Branch Manager

Zoom Recruitment; Brisbane; On-site; AUD 140,000 - 180,000; Full time

Job summary

Zoom Recruitment is seeking an experienced Branch Manager to lead our Queensland Hamilton operation. You’ll drive growth, manage an established client portfolio and coach a high‑performing team to deliver exceptional service.

Reporting to the General Manager – Operations, you’ll balance commercial development with quality recruitment, oversee compliance and WHS, and work with national leadership to achieve branch objectives.

Qualifications

• Proven leadership experience in recruitment agency or labour hire operations.
• Strong business development track record with ability to win new clients.
• Ability to balance branch leadership with hands-on account management.
• Strong communication and negotiation skills with stakeholder management.

Responsibilities

• Lead and develop the local team to extend capabilities and achieve potential.
• Drive new business development through prospecting, networking and converting opportunities.
• Manage a small client portfolio, maintain relationships and ensure quality recruitment.
• Identify opportunities to grow existing accounts and expand presence.
• Oversee recruitment operations, workforce management, compliance and WHS.
• Monitor branch performance and implement practical improvements.
• Collaborate with national leadership on broader objectives.

Skills

Leadership

Business development

Account management

Stakeholder management

Commercial acumen

People development

Job description

16h ago , from Zoom Recruitment & Training

Lead from the front. Drive growth. Inspire success.

As our Queensland operations continue to grow, we’re seeking an experienced and commercially driven Branch Manager to lead our Hamilton team, manage an established client portfolio and drive further business growth.

This is a hands‑on leadership opportunity combining client relationship management, recruitment operations, business development and team leadership. We’re looking for someone who thrives on winning new business, takes pride in delivering exceptional service and has the leadership capability to inspire, coach and develop their team.

Operating across the transport and logistics, manufacturing and civil construction sectors, you’ll take ownership of an established recruitment operation with the opportunity to make a genuine impact on its continued success.

The Role

Reporting to the General Manager – Operations, you’ll be responsible for overall branch performance, business development, team leadership and operational delivery, while personally managing a small portfolio of clients.

We’re looking for a confident, hands‑on leader who leads from the front, sets clear expectations and knows how to balance commercial growth with quality service delivery.

Your key responsibilities will include:

• Leading, coaching and developing the local team, encouraging individuals to extend their capabilities and achieve their full potential
• Driving new business development through proactive prospecting, networking and converting opportunities into long‑term client relationships
• Managing a small portfolio of clients, maintaining strong relationships and ensuring quality recruitment and service delivery
• Identifying opportunities to grow existing accounts and expand our presence
• Taking ownership of branch performance
• Fostering a positive, results‑driven team environment through strong leadership, clear direction and ongoing development
• Developing and implementing strategies to achieve business growth and branch performance objectives
• Overseeing recruitment operations, workforce management, compliance and WHS
• Monitoring branch performance, identifying opportunities for improvement and implementing practical solutions
• Working closely with national leadership to support broader business objectives and growth opportunities

About You

We’re looking for an experienced agency leader with strong commercial acumen, proven leadership capability and a genuine drive to grow a successful business.

You’ll bring:

• Proven experience in recruitment agency or labour hire operations, within industrial recruitment
• A strong track record in business development, with the drive and persistence to pursue and win new clients
• Demonstrated leadership experience, with the ability to inspire, coach and develop others to achieve strong results
• Strong account management skills and the ability to build lasting client relationships
• The ability to balance branch leadership and business development with hands‑on account management responsibilities
• Sound commercial acumen and an understanding of branch performance & targets
• The confidence to make decisions, set clear expectations and take ownership of outcomes
• Excellent communication, negotiation and stakeholder management skills
• A proactive, solutions‑focused approach with a strong sense of accountability
• A sound understanding of recruitment operations, labour hire compliance and WHS requirements

Above all, you’ll be someone who leads by example, enjoys the challenge of winning new business and takes genuine pride in developing both your team and your client relationships.

Why Join Us?

• Lead an established Queensland operation with genuine opportunities for further growth
• Take ownership of an existing client portfolio while developing new business opportunities
• Enjoy the autonomy to lead your team, strengthen client relationships and drive business outcomes
• Work with an established national recruitment business and a diverse industrial client base
• Be part of a business that values initiative, accountability and results

Ready to Apply?

If you’re an experienced recruitment professional who thrives on building relationships, winning business and leading people, we’d love to hear from you.