Branch Manager

Healthcare Australia; City of Brisbane; On-site; AUD 100,000 - 180,000; Full time

Benefits offered by this job

Extra leave

Salary packaging

Counselling services

Job summary

Healthcare Australia (HCA) in Brisbane is seeking an experienced recruitment leader to head our Brisbane Branch, coaching a high-performing team and strengthening client partnerships across Acute, Aged Care, and Community Care sectors.

You will drive performance, growth, and service delivery, delivering tailored staffing solutions and building long-term partnerships with clients and candidates in a fast-paced environment.

Qualifications

• Seasoned recruitment leader with agency recruitment experience.
• Proven ability to manage and grow a recruitment workforce.
• Strong client-facing and business development skills.

Responsibilities

• Lead, coach, and develop a recruitment team to hit targets.
• Build and maintain relationships with healthcare clients.
• Visit clients to assess workforce needs and deliver staffing solutions.
• Collaborate with internal stakeholders to ensure service excellence.

Skills

Recruitment leadership

Client relationship

People management

Business development

Team coaching

Education

Bachelor's degree in HR or related field

Tools

CRM systems

MS Office / productivity suites

Job description

Healthcare Australia (HCA) is Australia’s largest specialist healthcare workforce provider. We deliver services across allied health, primary care, recruitment, NDIS, care services, and training.

Healthcare Australia (HCA) is Australia’s largest specialist healthcare workforce provider. We deliver services across allied health, primary care, recruitment, NDIS, care services, and training.

Job Description

In this role, you’ll lead our Brisbane Branch Manager, managing a high-performing recruitment and workforce team while building strong relationships with clients across the Acute, Aged Care, and Community Care sectors.

You’ll be responsible for driving team performance, supporting workforce growth, strengthening client partnerships, identifying new business opportunities, and ensuring the delivery of exceptional staffing solutions across the region. This is a hands-on leadership role requiring a strong focus on people management, client engagement, service delivery, and business development.

In this role, you will:

• Lead, coach, and develop a team of recruiters to achieve performance, fill-rate, and revenue targets.
• Build and maintain strong relationships with healthcare clients across Acute, Aged Care, and Community Care sectors.
• Conduct regular client visits to strengthen partnerships, identify workforce needs, and deliver tailored staffing solutions.
• Collaborate with internal stakeholders to ensure exceptional service delivery and client satisfaction.

Let's talk about you

You are an experienced recruitment leader with a proven track record in agency recruitment, workforce solutions, or staffing services. You are commercially minded, relationship-driven, and passionate about delivering exceptional outcomes for clients and candidates.

You are an energetic and approachable people person who enjoys building genuine relationships and becoming a trusted partner to clients. Client engagement is at the heart of what you do, and you take pride in delivering outstanding service and long-term partnerships.

You are an excellent communicator with strong leadership, stakeholder management, and business development skills, and thrive in a fast-paced, results-driven environment.

What's in it for you?

• Work life leave (up to an extra 5 days of leave)
• Salary packaging and novated leasing options through SmartGroup
• Free counselling services Through the Employee Assistance Program, you can access free, confidential counselling to support your mental health;

At HCA, we celebrate diversity and are committed to providing a safe, inclusive workplace for all.