Branch Supervisor

The School Photographer; Cairns Regional; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Job summary

The School Photographer in Cairns is seeking a highly organised Branch Supervisor to oversee daily operations, coordinate photography schedules, and support the office and production teams. Strong multitasking and communication are essential, along with proficiency in administrative tasks and production workflows.

Responsibilities include managing office operations, coordinating school photo schedules, processing orders, and maintaining records.

Qualifications

• Experience in office management or administrative role.
• Strong organisational and problem-solving skills.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite and scheduling software.
• Ability to multitask and prioritise workload.
• Experience in customer service and conflict resolution.
• Knowledge of school photography processes is a plus.
• Ability to work independently and as part of a team.
• Attention to detail and a high level of accuracy.

Responsibilities

• Oversee day-to-day office operations to ensure smooth workflow and efficiency.
• Manage and coordinate photography schedules with schools and photographers.
• Handle customer inquiries, concerns, and order processing.
• Maintain office records, databases, and inventory of supplies.
• Process invoices, payments, and track financial records.
• Assist in hiring, training, and scheduling office and photography staff.
• Prepare and distribute necessary documentation, such as contracts and photo release forms.
• Ensure compliance with company policies and industry regulations.
• Perform other administrative duties as needed.

Skills

Office management

Organisational skills

Communication skills

Scheduling software

Multitasking

Customer service

Teamwork

Attention to detail

Education

High school diploma

Associate or bachelor's degree

Tools

Microsoft Office Suite

Scheduling software

Timestone software

Job description

We are seeking a highly organised and detail-oriented Branch Supervisor to oversee the daily operations of our Cairns based school photography company. The ideal candidate will be responsible for supervising office functions, coordinating photography schedules, handling customer service, and supporting the photography and production team. This role requires strong multitasking abilities, excellent communication skills, and proficiency in administrative, office management and production tasks.

Key Responsibilities:

• Oversee day-to-day office operations to ensure smooth workflow and efficiency.
• Manage and coordinate photography schedules with schools and photographers.
• Handle customer inquiries, concerns, and order processing.
• Maintain office records, databases, and inventory of supplies.
• Process invoices, payments, and track financial records.
• Assist in hiring, training, and scheduling office and photography staff.
• Prepare and distribute necessary documentation, such as contracts and photo release forms.
• Ensure compliance with company policies and industry regulations.
• Perform other administrative duties as needed.

Qualifications & Skills:

• Proven experience in office management, administration, or a related field.
• Strong organisational and problem-solving skills.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and scheduling software.
• Ability to multitask and prioritise workload effectively.
• Experience in customer service and conflict resolution.
• Knowledge of school photography processes is a plus.
• Ability to work independently and as part of a team.
• Attention to detail and a high level of accuracy.

Education & Experience:

• High school diploma or equivalent (Associate's or Bachelor's degree preferred).
• 2+ years of experience in an office management or administrative role.
• Timestone software knowledge is an advantage.
• Experience in the photography or school industry is a plus.

Competitive salary based on experience.

Paid time off and holidays.

Join our team and play a key role in ensuring that school photo days run smoothly and efficiently!