Branch Coordinator

Adaptalift Group; Wagga Wagga City Council; On-site; AUD 60,000 - 80,000; Full time

Job summary

A leading equipment services company is looking for a Branch Coordinator in Wagga Wagga. This full-time role involves managing admin tasks, coordinating rental services, and providing customer support. Ideal candidates have strong communication skills and experience in admin or coordination. Join a supportive team and enjoy career growth opportunities in a dynamic industry.

Benefits

Job security with career development potential

Supportive team environment

Full-time permanent role with competitive salary

Qualifications

• Proven experience in admin or coordination roles preferred.
• Excellent verbal and written communication skills required.
• A proactive mindset with a passion for customer service.

Responsibilities

• Manage rental contracts and service logs.
• Oversee the end-to-end rental process.
• Coordinate equipment servicing with technicians.
• Maintain accurate reports aligned with branch activities.
• Provide outstanding front-line support to customers.

Skills

Admin skills

Communication skills

Organisational skills

Multitasking

Customer service

Tools

Microsoft Office

Job description

Operations, Service Coordination in Wagga Wagga, NSW. Permanent Full Time.

Monday-Friday - Full time, Permanent Role. Utilise your admin and communication skills to support the branch. Join a supportive team with career growth opportunities.

About Us

Riverina Lift Trucks, now part of the Adaptalift Group, has a proud legacy of supporting industries across Southern NSW, ACT, and the Murray Goulburn region. We specialise in the sales, hire, and service of premium Materials Handling, Access, and Telehandling equipment—keeping local businesses moving.

As authorised distributors of top-tier brands including Yale, Hyster, Manitou, Dingli, Karcher, and JLG, we provide customised solutions that meet diverse customer needs. We're now looking for a detail-driven and customer-focused Branch Coordinator to join our Wagga Wagga team.

Your Day-to-day

You'll play a key role in the smooth operation of our Wagga Wagga branch through high-level administration, rental coordination, and service scheduling.

Tasks Will Include

• Managing rental contracts, service logs, and customer communications.
• Overseeing the end-to-end rental process—from enquiry to equipment delivery and pickup.
• Coordinating equipment servicing and liaising with technicians to ensure minimal customer downtime.
• Maintaining accurate reports and documentation aligned with branch activities.
• Providing outstanding front-line support to customers in person, over the phone, and via email.

What’s in it for you:

• Job security with career development potential within the Adaptalift Group
• A supportive team environment and training opportunities
• Exposure to a dynamic industry and top equipment brands
• Monday–Friday schedule for work-life balance
• Full-time permanent role with a competitive salary

Here's what it takes:

• Proven experience in admin or coordination roles (customer service or operations preferred)
• Strong organisational and multitasking skills
• Excellent verbal and written communication
• Proficiency with Microsoft Office and general office systems
• A proactive mindset with a passion for customer service
• Experience in rental/service industries is a bonus, but not essential

If this opportunity sounds like it could be the right fit for you, then APPLY NOW by clicking the application link.