, Digital Media, Journalism, PR or related field.
• Collaborative, curious and solutions-focused approach.
• Sensitivity when creating content with diverse communities.

Responsibilities

• Create and repurpose written, visual and multimedia content.
• Coordinate campaigns across social media, email, web and digital advertising.
• Maintain content calendars and support day-to-day digital channels.
• Apply SSI’s brand, messaging, accessibility and safeguarding standards.
• Track campaign performance and translate data into practical insights.
• Coordinate stakeholders, suppliers, schedules and marketing assets.
• Support events, partnerships and organisation-wide initiatives.

Skills

Content creation

Social media management

Campaign coordination

Writing

Education

Marketing/Communications degree or equivalent

Tools

Canva

Adobe Creative Suite

Job description

Bring stories to life, grow a purpose-led brand and make a meaningful impact.

SSI is seeking a creative and organised Brand & Marketing Officer to support engaging campaigns, content and digital experiences across our diverse, mission-driven organisation.

This is an ideal opportunity for an early-career marketer with around 2–3 years’ experience who is ready to broaden their skills in content creation, social media, campaign coordination and brand marketing.

The Brand and Marketing Officer position is a full-time max term contract until end June 2027, with flexibility to be based from either our Sydney or Brisbane offices.

About the role

In this varied, hands-on role, you will help strengthen SSI’s brand, visibility and engagement by delivering audience-focused campaigns, content and digital activity across the organisation. Working collaboratively with program and corporate teams, you will turn ideas and community stories into timely, accessible and impactful marketing that supports organisational and program outcomes.

Working with the Brand & Marketing Lead and teams across SSI, you will:

• Create and repurpose written, visual and multimedia content.
• Coordinate campaigns across social media, email, web and digital advertising.
• Maintain content calendars and support day-to-day digital channels.
• Apply SSI’s brand, messaging, accessibility and safeguarding standards.
• Track campaign performance and translate data into practical insights.
• Coordinate stakeholders, suppliers, schedules and marketing assets.
• Support events, partnerships and organisation-wide initiatives.

About you

You are a proactive and adaptable marketer who combines creativity with sound judgement, taking ownership of competing priorities while maintaining quality and attention to detail. You build trusted relationships across diverse teams and bring genuine sensitivity to ethical, community-centred storytelling.

You will bring:

• Degree or diploma in Marketing, Communications, Digital Media, Journalism, PR or a related field, or equivalent professional experience
• 2–3 years’ experience in marketing, communications, content or digital media.
• Strong writing and content-creation skills.
• Hands-on experience managing social media channels.
• Confidence using Canva, Adobe Creative Suite or similar tools.
• Familiarity with email marketing, websites, SEO and analytics.
• Excellent organisation and the ability to manage competing priorities.
• A collaborative, curious and solutions-focused approach.
• Sensitivity when creating content with and about diverse communities.
• Experience in the not-for-profit, community services or social-impact sector is desirable, but not essential.

About Us

Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people living with disability; and asylum seekers, refugees and migrants. Our programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, and influencing government and international affairs and provide though leadership within our sector nationally and globally.

About our Benefits

• Salary packaging options to receive up to $15,900 of your salary tax-free meaning more take-home pay!
• Industry leading hybrid and flexible working arrangement supporting work from home and office, including the opportunity of a 9-day fortnight
• Access to in-house training and learning opportunities for professional development and growth.
• Working alongside professional and dedicated team members all wanting to make a difference in our communities.

About our Recruitment Process

SSI Group is strongly committed to actively safeguarding children and young people and providing a safe environment for them to thrive. We ensure children and young people’s safety, and wellbeing is embedded in the everyday thinking and practice of everyone at SSI, whether they interact directly or indirectly with children and young people. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment. All staff who work on, support, or manage Queensland child-related work must hold a Blue Card, even if they are not based in Queensland.

Our commitment to Diversity

SSI strives to be an inclusive workplace for all people. We recognise that we operate in a diverse community and welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and people with disability.

A recruitment pool may be created for permanent and temporary opportunities of the same role or role type that may become available in the future.

SSI is disability-inclusive and committed to ensuring an equitable and accessible application process for all candidates. We encourage applications from people of all abilities. Our Talent Acquisition team can provide reasonable adjustments throughout the process.