Boutique Optical Dispenser & Customer Experience Champion

Smart Vision Optometry; New South Wales; Hybrid; AUD 104,000 - 127,000; Full time

Job summary

Smart Vision Optometry is a leading boutique optometry group delivering personalised vision care across Sydney, including Bondi Beach and Mosman. The team focuses on myopia control, orthokeratology, and luxury eyewear.

We are seeking a Full-time or Part-time Optical Dispenser and Customer Service Champion to greet patients, manage bookings, and provide exceptional service while upholding our high presentation standards. No previous optical experience required.

Qualifications

• Retail and leadership experience.
• Ability to travel between Mosman and Bondi Beach.
• Multi-tasking and prioritising abilities.
• Social media and online marketing skills.
• Must be an Australian Permanent resident.

Responsibilities

• Greet patients in a bright, friendly manner and assist their needs.
• Book and manage appointments efficiently.
• Deliver exceptional patient service in person and over the phone.
• Collaborate with teams across Bondi Beach and Mosman.
• Support marketing and presentation of the practice.

Skills

Retail experience

Leadership

Social media skills

Multi-tasking

Customer service

Education

Optical dispensing qualifications

Job description

Smart Vision Optometry is a leading boutique optometry group delivering personalised vision care across Sydney, including Bondi Beach and Mosman. The team focuses on myopia control, orthokeratology, and luxury eyewear.

We are seeking a Full-time or Part-time Optical Dispenser and Customer Service Champion to greet patients, manage bookings, and provide exceptional service while upholding our high presentation standards. No previous optical experience required.