Branch Manager | Community Bank Smithton | TAS

Bendigo Bank; Smithton; On-site; AUD 100,000 - 140,000; Full time

Benefits offered by this job

Health and wellbeing support

Private health insurance options

Employee Assistance Program (EAP)

Job summary

Bendigo Bank in Smithton invites applications for a permanent, full-time Branch Manager to lead the local team and drive growth. You’ll develop the strategic plan, manage operations, and strengthen community relationships as the face of the brand in the area.

We’re seeking a proven leader with experience in lending, people development, and delivering exceptional customer experiences while upholding risk and compliance standards. Join us to build a thriving, customer‑focused community bank.

Qualifications

• Experience leading a branch or small team in a financial services environment.
• Proven ability to mentor and coach staff to improve performance.
• Experience in residential or commercial lending is essential.
• Strong communication skills and ability to set clear expectations.

Responsibilities

• Lead branch growth and market share strategy for the local area.
• Coach and develop team capabilities, focusing on performance and career progression.
• Track KPIs, report results, and create strategic plans.
• Develop strong community relationships and act as the face of Bendigo Bank in the area.

Skills

People leadership

Coaching & mentoring

Sales leadership

Customer focus

Job description

It starts here. With Bendigo Bank… and you.

We’ve never been ‘just a bank’. Just like you should never be ‘just an employee’. We’re united in our belief that in banking, better can be bigger, and together we’re making it happen.

Your role as Branch Manager will be responsible for building the strategic plan to gain market share for the localised area. It is an all-rounder role, with a broad range of leadership, commercial, and operational responsibilities and accountabilities.

In this dynamic and high-impact role,you’llmake your mark by:

• Coaching and developing competencies in your team. With a focus on continuous improvement,you’llproactively work with your team to help them achieve their performance and career development goals.
• Prioritising business performance through tracking KPIs, reporting, creating strategic plans.
• Working closely with the Community Bank board to build and nurture community relationships, being the face of our brand, activelyparticipatingin events andestablishingyourself as thego toperson for banking in our area.
• Leading by example.You’llprioritise the customerexperience, andaren’tafraid to step in wherever the branch needs you.
• Being a lifelong learner. Bring your brilliant mind, andwe’llhelp you take your career to the next level with on-the-job training and other learning opportunities.
• Building connections. A role at Bendigo Bank means supporting our customers, givingbackand making our communities a better place… while having some fun along the way!

This is a permanent, full-time positionlocatedin Smithton.

Whatyou’llbring to the role

To succeed in this role,you’lldrive the branch’s growth through leadership, teamcoachingand business development.We’dlove you to have:

• People leadership with the ability to develop, coach and manage staff performance
• Proven sales mentorship through implementing strategies to drive business
• Experience in residential and commercial lending (essential)
• Strong communicationskills to deliver clear branch expectations
• Understanding offinancial management, businessacumenand risk framework
• The ability to drive operational efficiencies andmaintainhigh standardsof compliance
• High levelof understanding of lending products,policiesand regulations
• Knowledge of retail branch operations

Our Community Bankingmodel

Community Bankingoperateson a shared revenue model based on 'profit-with-purpose'. This approach ensures that the profits generated are reinvested directly into the communities that create them, funding local initiatives such as infrastructure improvements, event sponsorships, and scholarship programs. By joining a Community Bank branch, you become part of a dedicated team focused on promoting local growth and nurturing meaningful relationships. Our branch staff are actively engaged in community events, providing support to small businesses, and addressing the specific needs of the community.

So, whyworkwith us?

• Wantbigimpact that matters?Here,you’llknow your work directlybenefitsthe customers and communities we all serve.
• Want to be more than just a number?Join a team that truly values you – and that getsmore and morediverse, every day.
• Want careeropportunityand flexibility?You can achieve so much here, with flexible policies and a team that believes in you.

You’llalso get access toa great rangeof benefits, including:

• Health and wellbeing support, including discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP) for you and your immediate family members.
• Our corporate university ‘BEN U’to takeyour learning to the next level.

We’remakingbetter,bigger. Andwe’llget there with you.

We believe a diverse workforce supported by an inclusive culture is central to our success, and we’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background. To ensure that you feel supported and are set up for success, please don’t hesitate to reach out if you require any adjustments to the application or interview processes.

Screening and interviews may commence prior to closing date.

We are committed to responding to all candidates, regardless of the outcome of your application.